Customer service supervisor Work, Jobs in North Somerset, Som (with Salaries)

Customer Service Supervisor
Puxton Park —Weston-super-Mare
- From £13.65 an hour
- Part-time
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
8d
Customer Service Team Leader
Stellantis Financial Services —Cardiff
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Free parking
- Store discount
Quick apply
1d
Customer Service Supervisor
Transport for Wales —Pontypridd
- £38,012 a year
- Weekend availability
- Management
- Microsoft Office
- Classroom experience
- Employee discount
3d
Shift Supervisor
Cobra Coffee —Worle
- £13.55 an hour
- Weekend availability
- English
- Supervising experience
- Employee discount
- Life insurance
11d
Customer Service Team Leader
Hays-Hiredonline —Whitchurch
- £17.95 an hour
- Temporary
- Hybrid work
- Customer service
4d
Team Leader
Southern Coop —Burnham-on-Sea
- £13.50 an hour
- Temporary
- Employee assistance programme
- Employee discount
Customer Experience Team Leader
Hafod —Cardiff
- £31,271 a year
- Full-time
- Management
- Data analysis skills
- Microsoft Office
2d
Assistant Store Manager
Lovisa —Cardiff
- Supervising experience
- Leadership
- Employee discount
- Referral programme
Quick apply
Client Services Supervisor
AFH Financial Group —Cardiff
- Full-time
- Microsoft Outlook
- Organisational skills
- Financial services
- Employee discount
Customer Service Team Leader
Ayvens —Bristol
- £32,000 - £38,000 a year
- Full-time
- Management
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER
INDITEX —Cardiff
- Full-time
- Sales
- Customer service
Quick apply
11d
FOH Supervisor
FED —Bristol
- £13.00 - £13.75 an hour
- Part-time
- Sales
- Customer service
- Organisational skills
- Employee discount
Quick apply
Team Leader
Card Factory —Street
- £13 an hour
- 8 hour shift
- Leadership
Key Support Services Team Leader
PHSGroup —Caerphilly
- £35,000 - £37,000 a year
- No weekends
- Sales
- Free parking
11d
Front Office Supervisor
The Celtic Collection —Newport
- £13.28 an hour
- Full-time
- Hotel
- Employee discount
Supervisor
Disco Bowl Newport —Cardiff
- £12.71 - £13.50 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Employee discount
Quick apply
2d
Cardiff - Branch Lead / Manager / Supervisor
Hydroscand UK —Pontypridd
- Assembly
Professional Shop Retail Supervisor
Long Sutton Golf Club —Langport
- From £28,000 a year
- Weekend availability
- Merchandising
- In-person
- Leadership
- Employee discount
Quick apply
10d
Assistant Store Manager
Mountain Warehouse —Cardiff
- Full-time
- Customer service
- Merchandising
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
Bar and Duty Supervisor
Newbridge Memo —Newbridge
- £13.45 an hour
- Bar
- Customer service
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply

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customer service supervisor jobs near north somerset, som

Customer Service Supervisor

Puxton Park -
Weston-super-Mare

Quick apply

Job details

Part-time | Full-time | Part-time upon request
From £13.65 an hour
8 days ago

Benefits

Employee discount

Qualifications

Hospitality
Customer service
Supervising experience
Leadership
Restaurant experience
Communication skills

Full job description

About the Role

We are looking for an enthusiastic and customer-focused Customer Service Supervisor to join our Food & Beverage team.

This is an exciting opportunity for someone who is passionate about delivering exceptional guest experiences and leading by example. Working closely with the Food & Beverage Manager, you will play a key role in developing service standards, coaching team members, and ensuring every guest receives a warm, friendly and memorable experience.

You will be a visible presence on the floor, supporting the team during busy service periods, identifying opportunities for improvement, and helping create a culture where outstanding customer service is at the heart of everything we do.

Key Responsibilities

Customer Experience

Champion exceptional customer service across all areas of the eatery.
Lead by example, demonstrating excellent hospitality and guest engagement.
Ensure every guest receives a warm welcome and outstanding service.
Handle customer feedback, concerns and complaints professionally, resolving issues quickly and effectively.
Monitor customer satisfaction and identify opportunities to enhance the guest experience.

Team Leadership & Development

Support, motivate and coach team members to deliver consistently high service standards.
Deliver customer service training and ongoing coaching sessions.
Assist with onboarding and induction of new team members.
Recognise and celebrate excellent performance within the team.
Promote a positive, collaborative and customer-focused culture.
Assist the Food & Beverage Manager in conducting performance reviews such as staff annual appraisals, probation reviews etc.
Encourage and drive team engagement with socials.
Provide support to the Food & Beverage Manager with Absence Management, team challenges and HR procedures

Operational Support

Support the Food & Beverage Manager with the day-to-day operation of the eatery.
Assist with opening and closing procedures.
Ensure company policies, procedures and service standards are consistently followed.
Monitor cleanliness, presentation and overall guest environment.
Support with stock management, ordering and operational checks where required.
Helping to organise/ run events ensuring smooth operation and customer satisfaction being at the forefront of this.
Ensuring the availability of products or stock that is being advertised to avoid guest disappointment.

Performance & Standards

Monitor service quality and identify areas for improvement.
Help implement initiatives to drive customer satisfaction, repeat visits and positive reviews.
Support the achievement of departmental KPIs and business objectives.
Ensure health and safety, food safety and compliance standards are maintained at all times.

About You

We are looking for someone who:

Has previous experience in a hospitality, café, restaurant or customer service supervisory role.
Is passionate about delivering exceptional customer experiences.
Has excellent communication and interpersonal skills.
Can confidently lead, motivate and develop a team.
Remains calm and positive under pressure.
Is highly organised with strong attention to detail.
Has a hands-on approach and enjoys working alongside the team.
Is flexible and willing to work weekends, evenings and bank holidays as required.

What We Offer

Competitive salary.
Staff discounts.
Opportunities for training and development.
Career progression opportunities within a growing business.
A supportive and friendly working environment.
The opportunity to make a real impact on the guest experience.

How to Apply

If you are passionate about hospitality, enjoy developing people, and thrive on delivering outstanding customer experiences, we'd love to hear from you.

Apply today with your CV and a short cover letter explaining why you'd be a great fit for the role to [email protected]

Pay: From £13.65 per hour

Work Location: In person

Quick apply

Refine Your Search

customer service supervisor jobs in north somerset, som

Customer Service Supervisor

Customer Service Team Leader

Customer Service Supervisor

Shift Supervisor

Customer Service Team Leader

Team Leader

Customer Experience Team Leader

Assistant Store Manager

Client Services Supervisor

Customer Service Team Leader

ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER

FOH Supervisor

Team Leader

Key Support Services Team Leader

Front Office Supervisor

Supervisor

Cardiff - Branch Lead / Manager / Supervisor

Professional Shop Retail Supervisor

Assistant Store Manager

Bar and Duty Supervisor

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