Customer success manager Work, Jobs in North Ockendon, Ess (with Salaries)

Customer Engagement Executive, UK, Germany and International Organisations Public Sector
AWS EMEA SARL (UK Branch) —London
- Full-time
- Business development
- Bachelor's degree
- Analytics
6h
Junior Business Development Manager
PRIME GLOBAL PUBLISHING LTD —Dartford
- Hybrid work
- CRM software
- Business development
- Communication skills
Quick apply
Partnerships Development & Account Executive
Professional Development Group —London
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
- Annual leave
- Flexitime
Quick apply
Partner Success Manager, UK
Actionstep —London
- £65,000 - £75,000 a year
- Full-time
- Remote
- Travel
- Communication skills
- Analytics
- Life insurance
Quick apply
7d
Front of House Manager
BidvestNoonan —London
- £45,000 a year
- Full-time
- Customer service
- Hotel
- Continuous improvement
Quick apply
4d
Sales Advisor
FlooringSuperstore.com —Thurrock
- Up to £40,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
10d
National Account Manager - Public Sector UK
Indeed —London
- £55,000 - £83,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Bachelor's degree
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
Customer Success Manager - UK
Masabi —London
- Full-time
- Remote
- Life insurance
Senior Customer Success Manager, UK
Algolia —London
- £83,500 - £104,400 a year
- Hybrid work
- English
- In-person
- Communication skills
- Work from home
3d
UK/International CSM
AssessFirst —London
- £50,000 - £65,000 a year
- Remote
- English
- Communication skills
- Annual leave
Global Head of Customer Experience & Success (Sales Team)
SEMrush —London
- £320,000 - £365,000 a year
- Employee assistance programme
10d
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Travel
Quick apply
Technical Customer Success Manager
Modash —London
- Full-time
- Remote
- APIs
- Annual leave
- Flexible schedule
Quick apply
Regional Business Development Manager - On Trade
AG Barr —London
- Full-time
- Remote
- Microsoft Powerpoint
- Sales
- Hotel
- Employee discount
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Grays
- £3,800 a month
- Full-time
- Sales
Quick apply
Customer Success Manager
Juicebox —London
- £110,000 - £160,000 a year
- Full-time
- AI
Senior Manager, Sales - Account Management
Remote —London
- £180,050 - £270,100 a year
- Remote
- English
- Presentation skills
- Leadership
- Annual leave
- Gym membership
Territory Manager for UK & Nordics
Virtuozzo —London
- £100,000 - £140,000 a year
- Remote
- English
- Business development
- Travel
- Referral programme
Quick apply
Digital Sales Manager
Saxton 4x4 —Chelmsford
- From £30,000 a year
- Full-time
- CRM software
- Continuous improvement
- Team management
Quick apply
Account Manager
Bookedit —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Business development
- Leadership
- Work from home
Quick apply
5d

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Customer Engagement Executive, UK, Germany and International Organisations Public Sector

AWS EMEA SARL (UK Branch) -
London

Apply Now

Job details

Full-time
6 hours ago

Qualifications

Meeting coordination
Stakeholder liaison
Process improvement
Business development
Bachelor's degree
Partnership building
Relationship management
Data collection
Project progress tracking
Progress tracking
Analytics

Full job description

DESCRIPTION

The UK, Germany, and International Public Sector (UKGI PS) organisation is hiring a Customer Engagement Executive to support the coordination and delivery of customer engagement programmes. This role sits within the Front Office team and will contribute to the design, execution, and measurement of engagement activities that accelerate customer outcomes and deepen AWS relationships with priority public sector accounts.

UKGI PS serves some of the most complex and consequential organisations across world-wide public sector. The Customer Engagement Executive will play a key role in ensuring engagement programmes run smoothly, stakeholders are well-briefed, and outcomes are tracked and reported.

This is an execution and coordination role, ideal for a motivated graduate who thrives on organisation, attention to detail, and working across teams. You will support senior colleagues in delivering customer-facing engagements while developing your own understanding of public sector customers, AWS services, and executive engagement best practices. As you grow in the role, so will your scope and responsibility.

Key job responsibilities
Customer Engagement Support

Support the development of customer engagement plans for priority UKGI PS accounts, working with senior team members to align activities to business goals

Research and compile customer and partner information to inform engagement planning, in collaboration with Account Managers and the wider team

Help maintain engagement playbooks and templates, updating them as new approaches are tested and refined

Assist in identifying the right engagement format (executive briefing, workshop, roundtable) for different customer needs

Engagement Delivery & Coordination

Coordinate end-to-end logistics for customer engagement activities: scheduling, venue booking, catering, technology setup, and attendee communications

Prepare and quality-check briefing documents, collating inputs from Account Managers and ensuring materials are complete, accurate, and delivered on time

Support cross-functional working groups by tracking actions, following up on deliverables, and keeping stakeholders informed of progress

Coordinate executive participation in engagements, working with EAs and senior team members to align schedules and prep materials

Attend engagements to provide on-the-day support, document actions, capture customer signals, and drive follow-ups to closure

Mechanisms & Measurement

Maintain trackers, dashboards, and calendars that give leadership a live view of engagement activity and upcoming commitments

Collect and organise post-engagement feedback, customer signals, and outcome data

Assist in reporting on engagement ROI and pipeline influence by compiling data from multiple sources

Identify patterns and surface insights from engagement data to inform future planning

Process & Governance

Help simplify and improve engagement processes, identifying areas of friction and proposing improvements

Support operating-rhythm activities: preparing inputs for business reviews, planning cycles, and strategic initiatives

Maintain accurate records of engagement activities, decisions, and outcomes

Front Office & Wider Team Support

Contribute to the UKGI PS Front Office operating cadence: preparing inputs for QBRs, monthly business reviews, and planning cycles

Act as a coordination point between the Front Office and the wider UKGI PS sales organisation, helping translate strategic priorities into actions

Support the preparation of leadership communications, presentations, and all-hands content

Contribute to adjacent workstreams (sales strategy support, event coordination, business planning) as the team's needs evolve

About the team
The UKGI PS Front Office drives strategic planning, customer and executive engagement programmes, and cross-functional coordination for a business unit serving government, healthcare, education, and non-profit customers across the UK, Germany, and international organisations. The team operates at pace, working closely with senior leadership to translate strategy into execution — connecting engagement activity to pipeline outcomes, preparing leadership communications, and ensuring the right customers receive the right engagement at the right time. As a small, high-performing team, every member's contribution is visible and valued. The environment is fast-paced, collaborative, and low-hierarchy — ideal for someone early in their career who wants to learn quickly, take on real responsibility, and see the direct impact of their work on AWS's most consequential public sector relationships.

BASIC QUALIFICATIONS

Bachelor's degree or equivalent
Experience using data and metrics to determine and drive improvements
Experience in business development, partner development, sales or alliances management

PREFERRED QUALIFICATIONS

Experience in online advertising or high-tech products/services

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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customer success manager jobs in north ockendon, ess

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