Head of operations Work, Jobs in New Brighton, Msy (with Salaries)

Head of Onboarding
Sykes Holiday Cottages —Chester
- £70,000 - £80,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Travel
Quick apply
4d
Head of Revenue
Silver Service Singers —Ormskirk
- From £50,000 a year
- Full-time
- Management
- Salesforce
- Analysis skills
- Free parking
Quick apply
4d
Head of Block Management
Legacie Management & Lettings —Liverpool
- £75,000 - £85,000 a year
- Full-time
- Management
- Driving
- In-person
- Employee assistance programme
Quick apply
2d
Head of Growth
Silver Service Singers —Ormskirk
- From £50,000 a year
- Full-time
- Marketing
- Free parking
- Employee discount
Quick apply
4d
Head of Operations, LHCH Surgery
Liverpool Heart & Chest Hospital NHS Foundation Trust —Liverpool
- £79,504 - £91,609 a year
- Full-time
8d
Senior Customer Service Manager
TeamGround Global Solutions Ltd —Liverpool
- £47,125.88 - £65,542.21 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Flexitime
Quick apply
Head of OCC System Operability - South
Scottish Power —Birkenhead
- From £70,800 a year
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
17h
Head of Mobilisation & Programme Delivery
Envipco —Warrington
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Business
Quick apply
Operations Manager
Bean —Liverpool
- £40,000 - £50,000 a year
- Full-time
- Hospitality
- Management
- Travel
- Employee discount
Quick apply
17h
Client Manager - Events
Showforce —Liverpool
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Head Chef
BISTRO FRANC —Liverpool
- £27,470.71 - £49,142.99 a year
- Full-time
- Hospitality
- Culinary experience
- Cooking
- Store discount
- Employee discount
Quick apply
2d
Head of Operational Support
Unipart —Chester
- £63,000 a year
- Management
- Communication skills
- Employee assistance programme
Quick apply
7d
Production Manager
Tayto Group Limited —Bolton
- £45,000 - £50,000 a year
- Full-time
- Management
- In-person
- Life insurance
Quick apply
7d
PROGRAMME MANAGER - GRADE 8
University of Liverpool —Liverpool
- £47,389 - £59,966 a year
- School
Head of Supply Chain
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Management
- Analysis skills
- Continuous improvement
- Free parking
- Work from home
Quick apply
Head of Streetworks - Operations
Network Plus —Manchester
- Full-time
- Organisational skills
- Leadership
- Communication skills
Quick apply
Shift Engineer (Mechanical Bias / Multi Skilled)
Inspired Pet Nutrition —Bodelwyddan
- £23.33 - £25.68 an hour
- 12 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Head of Operational Delivery
Pennington Choices Ltd —Warrington
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Health & wellbeing programme
- Annual leave
Head of Shift Operations - Fulfil
THG Ingenuity —Warrington
- Management
Quick apply
Sous Chef
The Botanist —Liverpool
- £35,000 a year
- Full-time
- IT
- Restaurant
- Employee discount
Quick apply
11d

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Head of Onboarding

Sykes Holiday Cottages -
Chester

Quick apply

Job details

Full-time
£70,000 - £80,000 a year
4 days ago

Benefits

Company pension
Company events
Paid volunteer time
On-site parking

Qualifications

Analysis skills
Continuous improvement
Leadership

Full job description

Head of Onboarding

Location: Chester, with UK-wide travel
Salary: Up to £80,000 + Annual Bonus + Excellent Benefits
Reporting to: Portfolio Director

About Us

Sykes Holiday Cottages is a business with big dreams and bold ambition. With over 30 years of industry experience, over 15 regional brands, and more than 23,000 holiday homes across the UK and Ireland, we’ve become one of the UK’s fastest-growing holiday let agencies.

What started as a family-run business has grown into a vibrant team of passionate people delivering exceptional experiences for guests and property owners alike.

Part of Forge Holiday Group, we’re building a culture where ambition, creativity and collaboration thrive.

We value diversity and inclusion and encourage everyone to bring their authentic self to work. Need adjustments during the recruitment process? Just ask — we’re happy to help.

Lead the future of owner onboarding at Sykes Holiday Cottages

At Sykes Holiday Cottages, we're on an exciting journey to transform how holiday homeowners join our brands and achieve success from day one. We're looking for an experienced Head of Onboarding to lead this transformation, creating a seamless, high-performing onboarding experience that accelerates growth, maximises conversions and delivers exceptional owner experiences.

This is a pivotal leadership role where you'll shape the end-to-end onboarding strategy, leading teams across our Chester headquarters and our nationwide field consultants. You'll combine commercial thinking, operational excellence and customer obsession to ensure new owners realise value faster than ever before.

What you'll be doing

As Head of Onboarding you'll:

Lead and inspire a high-performing onboarding function, creating a culture of accountability, pace and continuous improvement.
Own the end-to-end owner onboarding journey, from enquiry through to go-live and first booking.
Drive improvements in lead conversion, onboarding efficiency and time to value.
Partner closely with Marketing, Commercial, Product and Technology teams to remove friction and optimise every stage of the onboarding journey.
Develop tailored onboarding experiences for individual owners and multi-unit partners.
Support the growth of our Multi-Unit Site proposition alongside our Business Development Managers.
Use insight and performance data to identify opportunities, improve processes and influence strategic decisions.
Own onboarding KPIs including conversion, speed to market, owner satisfaction and early-stage commercial performance.

About you

You'll be an experienced senior leader with a passion for creating outstanding customer journeys and delivering commercial results.

You'll bring:

Significant leadership experience within onboarding, commercial operations, customer lifecycle or operational leadership.
A proven track record of improving conversion, reducing operational cycle times and driving measurable business growth.
Strong commercial awareness with the ability to translate operational performance into business success.
Exceptional leadership skills with experience developing high-performing teams.
Excellent stakeholder management, with the confidence to influence at senior level.
Strong analytical capability, using insight and data to improve performance.
A collaborative leadership style and a passion for continuous improvement.

Experience within travel, property, marketplaces, e-commerce or digital platforms would be highly advantageous.

Why join Sykes?

At Sykes, our purpose is simple: We Champion UK Escapes.

You'll join an ambitious, forward-thinking business investing heavily in technology, people and customer experience as we work towards creating four million extraordinary holiday experiences each year.

Our values underpin everything we do:

One Business, One Team
Keep It Simple
Grow & Learn
Sustainable Impact

Alongside a competitive salary and benefits package, you'll have the opportunity to shape a business-critical function, influence strategic direction and make a lasting impact across the organisation.

Our Benefits

✈️ 33 days holiday + up to 5 extra with long service
Buy additional holiday
Birthday off
✋ 2 volunteering days
Enhanced parental leave
Pension contributions
Discounted stays at Forest Holidays & Sykes Cottages
❤️‍ Health cash plan & life assurance
Training & development opportunities
24/7 mental health support
‍ ️ On-site gym & parking at Chester HQ
Employee savings scheme
Long service awards & company events

Apply today.

If you're ready to transform onboarding into a true competitive advantage, we'd love to hear from you.

Closing date for applications 6th July

Quick apply

Refine Your Search

head of operations jobs in new brighton, msy

Head of Onboarding

Head of Revenue

Head of Block Management

Head of Growth

Head of Operations, LHCH Surgery

Senior Customer Service Manager

Head of OCC System Operability - South

Head of Mobilisation & Programme Delivery

Operations Manager

Client Manager - Events

Head Chef

Head of Operational Support

Production Manager

PROGRAMME MANAGER - GRADE 8

Head of Supply Chain

Head of Streetworks - Operations

Shift Engineer (Mechanical Bias / Multi Skilled)

Head of Operational Delivery

Head of Shift Operations - Fulfil

Sous Chef

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