We’re recruiting a part-time Support Worker to join our 3-bed supported living home in St Julians, Newport, where no two days are the same and every moment matters. We’re looking for someone who is caring but confident, able to be firm, fair, and consistent, following structured guidance while still bringing warmth and personality to the role. You’ll be joining a supportive, values-driven team in a home that also comes with a friendly house cat for good measure. This is a 20-hour contract with a mix of day shifts (7:30am–2:30pm, 8am–6pm, 4:30pm–10:30pm), some lone working, and a consistent 2 week rota with every other weekend off to support work-life balance. Due to the personal care needs of the individuals we support, this role is open to female applicants only (in line with occupational requirement guidance). If you’re ready to be part of something meaningful where your support truly empowers people to live independently and confidently, we’d love to hear from you.
Who are Codi Group?
Codi is a not-for-profit with a big heart and an even bigger mission. As Wales’ largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential.
Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives.
Our name says it all: ‘Codi’ means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.
About the Role
In this role, you’ll be supporting three incredible women with complex needs and learning disabilities in their own supported living home. Each individual has her own personality, routines, and strengths, and enjoys being part of her community, whether that’s attending local activities, Boccia sessions, shopping trips, or simply choosing how to spend her day.
Your focus will be on enabling independence through active support, encouraging each person to take part in everyday tasks, make meaningful choices, and live life on her terms. An understanding of dementia is important, including recognising changes in thinking, communication, emotions, and behaviours, and responding in a calm, consistent, and supportive way.
You’ll provide a balance of practical, emotional, and person-centred support. While individuals are largely independent at home, support may include the use of mobility aids (such as wheelchairs or rollators) when out, as well as prompting or assisting with personal care.
Communication is tailored, individuals may use single-word or non-verbal communication, so you’ll follow structured approaches using visuals and agreed scripts as part of a Positive Behaviour Support (PBS) plan. With clear routines and guidance your support will help maintain stability and provide reassurance.
You’ll play a valued role in their journey, making a genuine difference in supporting them to live independently and confidently.
Duties could include:
- Support with administering medication safely and in line with procedures
- Assist with cooking, meal preparation, and household tasks
- Provide personal care, offering prompts and support where required
- Encourage and support involvement in hobbies, activities
- Support individuals to maintain a clean, safe, and organised home environment
- Complete daily records and documentation, including Nourish electronic records
- Communicate effectively with individuals, colleagues, and professionals
- Work collaboratively as part of a supportive team
Contribute ideas and take a proactive approach to improving support
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Skills and Experience Needed
A background of working with people with physical or mental health needs is desired, but not necessary as full training and support from senior staff and management is provided. Full Positive Behaviour Support Training is provided to help you succeed in this role.
Please ensure your application evidences experience of the following:
- IT, Literacy & numeracy skills
Experience working as part of a team and customer service skills
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Values
At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.
Pay and Pensions
- £25,877 FTE (£13.45 per hour)
- Sleep-in rate: £62.64 per 8 hour shift - approx. 1 per week.
- Waking night rate: 20% Enhancement from 11pm to 7am
- Enhanced DBS which we will pay for
- Social Care Wales registration is fully reimbursed
- Pension Choices:
- Defined Contribution (DC) Scheme with matched contributions up to 10%. Or,
- Defined Benefit (DB) 1/80th of final salary for every year of service.
- 3 x Life Cover linked to pension membership
- Saving scheme with competitive interest rate
- Give As You Earn scheme for tax efficient charity donations
From 1st April 2026 the option to be either weekly or monthly paid.
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Time off and Flexibility
- 26 days holiday, pro rata entitlement plus Bank holidays. Rising to 27 days after 1 years service or cash equivalent of 1 days’ annual leave.
- Maternity & Adoption Leave: 20 weeks
Paternity Leave: 3 weeks
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Wellbeing
- Sick Pay, rising with length of service up to 6 months full pay after 4 years.
- Eyecare: Up to £100 reimbursement towards eye tests and glasses.
- Free counselling, coaching, wellbeing team, and OH service to all colleagues
- Annual Health Check
Health Cash Plan
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Getting Around
- Mileage paid at 55p plus 5P per passenger per mile
Cycle to Work Scheme
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Personal Development
- Continuous professional training and development
- Leadership development programmes
- Professional memberships needed for your role are reimbursed
- Career coaching
Support with funding and time for qualifications
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Perks and Recognition
- Long Service Awards
- Blue Light Card Eligibility giving discounts at 15,000 brands.
Colleague Discount platform
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FREDIE
At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact [email protected] or 0300 373 5262 quoting job ref 510004
How do you apply?
If you have the skills and experience required, please follow the prompts to apply now. We just need an up‑to‑date CV along with a few contact details so that we can get back in touch with you. Please note that roles may close early if we receive a high number of applications, so don’t miss your opportunity to apply today.
