Supervisor, export customer service Work, Jobs in Newbury, Eng (with Salaries)

Supervisor, Export Customer Service
Thermo Fisher Scientific —Basingstoke
- Full-time
- Management
- Customer service
- ERP systems
Complaints Team Leader
Novuna —Newbury
- Up to £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Leadership
7d
Hotel Reservations Supervisor
Hurley House Hotel —Hurley
- £40,000 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Referral programme
Quick apply
8d
Freight Forwarding Operator
AGI Global Logistics —Winchester
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Supervisor
Savers —Newbury
- £13.50 an hour
- Weekend availability
- Employee assistance programme
- Sick pay
Quick apply
Supervisor
BLACKS —Newbury
- £13.06 an hour
- Part-time
- Communication skills
- Employee discount
Quick apply
2d
CX Team Leader (Fixed-Term-Contract)
cinch —Hook
- Up to £35,000 a year
- Monday to Friday
- Sales
- Customer service
- Financial services
- Employee assistance programme
Quick apply
Production Leader
Elis —Newbury
- £32,500 a year
- Call to connect
- No degree
- Leadership
- Communication skills
- Employee assistance programme
Accommodation Supervisor
FlexiPubs (South) Ltd —Basingstoke
- £12.80 - £14.00 an hour
- Part-time
- Hospitality
- Supervising experience
- Food service
- Free parking
Quick apply
5d
Shift Manager
Greggs —Newbury
- £14.30 an hour
- Supervising experience
- Employee discount
Quick apply
Customer Care Supervisor
GS Yuasa Battery Sales UK Ltd —Swindon
- £35,662.40 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Health & wellbeing programme
- Work from home
Quick apply
Retail Supervisor
Wickes —Newbury
- £9.46 - £13.39 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
Arborist Climbing Supervisor
Arborite Tree Services Ltd —Newbury
- £35,000 - £40,000 a year
- Full-time
- Organisational skills
- In-person
- Free parking
Quick apply
14d
Bar Supervisor
FlexiPubs (South) Ltd —Basingstoke
- £12.80 - £14.00 an hour
- Part-time
- Hospitality
- Bar
- Supervising experience
- Free parking
- Employee discount
Quick apply
3d
Trade Supervisor
Screwfix —Aldermaston
- £14.08 an hour
- Full-time
- Annual leave
- Employee discount
Team Leader
Muffin Break —Newbury
- £12.71 - £13.71 an hour
- Part-time
- Serving
- In-person
- Café
- Flexible schedule
Quick apply
7d
Yard Foreman/woman
Rivar Sand and Gravel Ltd —Thatcham
- £27,000 - £32,000 a year
- Overtime
- Bilingual
- Merchandising
- English
- Free parking
- Store discount
Quick apply
Assistant Accountant And Team Leader - ID: 333
WASHCO —Newbury
- £34,000 - £38,000 a year
- Full-time
- Microsoft Excel
- Organisational skills
- Communication skills
- Employee discount
- Life insurance
Quick apply
12d
Supervisor
Overdraft Beer & Tacos —Winchester
- £14 an hour
- Weekend availability
- Hospitality
- Bar
- In-person
- Store discount
- Employee discount
Quick apply
8d
24 Hrs Supervisor- Newbury
Sostrene Grene —Newbury

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Supervisor, Export Customer Service

Thermo Fisher Scientific -
Basingstoke

Apply Now

Job details

Full-time

Qualifications

Management
Customer service
ERP systems
Analysis skills
Organisational skills
Communication skills

Full job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Thermo Fisher Scientific recently announced that it has entered into an agreement to sell its microbiology business to Astorg, a leading pan-European private equity firm with deep expertise in healthcare, focused on a select set of subsectors, including pharmaceutical services and technology, medtech and related services, life science tools and diagnostics.

This decision follows a thoughtful evaluation as part of Thermo Fisher’s ongoing business strategy to actively manage and strengthen our portfolio.

We expect the transaction will be completed in the second half of 2026, subject to customary closing conditions and applicable regulatory approvals. Until the transaction is complete, Thermo Fisher will continue to operate the business.

If you join the microbiology business prior to the close of the transaction, your employment is expected to transition to Astorg.

For more information, please review:

Thermo Fisher’s press release

Astorg press release

The Customer Service Export Supervisor leads a team of Customer Service Representatives in a fast-paced, inbound environment, ensuring delivery of a consistent, high-quality customer experience aligned with business strategy. This role provides on-the-floor leadership, manages escalations, and drives performance through KPI management, coaching, and continuous improvement, while ensuring compliance with global export requirements.

DESCRIPTION

Lead, coach, and develop CSRs, supporting performance, engagement, and professional growth
Act as the primary escalation point, resolving complex customer issues in a timely and effective manner
Manage daily operations, including workload prioritization, scheduling, and resource allocation
Monitor and drive performance against KPIs (e.g., service levels, productivity, customer satisfaction)
Support export order processes, ensuring compliance with Global Trade regulations and documentation requirements
Identify process improvement opportunities and implement solutions to enhance efficiency and customer experience
Analyze performance and complaint data to drive corrective actions and continuous improvement
Collaborate cross-functionally with Commercial, Supply Chain, Planning, Distribution, IT, and Technical teams
Support recruitment, performance reviews, training, and development activities
Communicate effectively with stakeholders and represent the function in meetings and projects

REQUIREMENTS

Proven people management experience in a customer service or call centre environment
Knowledge of export processes and Global Trade Compliance preferred
Strong analytical and problem-solving skills with a KPI-driven mindset
Excellent communication and interpersonal skills
Strong organizational skills with attention to detail
Experience with ERP systems and customer service tools
Ability to manage priorities and lead effectively in a fast-paced environment
Demonstrates Thermo Fisher Scientific values: Integrity, Intensity, Innovation, and Involvement

Apply Now

Refine Your Search

supervisor, export customer service jobs in newbury, eng

Supervisor, Export Customer Service

Complaints Team Leader

Hotel Reservations Supervisor

Freight Forwarding Operator

Supervisor

Supervisor

CX Team Leader (Fixed-Term-Contract)

Production Leader

Accommodation Supervisor

Shift Manager

Customer Care Supervisor

Retail Supervisor

Arborist Climbing Supervisor

Bar Supervisor

Trade Supervisor

Team Leader

Yard Foreman/woman

Assistant Accountant And Team Leader - ID: 333

Supervisor

24 Hrs Supervisor- Newbury

I want to receive the latest job alerts for supervisor, export customer service in newbury, eng

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