Supervisor, export customer service Work, Jobs in Newbury, Brk (with Salaries)

Supervisor, Export Customer Service
Thermo Fisher Scientific —Basingstoke
- Full-time
- Management
- Customer service
- ERP systems
2d
Customer Service Team Leader
Zurich Insurance —Swindon
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Leadership
Supervisor
Savers —Newbury
- £13.50 an hour
- Weekend availability
- Employee assistance programme
- Sick pay
Quick apply
Production Shift Supervisor
Bart Ingredients Co Ltd —Thatcham
- Up to £33,000 a year
- Full-time
- Management
- Supervising experience
- In-person
- Free parking
- Store discount
Quick apply
Project Coordinator Team Leader
Netteam tX —Newbury
- £34,000 - £37,500 a year
- Full-time
- Customer service
- Project management
- In-person
Quick apply
Retail Supervisor
Screwfix —Newbury
- £14.78 an hour
- Weekend availability
- Annual leave
- Employee discount
Supervisor - Burger King
Moto —Thatcham
- £28,800 a year
- Full-time
- Customer service
- Supervising experience
- Communication skills
- Employee discount
- Sick pay
Quick apply
CX Team Leader (Fixed-Term-Contract)
cinch —Hook
- Up to £35,000 a year
- Monday to Friday
- Sales
- Customer service
- Financial services
- Employee assistance programme
Quick apply
Customer Success Team Leader
CV Library —Fleet
- £1 - £999,999 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
Quick apply
Retail Supervisor
Wickes —Newbury
- £9.46 - £13.39 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
Wellbeing Supervisor
Andover Mind —Basingstoke
- £33,111 a year
- Full-time
- Microsoft Access
- Microsoft Office
- Supervising experience
- Employee assistance programme
- Referral programme
Quick apply
4d
Business Support Supervisor - Supported Living and Shared Lives
Hertfordshire County Council —Grove
- £34,434 - £37,280 a year
- Microsoft Word
- Microsoft Excel
- English
2d
Team Leader - Community Connectors
Voluntary Action Swindon —Swindon
- £29,500 a year
- Full-time
- Hybrid work
- In-person
- Annual leave
Quick apply
Freight Forwarding Operator
AGI Global Logistics —Winchester
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
2d
Admin Coordinator - Export (12 Month Contract)
Gist Limited —Basingstoke
- Up to £30,000 a year
- 12 hour shift
- Hybrid work
- Microsoft Excel
- Analysis skills
- Annual leave
- Work from home
12d
Despatch Operative (Logistics Operative)
Garner Osborne Circuits Ltd —Newbury
- £12.77 - £13.76 an hour
- Full-time
- ERP systems
- Warehouse experience
- IT
- Free parking
Quick apply
Stock Team Leader
GXO Logistics —Thatcham
- Up to £30,210 a year
- Weekend availability
- Microsoft Office
- IT
- Annual leave
- Employee discount
Group Sales Administration Team Leader
Porsche Retail Group —Reading
- £40,000 a year
- Full-time
- Bar
- Microsoft Excel
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
Shift Supervisor
ESQ Newbury Limited —Newbury
- £12.50 - £13.00 an hour
- Full-time
- Hospitality
- Sales
- Supervising experience
- Store discount
- Employee discount
Quick apply
Cover Supervisor
Greenshaw Learning Trust —Newbury
- £25,892 - £32,061 a year
- Full-time
- Presentation skills
- Communication skills
- School
- Employee assistance programme
- Employee discount
10d

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supervisor, export customer service jobs near newbury, brk

Supervisor, Export Customer Service

Thermo Fisher Scientific -
Basingstoke

Apply Now

Job details

Full-time
2 days ago

Qualifications

Management
Customer service
ERP systems
Analysis skills
Organisational skills
Communication skills

Full job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Thermo Fisher Scientific recently announced that it has entered into an agreement to sell its microbiology business to Astorg, a leading pan-European private equity firm with deep expertise in healthcare, focused on a select set of subsectors, including pharmaceutical services and technology, medtech and related services, life science tools and diagnostics.

This decision follows a thoughtful evaluation as part of Thermo Fisher’s ongoing business strategy to actively manage and strengthen our portfolio.

We expect the transaction will be completed in the second half of 2026, subject to customary closing conditions and applicable regulatory approvals. Until the transaction is complete, Thermo Fisher will continue to operate the business.

If you join the microbiology business prior to the close of the transaction, your employment is expected to transition to Astorg.

For more information, please review:

Thermo Fisher’s press release

Astorg press release

The Customer Service Export Supervisor leads a team of Customer Service Representatives in a fast-paced, inbound environment, ensuring delivery of a consistent, high-quality customer experience aligned with business strategy. This role provides on-the-floor leadership, manages escalations, and drives performance through KPI management, coaching, and continuous improvement, while ensuring compliance with global export requirements.

DESCRIPTION

Lead, coach, and develop CSRs, supporting performance, engagement, and professional growth
Act as the primary escalation point, resolving complex customer issues in a timely and effective manner
Manage daily operations, including workload prioritization, scheduling, and resource allocation
Monitor and drive performance against KPIs (e.g., service levels, productivity, customer satisfaction)
Support export order processes, ensuring compliance with Global Trade regulations and documentation requirements
Identify process improvement opportunities and implement solutions to enhance efficiency and customer experience
Analyze performance and complaint data to drive corrective actions and continuous improvement
Collaborate cross-functionally with Commercial, Supply Chain, Planning, Distribution, IT, and Technical teams
Support recruitment, performance reviews, training, and development activities
Communicate effectively with stakeholders and represent the function in meetings and projects

REQUIREMENTS

Proven people management experience in a customer service or call centre environment
Knowledge of export processes and Global Trade Compliance preferred
Strong analytical and problem-solving skills with a KPI-driven mindset
Excellent communication and interpersonal skills
Strong organizational skills with attention to detail
Experience with ERP systems and customer service tools
Ability to manage priorities and lead effectively in a fast-paced environment
Demonstrates Thermo Fisher Scientific values: Integrity, Intensity, Innovation, and Involvement

Apply Now

Refine Your Search

supervisor, export customer service jobs in newbury, brk

Supervisor, Export Customer Service

Customer Service Team Leader

Supervisor

Production Shift Supervisor

Project Coordinator Team Leader

Retail Supervisor

Supervisor - Burger King

CX Team Leader (Fixed-Term-Contract)

Customer Success Team Leader

Retail Supervisor

Wellbeing Supervisor

Business Support Supervisor - Supported Living and Shared Lives

Team Leader - Community Connectors

Freight Forwarding Operator

Admin Coordinator - Export (12 Month Contract)

Despatch Operative (Logistics Operative)

Stock Team Leader

Group Sales Administration Team Leader

Shift Supervisor

Cover Supervisor

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