Hotel & accommodations guest services staff Work, Jobs in Nelson, Lan (with Salaries)

Hotel Receptionist / Night Porter
The Fence Gate —Burnley
- From £12.71 an hour
- Weekend availability
- Customer service
- Hotel
- Organisational skills
- Free parking
- Employee discount
Quick apply
2d
Hotel Receptionist
Crow Wood Hotel & Spa Resort —Burnley
- £27,954.66 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
4d
Hotel Receptionist
Crowne Plaza Manchester —Manchester
- £13.44 an hour
- Overtime
- Bilingual
- Hospitality
- Hotel
- Store discount
- Health & wellbeing programme
Quick apply
14d
Guest Service Assistant
Garner an IHG Hotel —Preston
- £12.71 an hour
- Full-time
- Bilingual
- Hospitality
- Customer service
- Employee discount
Quick apply
2d
Host
Roomzzz —Manchester
- £12.75 an hour
- 12 hour shift
- Hotel experience
- Employee discount
Night Porter, Shireburn Arms
James` Places —Hurst Green
- Up to £12.21 an hour
- Full-time
- Bilingual
- Hospitality
- Customer service
Quick apply
Spa Receptionist (Casual)
The Lowry Hotel —Salford
- Part-time
- Hotel
- Administrative experience
- Organisational skills
- Store discount
- Employee discount
Quick apply
6d
Concierge
McGoff Group —Manchester
- £28,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Night Concierge
Select Estates —Manchester
- £13.75 an hour
- Full-time
- Hospitality
- Customer service
- English
- Employee assistance programme
- Employee discount
Quick apply
7d
Guest Relations Executive
The Rex —Manchester
- Hotel
- Referral programme
Quick apply
Night Reception Team Member - Part Time
Travelodge —Bolton
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
13d
Night Receptionist
Dalata —Manchester
- Full-time
- Customer service
- Hotel
- Communication skills
- Employee assistance programme
Quick apply
Customer Service Assistant (Part-time)
Shop N Drive —Bradford
- £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- Computer literacy
Quick apply
Nights Front Office Attendant
Deansgate Sof Alliance Hotelco Limited —Manchester
- Night shift
- Customer service
- Hotel
- Guest services
- Employee discount
General Assistant
Stay Inn Hotel —Manchester
- Full-time
- Bar
- No experience needed
- Hotel
Night Porter/Receptionist
Garner an IHG Hotel —Preston
- £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
- Employee discount
Quick apply
2d
Front of House Receptionist
THG Ingenuity —Manchester
- Hospitality
- Customer service
- Hotel
- Annual leave
- Employee discount
Quick apply
Ground Floor - Team Member
Premier Inn —Manchester
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
6d
Reservation Supervisor
Manchester Portland Hotel By Sunday —Manchester
- Weekend availability
- Hospitality
- Microsoft Excel
- Customer service
- Annual leave
- Employee discount
Quick apply
6d
Receptionist
Dalata —Manchester
- Part-time
- Customer service
- Hotel
- Communication skills
- Employee assistance programme
Quick apply

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Hotel Receptionist / Night Porter

The Fence Gate -
Burnley

Quick apply

Job details

Full-time
From £12.71 an hour
2 days ago

Benefits

Free parking
Discounted or free food
Employee discount
Sick pay
On-site parking

Qualifications

Customer service
Numeracy
Organisational skills
Front desk
Computer skills
Communication skills
Hotel experience

Full job description

Receptionist / Night Porter

Fence Gate Lodge – Fence, Lancashire
Full-time

Fence Gate Lodge is seeking a professional, dependable and welcoming Receptionist / Night Porter to join the team at our award-winning five-star Boutique hotel.

As one of the main points of contact for our guests, you will help provide a warm welcome, efficient reception service and a safe, comfortable environment throughout their stay. The role combines traditional hotel reception responsibilities with night porter duties, including guest assistance, security checks and preparing the hotel for the following day.

This is a full-time position covering five shifts per week alongside our existing team. The role will include a mixture of reception and night shifts, so applicants must be flexible and comfortable working independently during quieter overnight periods.

Due to the responsibilities involved, applicants must be aged 18 or over.

The Role

Your responsibilities will include:

Welcoming guests warmly and professionally in line with our five-star standards
Completing guest check-ins and check-outs
Processing payments and ensuring guest bills are accurate
Managing reservations, cancellations and amendments through our hotel system and online booking platforms
Responding professionally to telephone calls, emails and guest enquiries
Providing information about the hotel, Fence Gate Inn, local attractions and surrounding area
Assisting guests with luggage, taxis, directions and general requests
Coordinating with housekeeping, maintenance and restaurant teams
Handling guest concerns calmly, professionally and efficiently
Maintaining accurate reception records and completing shift handovers
Monitoring the hotel during the night and completing regular security and safety checks
Ensuring entrances, public areas and access points remain secure
Responding appropriately to emergencies, disturbances or guest welfare concerns
Setting up reception and relevant guest areas ready for the morning team
Completing basic cleaning and tidying duties within reception and public areas when required
Preparing early departure paperwork, guest bills and morning handover information
Upholding hotel policies, licensing requirements, health and safety procedures and security standards at all times

About You

The successful candidate will have:

Previous experience within a hotel, reception, night porter or hospitality role, although training can be provided
Excellent customer service and communication skills
Confidence communicating face-to-face, by telephone and through email
Good literacy, numeracy and basic computer skills
A professional appearance and high standards of personal presentation
Strong organisational skills and attention to detail
The ability to remain calm and make sensible decisions under pressure
The confidence to work independently during overnight shifts
A responsible, trustworthy and dependable approach
A bright, positive attitude and a genuine willingness to help
Flexibility to work weekends, evenings, nights and bank holidays as required

Experience using hotel property-management systems or online booking platforms would be beneficial but is not essential.

What We Offer

Full-time employment
Discounted or free food while on duty
Employee discounts
Free on-site parking
Company sick pay, subject to company policy
Training and development opportunities
The opportunity to work within a high-quality, award-winning hospitality environment

This is an excellent opportunity for someone who enjoys working with people, takes pride in maintaining high standards and is confident taking responsibility for guest service and hotel security during both daytime and overnight shifts.

Job Type: Full-time
Work Location: In person

Job Type: Full-time

Pay: From £12.71 per hour

Benefits:

Discounted or free food
Employee discount
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in nelson, lan

Hotel Receptionist / Night Porter

Hotel Receptionist

Hotel Receptionist

Guest Service Assistant

Host

Night Porter, Shireburn Arms

Spa Receptionist (Casual)

Concierge

Night Concierge

Guest Relations Executive

Night Reception Team Member - Part Time

Night Receptionist

Customer Service Assistant (Part-time)

Nights Front Office Attendant

General Assistant

Night Porter/Receptionist

Front of House Receptionist

Ground Floor - Team Member

Reservation Supervisor

Receptionist

I want to receive the latest job alerts for hotel & accommodations guest services staff in nelson, lan

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