Service manager Work, Jobs in Nantwich, Chs (with Salaries)

Service Manager
PayStream Accounting Services —Altrincham
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
2d
Guest Experience Manager
Forest Holidays —Frodsham
- Up to £40,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
Quick apply
Area Team Leader
Cheshire East Council —Crewe
- £54,994 - £62,777 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Manager for Family Friends
Family Friends —Wrexham
- £35,745 - £43,403 a year
- Part-time
- Management
- Project management
- Bachelor's degree
- Free parking
- Flexitime
Quick apply
10d
Regional Operations Manager
Accomplish —Sandbach
- Up to £57,000 a year
- Hybrid work
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Transport Operations Manager
Gist Limited —Crewe
- £50,000 - £53,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Senior Project Officer - Project Management Office
Cheshire East Council —Crewe
- £39,152 - £41,771 a year
- Full-time
- Hybrid work
- Administrative experience
- Annual leave
- Employee assistance programme
11d
General Manager
Ryman —Crewe
- £66,000 a year
- Full-time
- Computer literacy
- Project management
- Leadership
- Free parking
- Employee discount
Service Manager
Care and Repair North East Wales —Deeside
- £40,000 a year
- Full-time
- Management
- Microsoft Office
- Supervising experience
- Free parking
Quick apply
School Office Manager
Oakfield Lodge —Crewe
- £33,699 - £38,220 a year
- Full-time
- Administrative experience
- Supervising experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
Operations Manager
Long O Donnell Associates —Northwich
- £50,000 - £60,000 a year
- Full-time
- Management
- Microsoft Office
- Human resources
- Flexitime
- Work from home
Quick apply
13d
Assistant Manager
Admiral Slots —Crewe
- £28,875 a year
- Full-time
- Customer service
- Annual leave
Quick apply
Client Success Manager
Hillsgreen —Holmes Chapel
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Sales
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
Assistant Manager
Starbucks —Nantwich
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Assistant General Manager
Bannatyne —Crewe
- £31,200 a year
- Weekend availability
- Hospitality
- Sales
- Leadership
- Annual leave
- Employee assistance programme
10d
Barista
Starbucks —Nantwich
- Weekend availability
- Store discount
- Employee assistance programme
Group Facilities Manager (Warrington)
The Halliwell Jones Group —Warrington
- £50,000 - £55,000 a year
- Full-time
- Project management
- In-person
Quick apply
12d
Assistant Team Manager
Wrexham County Borough Council —Wrexham
- £46,142 - £49,282 a year
- Hybrid work
- Bilingual
- English
- IT
- Relocation assistance
- Annual leave
5d
Office Administrator/Receptionist/Litigation Assistant
The Dental Law Partnership —Nantwich
- From £23,132.20 a year
- Full-time
- Microsoft Word
- Computer literacy
- Administrative experience
- Free parking
- Sick pay
Quick apply
Heads PA/Office Manager
Windsor Academy Trust —Stoke-on-Trent
- £27,733 - £30,127 a year
- School
2d

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Service Manager

PayStream Accounting Services -
Altrincham

Quick apply

Job details

Permanent | Full-time
£50,000 - £55,000 a year
2 days ago

Benefits

Casual dress
Company events

Qualifications

Customer service
GCSE
Communication skills

Full job description

We’re seeking a Service Manager to join our growing Technology Team, Tifo, at our Altrincham office.

This is a pivotal role responsible for leading the delivery of our client-facing services, ensuring exceptional customer experiences across onboarding, support, implementations, candidate screening, and disclosure services.

This is an exciting opportunity for someone with a strong background in screening or candidate onboarding who is ready for the next step up and take ownership of a growing function and play a key role in shaping the future of our platform offering. Working closely with our Product and Operations teams, you'll ensure services are delivered efficiently, commercially, and in line with our commitment to service excellence.

This is a hands-on leadership role for someone who thrives on delivering results, driving continuous improvement, and building strong relationships with clients, suppliers, and internal stakeholders.

Hybrid working available subject to training and probation.

The Role

Lead the delivery of implementations, support services, and professional services, ensuring services are delivered efficiently, on time, and to a high standard.
Manage customer escalations and ensure timely and effective resolution of service issues.
Define, monitor, and report on service levels, KPIs, and customer satisfaction metrics.
Drive continuous improvement across service delivery processes, systems, and tools.
Work closely with Product, Technology, and Account Management teams to ensure services align with business objectives and customer needs.
Participate in client reviews, providing insight into service performance and opportunities for improvement.
Establish and maintain effective incident management processes and communication plans.
Lead and develop the professional services function, including candidate screening, outsourced processing, and disclosure services.
Act as the subject matter expert on DBS processes and the DBS Code of Practice.
Support the growth and development of new verification and screening services.
Manage supplier relationships, governance reviews, audits, and performance monitoring.
Coordinate and support client audit requests and compliance activities.
Implement and manage customer feedback initiatives, including NPS measurement and service benchmarking.
Foster a culture of ownership, collaboration, continuous improvement, and service excellence across the team.

The Person

Experience within service delivery, onboarding, compliance, screening, professional services, or operational management.
Strong understanding of DBS processes, candidate screening, or regulated compliance environments would be highly advantageous.
Proven ability to manage multiple priorities while maintaining high standards of customer service.
Excellent stakeholder management and communication skills.
Strong commercial awareness with the ability to balance service quality and operational efficiency.
Analytical and process-driven, with a focus on continuous improvement.
Confident managing escalations and resolving complex service issues.
Experience working cross-functionally with operational, technical, and commercial teams.
Self-motivated with a strong sense of ownership and accountability.
A proactive individual who enjoys solving problems and driving positive change.
A natural leader who can inspire others and build strong working relationships.
Someone who thrives in a fast-paced environment and enjoys seeing initiatives through to successful completion.

Requirements:

Minimum 5 GCSEs including grade C in Math’s and English GCSE (or equivalent)
Exposure to DBS/criminal checks
5+ years working in onboarding/screening across a variety of regulated industries
Customer service, professional service or operations experience at a senior level

Progression:

Professional qualification financial support with up to 6 days paid study leave for professional qualifications
Training and personal development
Clear objectives and paths for progression

Holidays:

24 days plus Bank Holidays which increase with length of service
Plus your birthday off

Benefits:

Great Place to Work certified!
Company social events, treats and rewards
Casual dress everyday
Long service awards
Enhanced maternity/paternity benefits
Access to mental health first aiders and a support service
Free fresh fruit delivered twice a week
Personal accident cover
Being part of an amazing culture within a company

Visit our website, Facebook and LinkedIn pages to see what our employees have to say and what we’ve been up to!

PayStream Accounting Services Ltd is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Pay: £50,000.00-£55,000.00 per year

Ability to commute/relocate:

Altrincham WA14 4RW: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Altrincham WA14 4RW

Quick apply

Refine Your Search

service manager jobs in nantwich, chs

Service Manager

Guest Experience Manager

Area Team Leader

Manager for Family Friends

Regional Operations Manager

Transport Operations Manager

Senior Project Officer - Project Management Office

General Manager

Service Manager

School Office Manager

Operations Manager

Assistant Manager

Client Success Manager

Assistant Manager

Assistant General Manager

Barista

Group Facilities Manager (Warrington)

Assistant Team Manager

Office Administrator/Receptionist/Litigation Assistant

Heads PA/Office Manager

I want to receive the latest job alerts for service manager in nantwich, chs

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