Service administrator Work, Jobs in Normanton, Wyk (with Salaries)

Customer Service Administrator
Blueleaf —Normanton
- £29,880 a year
- Full-time
- Sales
- Customer service
- IT
- Employee assistance programme
Quick apply
10d
Junior Office Administrator
CCL Label Limited —Castleford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Life insurance
Quick apply
9d
Stock Administrator (12 month FTC)
BCA —Normanton
- £12.91 an hour
- Monday to Friday
- Customer service
- Salesforce
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
4d
Patient Services Administrator
Novus Health Ltd —Wakefield
- £26,227.50 - £27,456.00 a year
- Full-time
- In-person
- Communication skills
- Annual leave
Quick apply
8d
Office Administrator
Williams Lea —Leeds
- £26,227.50 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Referral programme
Administrator
Rivendell Europe Ltd —Leeds
- £27,500 a year
- Full-time
- Microsoft Word
- Computer literacy
- Microsoft Office
- Life insurance
Quick apply
Administrator
PPG Health In Justice —Leeds
- Up to £28,574 a year
- Monday to Friday
- Annual leave
- Employee discount
Records Administrator
Bestway Group —Leeds
- Full-time
- Microsoft Excel
- Maintenance
- Communication skills
- Free parking
- Annual leave
Quick apply
9d
Repairs Administrator
Yorkshire Housing —Seacroft
- £30,438 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
4d
Timekeeper Administrator
BAE Systems Inc. —York
- £44,033 - £70,454 a year
- Weekend availability
- Microsoft Excel
- Oracle
- Analysis skills
- Annual leave
- Employee assistance programme
4d
Service Co-ordinator
GPP —Ossett
- £32,000 - £35,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Annual leave
Quick apply
2d
Lead Patient Co-ordinator and Administrator
Blossom Cosmetic Clinic —York
- From £14 an hour
- Part-time
- Customer service
- English
- Microsoft Office
- Employee discount
Quick apply
2d
People and Culture Administrator (Resourcing) - 6 Months Fixed Term
Spectrum Community Health CIC —Wakefield
- £25,760 - £27,476 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
3d
Logistics and Customer Service Administrator
James Robinson Speciality Ingredients Ltd —Huddersfield
- £26,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Life insurance
- Sick pay
Quick apply
Case Administrator - Yorkshire and the Humber Probation Service - Doncaster - Full Time
HM Prison & Probation Service —Doncaster
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
12d
Customer Care Administrator
Zenith —Leeds
- From £26,215.15 a year
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Annual leave
9d
Pay & Bill Administrator
Finoptus Consulting Limited —Barnsley
- £26,000 - £27,000 a year
- Full-time
- Administrative experience
- IT
- In-person
- Annual leave
- Life insurance
Quick apply
1d
Facilities Support Administrator
CGI —Leeds
- Full-time
- Customer service
- Administrative experience
- Travel
Quick apply
Executive Assistant
White Rose Academies Trust —Leeds
- £30,512 - £32,221 a year
- Organisational skills
- School
- Employee assistance programme
3d
Data Administrator
Change Grow Live —Sheffield
- £26,296.03 a year
- Administrative experience
- IT
- Employee discount

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Customer Service Administrator

Blueleaf -
Normanton

Quick apply

Job details

Full-time
£29,880 a year
10 days ago

Benefits

Company pension
Employee assistance programme

Qualifications

Sales
Customer service
Care home
NetSuite
IT
Telemarketing
Communication skills

Full job description

Working in the world of care, we're dedicated to providing excellent support and exceptional care to our customers at Blueleaf. As a leading supplier of care products, consumables and furniture, we're looking to recruit a permanent, full time Customer Service Administrator to join our energetic Customer Service Team in our Castleford location.

An understanding, empathetic attitude will be required to ensure the best service is provided to our loyal customers, whether this be over the phone, email or live chat. The ideal candidate will have good knowledge of the Sales approach along with experience in using different customer service techniques to keep the well-developed business relationship.

This is a full time role, working 40 hours a week, Monday to Friday, typical working hours are from 8am to 4:30pm. Immediate start is available.

About Blueleaf

At Blueleaf, we believe those who care for others are extraordinary. We're here to support them and ensure they never feel alone, and by understanding our clients needs and challenges, this allows us to find the right solutions to achieve their desired outcomes, as well as providing the essentials that every care home needs. In an industry which is all about people, we value relationships above all else, we take the time to get to know them, listen to them, and walk in their shoes and those of their residents - always living our values: 'Stronger Together, Achieve the Outcome, Lead the Way and Care. Always'.

With over 30-years’ experience in the care home sector and occupying a large portion of this market, Blueleaf is continually looking at ways to expand and grow by seeking new opportunities, and to use its experience and expertise to help care homes deliver outstanding care for their residents.

Blueleaf is an equal opportunities employer.

Your day to day responsibilities:

Live and promote Blueleaf's Culture and Values
Interact with all customers whether on the telephone, email or live chat in a professional and friendly manner at all times.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Answer all telephone calls and emails, and execute tasks requested including order placing, returns, complaints, order queries and general enquiries, maintaining a timely, patient, polite and customer-focused telephone manner.
Manage and sort any delivery queries, price/invoice queries, return/collection queries, online account queries.
Investigate and resolve customer complaints quickly and patiently, including assisting customers who may have received their orders late, have received the wrong order or have received faulty products.
Address any questions or issues customers may have.
Communicate with customers to understand their requirements and need.
Offer solutions based on clients needs and capabilities.
Provide support for the sales teams so they are able to concentrate on proactive selling, including upsell and cross sell opportunities.
Liaise with relevant team members or 3rd party organisations when a request that needs attention due to issues they are experiencing that are outside of the scope of the role.
Prioritise the workload to ensure customer expectations are met at high standards and the level requested of customer service is always met.
Provide feedback on the efficiency of the customer service processes and support the team in updating or changing the processes to increase customer satisfaction.
Learn how to use database systems and the company tools available in the ERP system (Netsuite) to record any data, notes, complaints (Case management, Tasks, Activity logs).
Take responsibility for updating any Customer Reference Data in the company’s core ERP system (Netsuite) liaising with the relevant department or Account manager.
Keep confidential records and financial information private and secure.

Skills & Experience

Clear communication and active listening skills
Previous use of ERP systems / web page navigation
Ideally you'll have knowledge and experience of using Orderwise
Good level of IT literacy, including use of Excel
12+ months experience in telesales
12+ months experience in Customer service or similar sector
Customer fixation by actively seeking to understand customer requirements and business operations, anticipates request for solutions based on well-developed relationships.
Interpersonal skills ability to communicate at all levels and backgrounds, and to understands concerns, feelings and reactions of others.
Planning and organising yourself to accomplish specific goals.
Problem solving with a willingness to make decisions once analysed; making judgment on the best solution to a problem or situation.
Ability to stay calm under pressure and when customers are stressed or upset.
Strong team player willing to participate as a full member.

What will we offer?

We will offer a competitive salary of £29,880.00 per annum, 33 days holiday inclusive of bank and public holidays. You will be eligible for inclusion in a discretionary bonus scheme and a number of welfare benefits, such as auto-enrolment into our pension scheme, Death in Service benefit, access to our Medicash scheme that provides cash back towards everyday healthcare bills and a wide range of other wellbeing benefits including access to an employee assistance program.

Location

This role is located at our Castleford office in West Yorkshire.

Next Steps

Apply now!

By applying for this role you give us consent to process your personal data for recruitment purposes only. A copy of our data privacy notice is available on the following link. Blueleaf Limited - Data Privacy Notice

Quick apply

Refine Your Search

service administrator jobs in normanton, wyk

Customer Service Administrator

Junior Office Administrator

Stock Administrator (12 month FTC)

Patient Services Administrator

Office Administrator

Administrator

Administrator

Records Administrator

Repairs Administrator

Timekeeper Administrator

Service Co-ordinator

Lead Patient Co-ordinator and Administrator

People and Culture Administrator (Resourcing) - 6 Months Fixed Term

Logistics and Customer Service Administrator

Case Administrator - Yorkshire and the Humber Probation Service - Doncaster - Full Time

Customer Care Administrator

Pay & Bill Administrator

Facilities Support Administrator

Executive Assistant

Data Administrator

I want to receive the latest job alerts for service administrator in normanton, wyk

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