Hospitality service support Work, Jobs in Newcastle Upon Tyne, Twr (with Salaries)

Customer Support Agent
Newcastle International Airport Ltd —Newcastle upon Tyne
- £28,393 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Annual leave
4d
Customer Service/Sales Assistant
AE Recruiters Ltd —Newcastle upon Tyne
- £600 - £750 a week
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
9d
Nights - Team Member
Premier Inn —Newcastle upon Tyne
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
14d
Employment Adviser
Reed In Partnership —North Tyneside
- £28,000 - £30,000 a year
- Full-time
- Sales
- Travel
- Mentoring
- Annual leave
- Flexible schedule
7d
Customer Service Representative (University Clearing) Temp
Echo-U Ltd. —Newcastle upon Tyne
- From £24,784.50 a year
- Temporary
- Hospitality
- Customer service
- In-person
Quick apply
14d
Hospitality Operations & Guest Experience Coordinator
Leisure Business Services —Low Fell
- £27,000 - £32,000 a year
- Part-time
- Hospitality
- Social media management
- Customer service
Quick apply
Catering Assistant - Part Time
George Street Coffee House —Newcastle upon Tyne
- Part-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
Quick apply
1d
Nights Team Member
Atlas Hotels —Newcastle upon Tyne
- £13.60 an hour
- Night shift
- Bar
- Hotel
- Employee discount
- Referral programme
Quick apply
Guest Service Assistant - Hotel Reception
Front Office - HBH Newcastle —Newcastle upon Tyne
- £13 an hour
- 8 hour shift
- Hospitality
- English
- Hotel
Quick apply
12d
Residences Assistant
Newcastle University —Newcastle upon Tyne
- £26,093 a year
- Weekend availability
- Hospitality
- University
12d
Night Operations Supervisor
Unite Students —Newcastle upon Tyne
- £35,255 a year
- Night shift
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee assistance programme
Conference & Events Sales Coordinator (Part Time)
Culture Quarter / The Fire Station / The Engine Room —Sunderland
- £14.04 - £16.00 an hour
- Part-time
- Hybrid work
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
7d
Alarm Call Handler (Part-Time AM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Stocktaker
nGeneration —Newcastle upon Tyne
- £26,000 - £28,000 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
Events Coordinator
Dakota Hotels —Newcastle upon Tyne
- £32,000 a year
- Weekend availability
- Hospitality
- Computer literacy
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
13d
Leisure Club Attendant
Royal Station Hotel —Newcastle upon Tyne
- Part-time
- Hospitality
- Hotel
- First Aid Certification
- Employee assistance programme
- Employee discount
Quick apply
12d
Alarm Call Handler (Part-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Retail Sales Assistant/Driver
Majestic Wine Warehouses Ltd. —Newcastle upon Tyne
- £11,896.56 a year
- Part-time
- Customer service
- Communication skills
- Time management
- Employee discount
- Sick pay
13d
Front of House Staff
Hadrians Hotel —Acomb
- £12.21 - £12.72 an hour
- Part-time
- Hospitality
- Customer service
- In-person
Quick apply
Sales Associate (Part Time - 16 Hours) - Fenwicks Newcastle
Hugo Boss —Newcastle upon Tyne
- Part-time
- Hospitality
- Customer service
- Communication skills

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hospitality service support jobs near newcastle upon tyne, twr

Customer Support Agent

Newcastle International Airport Ltd -
Newcastle upon Tyne

Apply Now

Job details

Full-time | Fixed term contract
£28,393 a year
4 days ago

Benefits

Free parking
On-site gym
Annual leave
Employee assistance programme
Employee discount
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Sales
Customer service
Computer literacy
Communication skills

Full job description

Do you enjoy providing excellent customer service? Are you diligent, professional, and ready to play a vital role in one of the UK’s most awarded airports?

We are looking for enthusiastic, customer-focused individuals to join our busy and friendly Call Centre team as a Customer Support Agent on a 12-month contract.

This is an exciting opportunity to become part of a team that plays a vital role in delivering excellent customer service. You will be the first point of contact for customers, helping them with parking bookings, answering enquiries, and providing solutions that ensure their journey is as smooth and stress-free as possible.

Whether you already have experience in customer service or sales, or you're looking to develop your skills in a fast-paced customer-focused environment, we'd love to hear from you.

About Your Airport

Newcastle is a multi-award-winning Airport that proudly connects the North East region to the world. In 2025, the Airport was recognised as ‘Best Airport in Europe’, in the 2 to 5 million passenger category, at the ASQ Awards for providing exceptional customer service.

Committed to a sustainable future, the Airport is on track to achieve Net Zero Carbon status by the year 2035 and has been recognised as a 'sustainability sector leader'. The business has its own solar farm that can provide 100% of its electricity on a sunny day and it is making significant investments to transition its vehicle fleet to electric models.

Over recent years more than 46,000 trees have been planted on Airport-owned land to support its carbon offset activities and enhance biodiversity.

About the role

As a Customer Support Agent, you will be responsible for delivering professional, friendly and efficient support to customers via telephone and other communication channels.

This is a full-time position working Monday to Friday between 9:00am and 5:00pm on a 12 month contract.

What will you be doing?

Handling inbound customer calls related to car parking bookings and products
Assisting customers with new reservations, amendments, and booking enquiries
Providing accurate information regarding parking services, facilities, pricing, and availability
Resolving customer queries and issues in a timely and professional manner
Identifying opportunities to promote relevant parking products and services where appropriate
Working collaboratively with colleagues to ensure consistently high levels of customer satisfaction
Supporting customers with a positive, helpful and solution-focused approach

Key Skills & Experience

We're seeking motivated individuals who take pride in delivering exceptional service.

The successful candidate will be able to demonstrate:

Strong communication skills, both verbal and written
Excellent customer service and interpersonal skills
Good computer literacy, including a working knowledge of Microsoft Word, Excel and general office systems
The ability to multitask and work efficiently in a busy environment
Strong attention to detail and accuracy
A positive, proactive and flexible "can-do" attitude
The ability to remain calm and professional when dealing with a variety of customer enquiries

Previous experience within a customer service, call centre, retail, hospitality or sales environment would be advantageous, however, we are equally keen to hear from individuals who demonstrate the right attitude, enthusiasm and willingness to learn.

Why come onboard?

Newcastle International Airport is a unique work environment where your actions really matter! The environment fosters a real passion for aviation operations and being best in class.

Just some of the benefits you can enjoy:

Reduced parking charges Park & Fly
Generous annual leave entitlement
Car servicing and repairs
Free on-site car parking whilst at work
Access to World Duty Free
On-site occupational health support
On-site physiotherapist
Employee assistance programme support
Employee discounts at airport retail/ catering outlets
Membership to our on-site gym

This post requires access through the Critical Part at the Airport and therefore in line with Department for Transport regulations; you will be required to demonstrate during the recruitment process that you have no relevant criminal record.

Newcastle International Airport Limited promotes the equality of opportunity.

Being part of the Disability Confident Commitment means that we want to ensure all our organisational policies and processes are accessible and inclusive to everyone. This includes our recruitment strategies, and we welcome applications from all prospective candidates.

Apply Now

Refine Your Search

hospitality service support jobs in newcastle upon tyne, twr

Customer Support Agent

Customer Service/Sales Assistant

Nights - Team Member

Employment Adviser

Customer Service Representative (University Clearing) Temp

Hospitality Operations & Guest Experience Coordinator

Catering Assistant - Part Time

Nights Team Member

Guest Service Assistant - Hotel Reception

Residences Assistant

Night Operations Supervisor

Conference & Events Sales Coordinator (Part Time)

Alarm Call Handler (Part-Time AM)

Stocktaker

Events Coordinator

Leisure Club Attendant

Alarm Call Handler (Part-Time PM)

Retail Sales Assistant/Driver

Front of House Staff

Sales Associate (Part Time - 16 Hours) - Fenwicks Newcastle

I want to receive the latest job alerts for hospitality service support in newcastle upon tyne, twr

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