Reception coordinator Work, Jobs in North Watford, Hrt (with Salaries)

Reception Manager & Facilities Coordinator
London Psychiatry Clinic —London
- £36,000 - £38,000 a year
- Full-time
- Google Suite
- Customer service
- English
- Health & wellbeing programme
- Annual leave
Quick apply
3d
Patient Coordinator
My-iClinic —London
- £26,000 - £30,000 a year
- Full-time
- Hospitality
- Communication skills
- Time management
- Free parking
- Health & wellbeing programme
Quick apply
Campus & Student Services Coordinator
Gemological Institute of America —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Dental Receptionist
NHS Dentist —London
- From £27,040 an hour
- Full-time
- Customer service
- Front desk
- In-person
- Store discount
- Annual leave
Quick apply
3d
Office Coordinator (f/m/d)
EnBW UK Ltd —London
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
Reception Coordinator
Warner Bros. Discovery —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
4d
Workplace and Visitor Coordinator
SilverDoor Ltd —London
- £28,000 a year
- Full-time
- Administrative experience
- Supervising experience
- Organisational skills
Quick apply
Office & Executive Coordinator
Prosek Partners —London
- Hybrid work
- Microsoft Office
- Leadership
- Communication skills
- Annual leave
Quick apply
Breast Services Coordinator (Multi-Site)
Bupa —London
- £42,100 a year
- Full-time
- Management
- Hospital
- Employee discount
- Gym membership
Quick apply
7h
Reception Admin Coordinator
Vivienne Westwood —London
- £28,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Hotel
- Time management
- Annual leave
- Employee assistance programme
13d
Student Enquiries Coordinator
University of the Arts London —London
- £34,436 - £41,196 a year
- Full-time
- Customer service
- IT
- Communication skills
10d
Clinic Assistant / Coordinator
Physica Health —Bagshot
- £13 an hour
- Part-time
- Hospitality
- Social media management
- Customer service
- Free parking
- Employee discount
Quick apply
12d
Veterinary Operations & Client Experience Coordinator
Ecovets —London
- £30,000 - £38,000 a year
- Full-time
- Management
- Team management
- Front desk
- Employee discount
Quick apply
6d
Experienced Dental Receptionist
76 Harley Street —London
- £30,000 - £34,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Employee discount
- Sick pay
Quick apply
Client Services & Reception Coordinator
Hopscotch Children's Therapy Centre —London
- £29,000 - £34,000 a year
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
Receptionist Monday-Friday
CH&CO —London
- £35,000 a year
- Full-time
- Hospitality
- Employee discount
4d
Project Coordinator / Team Administrator
ZHA —London
- Microsoft Powerpoint
- Microsoft Outlook
- IT
General Clerk
Elysium Healthcare —Hatfield
- £25,058 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Annual leave
Quick apply
13d
Facility Coordinator
Fitzrovia Hospital —London
- £25,000 a year
- Full-time
- Hospital
- Maintenance
- Supervising experience
- Bereavement leave
- Sick pay
Quick apply
5d
Care Coordinator
Colney Hatch Lane Surgery —London
- £13.58 an hour
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
Quick apply
7d

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reception coordinator jobs near north watford, hrt

Reception Manager & Facilities Coordinator

London Psychiatry Clinic -
London

Quick apply

Job details

Full-time
£36,000 - £38,000 a year
3 days ago

Benefits

Health & wellbeing programme
Annual leave
Private medical insurance
Sick pay

Qualifications

Google Suite
Google Docs
Customer service
GCSE
First aid
English
Microsoft Office
Administrative experience
Supervising experience
Organisational skills
Front desk
IT
Phone etiquette
Leadership
Communication skills
Time management

Full job description

Reception Manager & Facilities Coordinator

Location: 60 Harley Street, London

Hours: 37.5 hours /week

Reports to: Clinic Operations Manager

_______________________________________________________________

Role Overview

London Psychiatry Clinic is one of the UK's leading independent private mental health providers, delivering exceptional care across Psychiatry, Psychology and Therapy services.

We're looking for an experienced Reception Manager (or Senior Receptionist ready for the next step) to lead our Front of House team at our flagship Harley Street clinic.

You'll supervise our reception team, coordinate the daily running of reception and take ownership of the patient experience, while also overseeing the smooth operation of our clinic facilities and Health & Safety compliance.

This is a varied role that combines leadership of our reception function with responsibility for facilities coordination, health & safety compliance and ensuring an exceptional patient experience.

You will be the first impression of the clinic, leading by example while supervising our Reception team, coordinating daily operations and ensuring our building consistently reflects the premium standards expected by our patients and clinicians.

Working closely with the Clinic Operations Manager and wider operational team, you will identify opportunities to improve processes, resolve operational issues proactively and help maintain an outstanding clinical environment.

Key Responsibilities

Front of House & Patient Experience

Deliver an exceptional first impression for every patient, visitor and clinician.
Create a professional, calm and welcoming reception environment.
Manage patient arrivals and clinic flow to ensure appointments run efficiently.
Support patients with empathy, discretion and professionalism.
Process patient payments and support billing activities where required.
Respond to patient enquiries promptly and professionally.
Maintain reception, waiting areas and consultation rooms to the highest standard.
Encourage patient feedback and contribute to continuous service improvement.
Support wider clinic needs such as couriers and prescription collections or events on site

Reception Team Leadership

Lead the day-to-day operation of the reception service.
Provide line management and day-to-day support for two Receptionists.
Prepare and manage reception rotas, annual leave and absence cover to ensure business continuity.
Conduct regular one-to-one meetings, probation reviews and performance conversations with support from the Clinic Operations Manager.
Coach and develop Reception team members, ensuring consistently high standards of patient care.
Lead daily handovers and ensure excellent communication across the reception function.
Act as the first point of escalation for reception and front-of-house operational issues.
Foster a positive, collaborative and patient-focused team culture.

Facilities, Building and Health & Safety Compliance

Take ownership of the day-to-day presentation, safety and operational readiness of the Harley Street premises.
Conduct daily opening and closing building checks, ensuring the clinic is fully prepared for patient appointments.
Coordinate planned preventative maintenance, reactive repairs and contractor visits.
Act as the primary point of contact for landlords, contractors and external service providers.
Maintain high standards of housekeeping, clinic presentation and facilities management across all areas.
Carry out routine Health & Safety inspections and ensure compliance checks are completed in line with clinic procedures.
Maintain Health & Safety records, compliance logs and statutory documentation, including fire safety, emergency lighting, water hygiene, first aid equipment and contractor records.
Support fire safety procedures, evacuation processes and routine testing.
Identify, assess and escalate building, facilities or Health & Safety risks promptly, working with the Clinic Operations Manager to ensure timely resolution.
Support CQC inspections, internal audits and compliance reviews by maintaining accurate records and ensuring the clinic remains inspection ready.
Assist with incident reporting and investigations, ensuring appropriate documentation and follow-up actions are completed.
Promote a proactive culture of Health & Safety, ensuring good housekeeping and safe working practices throughout the clinic.
Support occasional meeting or event organisation hosted at the clinic

Operational & Administrative Support

Support clinicians and the wider administration team to ensure clinics operate efficiently.
Manage reception or clinic inboxes and telephone enquiries
Assist with diary coordination and other operational administration tasks where required.
Upload and maintain documentation within the clinical management system.
Support service improvement initiatives and operational projects.
Provide reception and administrative cover during periods of annual leave or sickness.

Skills & Experience

Essential

Previous experience in a senior reception, front-of-house or facilities coordination role.
Experience supervising or line managing a small team.
Experience preparing staff rotas and coordinating team cover.
Excellent organisational and time management skills.
Strong communication and interpersonal skills.
Confident dealing with patients, clinicians, contractors and external suppliers.
Excellent problem-solving skills with the ability to prioritise effectively.
High level of professionalism, discretion and confidentiality.
Strong IT skills including Google Workspace and Microsoft Office.

Desirable

Previous experience within private healthcare or a clinical environment.
Knowledge of Health & Safety and compliance requirements.
Experience supporting CQC inspections or healthcare audits.
Experience using electronic patient record systems.
First Aid or Health & Safety qualification.

Personal Attributes

We're looking for someone who:

Takes genuine ownership of their work.
Leads by example and enjoys supporting others.
Has exceptional attention to detail.
Remains calm and professional under pressure.
Is naturally organised and proactive.
Takes pride in creating an outstanding patient experience.
Builds positive relationships across all levels of the organisation.
Enjoys identifying opportunities to improve processes and standards.

Benefits

Private Healthcare following successful completion of probation.
Company laptop and iPhone.
24 days annual leave plus Bank Holidays.
Opportunity to work within a leading private mental health clinic on Harley Street.
Supportive, collaborative working environment.
Ongoing professional development opportunities.

Job Type: Full-time

Pay: £36,000.00-£38,000.00 per year

Benefits:

Health & wellbeing programme
Sick pay

Application question(s):

Do you live within easy commuting distance to W1

Education:

GCSE or equivalent (preferred)

Experience:

Administrative: 2 years (preferred)
Reception: 2 years (required)

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

reception coordinator jobs in north watford, hrt

Reception Manager & Facilities Coordinator

Patient Coordinator

Campus & Student Services Coordinator

Dental Receptionist

Office Coordinator (f/m/d)

Reception Coordinator

Workplace and Visitor Coordinator

Office & Executive Coordinator

Breast Services Coordinator (Multi-Site)

Reception Admin Coordinator

Student Enquiries Coordinator

Clinic Assistant / Coordinator

Veterinary Operations & Client Experience Coordinator

Experienced Dental Receptionist

Client Services & Reception Coordinator

Receptionist Monday-Friday

Project Coordinator / Team Administrator

General Clerk

Facility Coordinator

Care Coordinator

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