Service desk support Work, Jobs in Newcastle Upon Tyne, Twr (with Salaries)

IT Support Technician
Emporium Leisure Group Limited —Newcastle upon Tyne
- £24,420.00 - £47,130.85 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Store discount
- Employee discount
Quick apply
2d
Service Desk Consultant - 2nd Line (Infrastructure)
Technology Services Group —Newcastle upon Tyne
- £40,000 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Service Desk Analyst
Norton Rose Fulbright —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- Windows
- Communication skills
13d
IT Technician Service Desk
Durham Constabulary —Durham
- £27,204 - £29,859 a year
- Full-time
- Windows
- Administrative experience
- Driving
7d
Service Desk Engineer
Waterstons —Durham
- £28,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- AWS
- IT
- Employee assistance programme
- Sick pay
Reception Administrator
UpNorth Group Ltd —Gateshead
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Accounting
- Free parking
Quick apply
11d
Junior Data Analyst - Big 4 Consultancy Opportunity
Alexander Mann Solutions (AMS) —Newcastle upon Tyne
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- C++
Phone operative
Bon Voyage Taxis LTD —Stanley
- From £12.21 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Operations Coordinator
Newcastle University —Newcastle upon Tyne
- £32,080 - £34,610 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
12d
Service Desk Consultant - 2nd Line (Infrastructure)
TSG —Gateshead
- £0.01 - £40,000.00 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Asset Supervisor
Pharos Offshore Group —Blyth
- £55,000 - £65,000 a year
- Full-time
- In-person
- Leadership
- Employee discount
- Referral programme
Quick apply
5d
Paid Search Manager
The Media Network —North Shields
- From £35,000 a year
- Full-time
- Hybrid work
- Social media management
- Analysis skills
- Presentation skills
- Flexitime
- Work from home
Quick apply
10d
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
Quick apply
Receptionist
Holiday Inn Jesmond —Newcastle upon Tyne
- Weekend availability
- Hospitality
- Bar
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
Senior Service Desk Consultant - 3rd Line
TSG —Gateshead
- £0.01 - £45,000.00 a year
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
After Sales Admin Co-ordinator
Nirvana Europe Ltd —Wallsend
- From £23,958 a year
- Full-time
- CRM software
- Microsoft Excel
- Salesforce
- Free parking
Quick apply
4d
Experienced Sage Support Consultant
PKF Smith Cooper Systems —Gateshead
- Hybrid work
- Phone etiquette
IT Support Technician
Filtronic —Sedgefield
- Full-time
- Hybrid work
- Computer networking
- Organisational skills
- Communication skills
Quick apply
4d
Community Host / Leisure Assistant.
Vivify Venues —Newcastle upon Tyne
- £10.85 - £12.71 an hour
- In-person
- School
- Free parking
- Referral programme
Quick apply
Customer Help Desk Co-ordinator
JLA —Sunderland
- £25,272 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
10d

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service desk support jobs near newcastle upon tyne, twr

IT Support Technician

Emporium Leisure Group Limited
Newcastle upon Tyne

Quick apply

Job details

Temp to perm | Full-time
£24,420.00 - £47,130.85 a year
2 days ago

Benefits

Store discount
Company pension
Employee discount

Qualifications

Jira
Operating systems
Software troubleshooting
BMC Remedy
Customer service
Windows
Technical support
Microsoft Office
Firewall
Computer hardware
IT support
Mac OS
ServiceNow
Linux
Communication skills
Help desk
Network Security
VPN

Full job description

Job Summary

We are seeking a dedicated IT Support Technician to provide technical assistance and support to our organisation. The successful candidate will be responsible for resolving hardware and software issues, maintaining network infrastructure, and ensuring seamless operation of IT systems. This role offers an excellent opportunity for individuals with a passion for technology and strong customer service skills to contribute to a dynamic team. The position is paid and ideal for those eager to develop their career in IT support.

Duties

Provide first-line technical support via help desk platforms such as BMC Remedy, ServiceNow, and Jira, addressing user queries promptly and professionally.
Troubleshoot software issues across various operating systems including Windows, macOS, and Linux, ensuring minimal disruption to end-users.
Resolve hardware problems related to computer hardware components, peripherals, and network equipment.
Configure and maintain computer networks, including LANs, VPNs, firewalls, and other security measures.
Assist with desktop support tasks such as installing, updating, and repairing software applications like Microsoft Office suite.
Perform basic troubleshooting of network connectivity issues involving LANs, VPNs, and firewall settings.
Support the setup and maintenance of operating systems and hardware components in a mixed environment.
Document technical issues and solutions accurately to facilitate ongoing support efforts.
Communicate effectively with users at all levels to explain complex technical information clearly and courteously.

Experience

PROVEN experience in technical support or IT support roles, ideally within a help desk environment.
Strong understanding of computer networking concepts including LANs, VPNs, firewalls, and network security protocols.
Hands-on experience troubleshooting software across Windows, macOS, and Linux operating systems.
Familiarity with computer hardware components and peripherals.
Experience using ticketing systems such as BMC Remedy, ServiceNow or Jira for issue tracking.
Knowledge of operating systems management including installation, configuration, and maintenance.
Excellent communication skills with the ability to deliver exceptional customer service in a professional manner.
Ability to work independently as well as part of a team in a fast-paced environment.

This role is suitable for motivated individuals seeking to expand their expertise in IT support while delivering outstanding service within a collaborative organisation.

Pay: £24,420.00-£47,130.85 per year

Benefits:

Company pension
Employee discount
Store discount

Work Location: In person

Quick apply

Refine Your Search

service desk support jobs in newcastle upon tyne, twr

IT Support Technician

Service Desk Consultant - 2nd Line (Infrastructure)

Service Desk Analyst

IT Technician Service Desk

Service Desk Engineer

Reception Administrator

Junior Data Analyst - Big 4 Consultancy Opportunity

Phone operative

Operations Coordinator

Service Desk Consultant - 2nd Line (Infrastructure)

Asset Supervisor

Paid Search Manager

IT Support Specialist

Receptionist

Senior Service Desk Consultant - 3rd Line

After Sales Admin Co-ordinator

Experienced Sage Support Consultant

IT Support Technician

Community Host / Leisure Assistant.

Customer Help Desk Co-ordinator

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