Customer relations Work, Jobs in New Milton, Ham (with Salaries)

Machine Shop Team Leader
IMI plc —Poole
- Full-time
- Management
- Microsoft Office
- Continuous improvement
Data Manager and Exams Officer
Bourne Education Trust —New Milton
- £23,151 - £25,472 a year
- Full-time
- Administrative experience
- Working with children
- Organisational skills
Quick apply
Telecare Coach
Appello —New Milton
- £30,958 a year
- Full-time
- Remote
- Customer service
- Continuous improvement
- Mentoring
- Free parking
- Employee assistance programme
10d
Tearoom Manager
Minstead Trust —Minstead
- £28,002 a year
- Weekend availability
- Hospitality
- Customer service
- Mentoring
- Referral programme
- Sick pay
Quick apply
1d
Telecare Coach - Nights
Appello —New Milton
- £30,958 a month
- Full-time
- Remote
- Customer service
- Continuous improvement
- Mentoring
- Free parking
- Employee assistance programme
8d
Resident Experience Associate
CompassRock International —Southampton
- £27,000 - £30,000 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- Computer literacy
- Annual leave
- Sick pay
Quick apply
11d
Credit Control Administrator
Fexco Property Services —Salisbury
- Full-time
- Microsoft Word
- Microsoft Excel
- Organisational skills
Quick apply
HR Advisor
Churchill Retirement PLC —Ringwood
- Full-time
- Microsoft Excel
- Microsoft Office
- Continuous improvement
- Employee assistance programme
- Sick pay
Matchday Welfare Team (Casual)
AFC Bournemouth —Bournemouth
- Working with children
- Communication skills
Media Analyst
Agility PR Solutions —Bournemouth
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Leisure Partnership Officer
BCP Council —Bournemouth
- £30,518 a year
- Microsoft Excel
- Microsoft Outlook
- Travel
Customer Relationship Manager
Vertiv —Southampton
- Engineering
- Organisational skills
- Contracts
4d
Compliance Manager
Hobbycraft —Christchurch
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Team management
- Quality control
- Organisational skills
- Employee assistance programme
- Employee discount
22h
Duty Manager Bournemouth/Leicester
Pentire Hotel Newquay —Bournemouth
- £27,420 - £30,700 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
- Employee discount
Quick apply
1d
Senior Customer Service Advisor
Barclays —Bournemouth
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Internal Account Manager
IQVIA —Bournemouth
- Microsoft Powerpoint
- CRM software
- Sales
9d
PALS / Complaints Administrator
University Hospital Southampton NHS Foundation Trust —Southampton
- £25,760 - £27,476 a year
- Part-time
- Front desk
- IT
- Communication skills
12d
Transport Supervisor
Bestway Group —Titchfield
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Front of House Staff
Happy Farmers Cafe —Blandford Forum
- Up to £12.71 an hour
- Part-time
- Serving
- Hospitality
- In-person
- Free parking
- Employee discount
Quick apply
4d
Claims Assessor
Tedaisy Insurance Group Limited —Salisbury
- £26,000 - £26,500 a year
- Communication skills
- Employee assistance programme
Quick apply
4d

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Machine Shop Team Leader

IMI plc -
Poole

Apply Now

Job details

Full-time

Qualifications

Management
Microsoft Office
Machining
Continuous improvement
Kaizen
IT
Root cause analysis
Leadership
Communication skills

Full job description

Area

Operations

Work type

Full Time

Sector

Process Automation

Work Environment

On-site

Reference

ICE-680746

Location

Poole, Dorset, United Kingdom

IMI plc
We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better world – creating lasting impact for everyone.

We design, build and service highly engineered products in fluid and motion control applications. We focus on five market sectors: Industrial Automation, Process Automation, Climate Control, Life Science and Fluid Control, and Transport.

Role Overview
This role is responsible for leading one of the Machine Shop shift teams across our standard and non‑standard machine shops, ensuring delivery of high-quality products safely, on time, and to cost.

You will manage people, processes, and performance, driving lean manufacturing, continuous improvement, and operational excellence, while ensuring effective utilisation of labour, equipment, and resources across the full machine shop operation.

Key Responsibilities
Duties will include but not be limited to:

Operational & Production Leadership

Lead and coordinate team activities to deliver daily, weekly, and monthly production targets
Ensure efficient utilisation of labour and machines across standard and non‑standard areas
Work closely with Planning to achieve world-class On Time Delivery (OTD)
Maintain high equipment standards using Total Productive Maintenance (TPM)
Ensure full utilisation of the machine shop, balancing workload across different machining requirements
Take responsibility for operational continuity, including site responsibilities where required

People Management & Leadership

Lead, motivate, and develop a high-performing team across multiple machine shop disciplines
Set SMART objectives and conduct appraisals, probation reviews, and performance management
Manage employee relations including absence, grievance, disciplinary, and capability processes
Ensure full onboarding and induction of new starters
Identify training needs, maintain training matrices, and build a flexible, multi-skilled workforce
Ensure all team members are competent to operate across standard and non‑standard environments

Health, Safety & Wellbeing

Ensure all risk and COSHH assessments are up to date and understood
Maintain strong health, safety, and wellbeing standards across all machine shop areas
Ensure safe systems of work are consistently applied
Lead investigations into incidents, accidents, and near misses using root cause analysis

Continuous Improvement & Quality

Drive Lean manufacturing and continuous improvement initiatives (e.g. 5S, Kaizen, SMED, TPM)
Analyse KPIs, communicate performance, and implement improvement actions
Lead Root Cause Analysis (RCA) to resolve quality and performance issues
Ensure adherence to Standard Operating Procedures (SOPs)
Identify and implement best practice across both standard and non‑standard machining activities
Support development of a world-class manufacturing environment

Technical & Engineering Support

Support production teams with technical problem-solving and machining expertise
Work with Production Engineering to improve methods and processes
Support design and implementation of jigs, fixtures, and tooling where required
Develop and maintain production routes and manufacturing documentation
Provide hands-on support to resolve complex machining challenges

Communication & Governance

Lead daily team meetings and toolbox talks
Provide accurate reporting and updates at management meetings
Collaborate with cross-functional teams to ensure alignment across the machine shop
Ensure consistent standards, processes, and communication across all areas

Critical Competencies for Success

Strong people leadership and team development capability
Proven experience in CNC machining and manufacturing environments
Ability to operate across varied machining environments (standard and non‑standard)
Solid understanding of Lean manufacturing and continuous improvement tools
Excellent organisational, planning, and problem-solving skills
Strong communication and stakeholder management skills
Ability to work under pressure and deliver to deadlines
Good IT skills (Microsoft Office)
Thorough knowledge of health & safety requirements
Flexibility to support operational demands across the full machine shop
Commitment to building a high-performance, safety-first culture

Double Days shift pattern is as follows :-

Early Shift – Mon-Thurs 6am-14:15 and Friday 6am-12pm and then rotates to Late Shift Mon-Thurs 2:15pm-10:15pm and Fri 12pm-7:30pm. 2 weeks early then two weeks lates.

IMI is an inclusive employer; diversity is very important to us, and we want to receive applications from people from all backgrounds

Apply Now

Refine Your Search

customer relations jobs in new milton, ham

Machine Shop Team Leader

Data Manager and Exams Officer

Telecare Coach

Tearoom Manager

Telecare Coach - Nights

Resident Experience Associate

Credit Control Administrator

HR Advisor

Matchday Welfare Team (Casual)

Media Analyst

Leisure Partnership Officer

Customer Relationship Manager

Compliance Manager

Duty Manager Bournemouth/Leicester

Senior Customer Service Advisor

Internal Account Manager

PALS / Complaints Administrator

Transport Supervisor

Front of House Staff

Claims Assessor

I want to receive the latest job alerts for customer relations in new milton, ham

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