Data solutions Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Customer Service Advisor
Northern Gas and Power —Gateshead
- £26,227 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Employee discount
Quick apply
7d
AI Automation Apprentice
Sage —Newcastle upon Tyne
- AI
Project Support - Data centres (Site Based)
Arcadis —Newcastle upon Tyne
- Continuous improvement
- SharePoint
- Communication skills
3d
Data Engineer
Seriös Group —Newcastle upon Tyne
- £35,000 - £49,999 a year
- Hybrid work
- Mentoring
- Organisational skills
- Communication skills
- Sick pay
Quick apply
19h
Administrator: Data
Norton Rose Fulbright —Newcastle upon Tyne
- SQL
- Continuous improvement
Senior Data Solutions Engineer
Seriös Group —Newcastle upon Tyne
- From £55,000 a year
- Hybrid work
- Business development
- Machine learning
- Mentoring
- Employee assistance programme
- Sick pay
Quick apply
11d
Data Solutions Architect
Seriös Group —Newcastle upon Tyne
- £60,000 - £80,000 a year
- Hybrid work
- Business development
- Machine learning
- Mentoring
- Employee assistance programme
- Sick pay
Quick apply
11d
IT Hardware Asset Analyst
Newcastle Building Society —Newcastle upon Tyne
- Full-time
- Analysis skills
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
11d
Assistant Compliance Analyst
Animal and Plant Health Agency —Newcastle upon Tyne
- £29,715 - £30,705 a year
- Part-time
- Microsoft Office
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
6d
DCS
Movianto —Newcastle upon Tyne
- £34,938.83 a year
- Full-time
- Team management
- In-person
- Leadership
- Store discount
- Annual leave
Quick apply
3h
Software Engineer (Data)
iamproperty & iamsold —Gosforth
- Full-time
- Remote
- Software troubleshooting
- Analysis skills
- Software development
- Annual leave
Quick apply
5d
Support Contract Engineer (Document Control)
Express Engineering —Gateshead
- £28,000 - £30,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
13d
Business Analyst - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- APIs
- AI
Business and Data Reporting Analyst (12-month FTC)
Norton Rose Fulbright —Newcastle upon Tyne
- Microsoft Word
- Analysis skills
Senior Administrator: Data
Norton Rose Fulbright —Newcastle upon Tyne
- SQL
- Continuous improvement
Data Management Officer - Finance and Workforce
HM Revenue and Customs —Newcastle upon Tyne
- £42,631 - £46,077 a year
- Part-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Presentation skills
- Work from home
6d
Junior Salesforce Developer
Everything Managed Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- Salesforce
- Communication skills
Quick apply
Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation
Amazon UK Services Ltd. —Gateshead
- Full-time
- Computer Science
- Up to 50% travel
- Maintenance
Consultant, Project Management Office (PMO) Analyst - UKFS Consulting Service Delivery
EY —Newcastle upon Tyne
- Writing skills
- Analysis skills
- Organisational skills
- Employee discount
16h
Data Centre Operations Technician
Exponential-e —Newcastle upon Tyne
- Continuous improvement
- Travel
- Communication skills
- Referral programme
Quick apply

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Customer Service Advisor

Northern Gas and Power -
Gateshead

Quick apply

Job details

Permanent | Full-time
£26,227 a year
7 days ago

Benefits

Additional leave
Company events
Employee discount

Qualifications

Computer literacy
Stakeholder liaison
Complaint handling
Computer skills
Customer interaction

Full job description

Customer Service Advisor

Salary of £26,227

Hi, we're Northern Gas and Power

Northern Gas and Power, part of Global Procurement Group, is a global energy procurement specialist trusted by businesses ranging from growing SMEs to major international organisations. We help customers navigate a fast-moving market with confidence, securing the right energy solutions for their needs.

Joining NGP means becoming part of an ambitious international team with a strong UK base and offices across Europe, India and Dubai. You will work alongside experienced specialists across the business, using systems, insight and smart tools to support better decisions and stronger outcomes.

The Opportunity

As a Customer Services Advisor your job purpose will be to provide excellent customer service to our customers and liaise with any suppliers in a professional manner. As part of this you will be responsible for processing customer requests and any customer complaints.

What’s in it for you?

Salary of £26,227 – Northern Gas and Power are a Real Living Wage employer
Clear career progression, with training and development that supports long-term growth
A business that promotes from within and values specialist expertise
Additional December leave and access to company incentives, experiences and events
Company-funded Simplyhealth plan, including everyday health support and wellbeing resources
Lifestyle perks, including discounts and employee benefits that add value outside of work
Enhanced family-friendly policies, funded professional memberships and support for continued development
Volunteering opportunities and a genuine commitment to colleague wellbeing
An inclusive workplace, recognised through initiatives such as Inclusive Employers and Menopause Friendly accreditation
What exactly will you do?
Prioritise and process customer requests submitted by telephone or email.
Investigate and resolve any customer complaints quickly and patiently.
Maintain thorough and accurate customer service records.
Keep confidential records and financial information private and secure.
Learn how to use various database systems and technology to deliver great customer care.
Liaise with energy suppliers on behalf of our customers to ensure they receive the best possible service.
Work as part of the NGP team to support colleagues, identify further business opportunities and drive positive company sales results.
Communicate with customers as their contract start dates approach to ensure a smooth transition to meet their specific energy needs.
Ensure we can keep our customers engaged, customer retention.
Ensure they comply with all company operating policies and procedures.

Any other duties that are deemed appropriate from time to time.

What we’re looking for

Able to work in a fast-paced, self-directed, professional environment.
Manage your own workload and prioritise.
Self-motivated, driven, with a passion to succeed.
Able to work under pressure when needed, can exceed expectations.
Communicate effectively, both verbally and in writing, professionally and articulately.
Problem solver
Resilient, ambitious, and driven personality
Computer literate and accomplished team player
Experience in the energy industry is essential

Equal Opportunities Statement

Northern Gas and Power is committed to building a workplace where people feel respected, supported and able to succeed. We welcome applications from candidates of all backgrounds and experiences, and we are proud to be a Disability Confident employer.

Across Global Procurement Group, our colleagues represent more than 30 nationalities across five countries. We know that diversity of thought, background and experience makes us stronger.

We are creating an environment where everyone is treated fairly, has access to opportunity and feels able to be themselves at work.

Privacy Policy

Your Personal data will be processed by us in accordance with our PRIVACY POLICY. By Submitting this application, you are indicating you have read and understood our privacy policy

Right to work in the UK documentation required at interview.

Pay: £26,227.00 per year

Work Location: In person

Quick apply

Refine Your Search

data solutions jobs in newcastle upon tyne, eng

Customer Service Advisor

AI Automation Apprentice

Project Support - Data centres (Site Based)

Data Engineer

Administrator: Data

Senior Data Solutions Engineer

Data Solutions Architect

IT Hardware Asset Analyst

Assistant Compliance Analyst

DCS

Software Engineer (Data)

Support Contract Engineer (Document Control)

Business Analyst - Newcastle

Business and Data Reporting Analyst (12-month FTC)

Senior Administrator: Data

Data Management Officer - Finance and Workforce

Junior Salesforce Developer

Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation

Consultant, Project Management Office (PMO) Analyst - UKFS Consulting Service Delivery

Data Centre Operations Technician

I want to receive the latest job alerts for data solutions in newcastle upon tyne, eng

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