Service leader Work, Jobs in Newstead, Ntt (with Salaries)

Customer Support Team Leader & Account Manager
Staytite —Nottingham
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
13d
Trainee Sales Manager
Signature Consulting Direct —Nottingham
- £32,000 - £35,000 a year
- Full-time
- Sales
- Public speaking
- In-person
Quick apply
General Manager
Swim Sports Company Ltd —Mansfield
- £32,000 - £38,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
Business Development Manager
CitySprint —Calverton
- £36,549 - £56,079 a year
- Full-time
- Remote
- CRM software
- Salesforce
- Microsoft Office
Quick apply
7.5 Tonne Collection and Delivery Driver
DPD Group UK —Nottingham
- £16.05 an hour
- Full-time
- Employee discount
Quick apply
Care assistant - Sutton in Ashfield - School Hours
Caremark Ltd —Sutton-In-Ashfield
- £12.81 - £18.00 an hour
- Part-time
- Hybrid work
- School
- Free parking
- Flexible schedule
Quick apply
Global Senior Manager, Customer Happiness (1 year contract)
DECIEM —Nottingham
- Hybrid work
- Management
- Analysis skills
- Annual leave
- Employee assistance programme
12d
Substance Misuse Practitioner
Double Impact Services —Nottingham
- £28,392 - £31,157 a year
- Full-time
- Communication skills
- Teaching
- Nursing
- Annual leave
Quick apply
13d
Deputy General Manager
Unique inns pub co —Long Whatton
- £28,000 - £32,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Free parking
- Employee discount
Quick apply
11d
Driver 7.5 Tonne Home Delivery
DHL —Nottingham
- £38,223 - £39,985 a year
- Overtime
- Customer service
- Driving
- Free parking
Education Recruitment Consultant
Operam Education Group —Annesley
- £26,500 - £33,500 a year
- Temporary
- Communication skills
- Annual leave
- Sick pay
Quick apply
Operational Lead – MP Connect
Mineral Products Qualification Council (MPQC) —Eastwood
- From £26,000 a year
- Part-time
- Management
- Customer service
- Supervising experience
Quick apply
13d
National Police Chiefs' Council - Partnership Support Assistant
Metropolitan Police —Sheffield
- £33,219 - £35,541 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Project management
- Flexitime
- Sick pay
6d
Team Leader
ivolve Care and Support —Hucknall
- £13.71 an hour
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
Care assistant - Mansfield - School Hours
Caremark Ltd —Sutton-In-Ashfield
- £12.81 - £18.00 an hour
- Part-time
- Hybrid work
- School
- Free parking
- Flexible schedule
Quick apply
European Logistics Coordinator
Superior Wellness Limited —Chesterfield
- Full-time
- In-person
- Annual leave
Quick apply
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Chesterfield
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
People Assistant
C.W. Fletcher & Sons Ltd —Sheffield
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Life insurance
Quick apply
14d
Material Processor/ Machine Driver
Plevin —Retford
- £30,641.52 - £31,688.02 a year
- Full-time
- Customer service
- Driving
- IT
Quick apply
Head of Resourcing and Reward based at Derby
MHA —Derby
- £80,000 a year
- Full-time
- Hybrid work
- Leadership

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Customer Support Team Leader & Account Manager

Staytite -
Nottingham

Quick apply

Job details

Full-time
£40,000 - £50,000 a year
13 days ago

Benefits

Company pension

Qualifications

CRM software
Sales
Customer service
Microsoft Office
Continuous improvement
Team management
Organisational skills
Account management
Leadership
Communication skills

Full job description

Customer Support Team Leader & Account Manager

Sherwood Business Park, Nottingham

Competitive Salary + Bonus + Benefits

Lead People. Drive Customer Excellence. Grow Key Accounts.

Staytite Group is looking for a Customer Support Team Leader & Account Manager to lead our Customer Support Executive team while managing a portfolio of strategic customer accounts. This is a fantastic opportunity to join a well-established, family-owned business where you can make a real impact on both customer experience and business growth.

About Staytite Group

Established in 1978, Staytite has built a strong reputation as a specialist in industrial fastening solutions. Operating from locations in High Wycombe and Nottingham, with international distribution hubs in Dubai and Shanghai, we support customers across a wide range of global markets.

As part of the wider Staytite Group, we are committed to creating long-term partnerships, delivering exceptional service, and investing in our people.

The Opportunity

This is a hybrid leadership role combining team management (70%) and account management (30%).

You'll lead and develop our Customer Support Executive team, driving performance, service excellence, and continuous improvement, while also managing key customer relationships to support retention, growth, and profitability.

What You'll Be Doing

Team Leadership & Operational Excellence

Lead, motivate and develop a high-performing Customer Support team.

Conduct regular one-to-ones, performance reviews and development plans.

Coach and mentor team members to maximise engagement and performance.

Manage workloads, priorities and resources to ensure service targets are achieved.

Monitor KPIs and implement improvement initiatives.

Identify training and development opportunities.

Handle performance, attendance and employee relations matters.

Act as the escalation point for complex customer issues.

Review and improve processes, SOPs and operational efficiency.

Collaborate with Sales, Purchasing and Operations teams to deliver an outstanding customer experience.

Customer Experience

Ensure customer enquiries, quotations and orders are handled efficiently and professionally.

Champion a customer-first culture across the business.

Monitor customer feedback and implement service improvements.

Maintain consistently high service standards across all customer touchpoints.

Account Management & Commercial Growth

Manage a portfolio of strategic customer accounts.

Build strong, long-term customer relationships.

Identify opportunities for account growth, increased revenue and margin improvement.

Conduct customer reviews and business meetings.

Support forecasting, reporting and commercial planning.

Deliver solutions that meet customer needs while supporting business objectives.

What We're Looking For

Essential

Minimum 5 years' experience in account management, sales, senior customer service, or a similar customer-facing role.

Proven experience leading or managing a team.

Strong commercial awareness and experience supporting business growth.

Excellent communication and relationship-building skills.

Experience using CRM systems and Microsoft Office.

Ability to analyse data, identify trends and make informed decisions.

Strong organisational skills with the ability to manage multiple priorities.

Desirable

Experience within the fastener, engineering, or industrial sector.

Financial awareness including budgeting and margin management.

Personal Qualities

Customer-focused and commercially driven.

Inspiring and collaborative leader.

Highly accountable and results oriented.

Resilient, adaptable, and proactive.

Continuous improvement mindset with strong problem-solving skills.

Why Join Staytite?

This is a unique opportunity to join a growing business where you'll have the autonomy to shape customer support performance, develop people, and build lasting customer relationships.

You'll be part of a company that values expertise, teamwork, continuous improvement and long-term success.

Benefits

Competitive Salary

Performance Bonus Scheme

5% Employee / 5% Employer Pension Contributions

24 Days Holiday + Bank Holidays

Birthday Leave

Health Cash Plan

Long Service Awards

Apply Now

If you're an ambitious customer service leader who enjoys developing people, improving performance and building strong customer relationships, we'd love to hear from you.

Join Staytite Group and help us deliver exceptional service while driving sustainable growth for our customers and our business.

Quick apply

Refine Your Search

service leader jobs in newstead, ntt

Customer Support Team Leader & Account Manager

Trainee Sales Manager

General Manager

Business Development Manager

7.5 Tonne Collection and Delivery Driver

Care assistant - Sutton in Ashfield - School Hours

Global Senior Manager, Customer Happiness (1 year contract)

Substance Misuse Practitioner

Deputy General Manager

Driver 7.5 Tonne Home Delivery

Education Recruitment Consultant

Operational Lead – MP Connect

National Police Chiefs' Council - Partnership Support Assistant

Team Leader

Care assistant - Mansfield - School Hours

European Logistics Coordinator

Graduate OPS Area/Shift Manager - UK , Amazon Operations

People Assistant

Material Processor/ Machine Driver

Head of Resourcing and Reward based at Derby

I want to receive the latest job alerts for service leader in newstead, ntt

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