Recovery specialist Work, Jobs in North West Leicestershire, Lec (with Salaries)

Operations Coordinator - Vehicle Tracking & Recovery - 4-Day Week, Afternoon / Evenings
Global Telemetrics —Coalville
- £13.00 - £14.50 an hour
- Overtime
- Customer service
- Analysis skills
- In-person
Quick apply
4d
Operations Coordinator - Vehicle Tracking & Recovery - 4 Days On, 4 Days Off
Global Telemetrics —Coalville
- £13.00 - £14.50 an hour
- Overtime
- Customer service
- Analysis skills
- In-person
Quick apply
4d
Workshop Controller Assistant
Anderson Commercials Ltd —Coalville
- £29,000 - £32,000 a year
- Full-time
- Microsoft Word
- Data entry
- Organisational skills
- Free parking
- Gym membership
Quick apply
10d
Product Recovery Lead
Loaf —Nuneaton
- Full-time
- Microsoft Excel
- English
- Maths
- Employee assistance programme
- Employee discount
Forensic Scientist - Search & Recovery (Coventry)
Key Forensic Services —Coventry
- Employee assistance programme
Quick apply
10d
Insolvency and Recoveries Specialist
Metro Bank PLC —Leicester
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
2d
Non Medical Prescriber
BAC O'Connor —Burton-On-Trent
- £48,000 - £52,530 a year
- Full-time
- Anatomy knowledge
- Management
- Supervising experience
- Health & wellbeing programme
- Annual leave
Quick apply
IPS Employment Specialist
Rethink Mental Illness —Coventry
- £32,073 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- No degree
- Annual leave
- Employee assistance programme
6d
Rough Sleepers Recovery Worker
Turning Point —Leicester
- £25,870 - £30,265 a year
- Full-time
- Annual leave
12d
Legal Recoveries Specialist
Flint Bishop —Derby
- Full-time
- Customer service
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Able Seafarer
UK Research and Innovation (UKRI) —Attenborough
- £34,623 a year
- Full-time
- Maintenance
- English
- Driving
Fitter
Terex Corporation —Coalville
- Full-time
- Communication skills
- Mechanical knowledge
- Free parking
- Employee stock purchase plan
MRF Manager (Materials Recovery Facility)
Ward Recycling —Ilkeston
- £40,000 - £45,000 a year
- Full-time
- Heavy lifting
- Human resources
- Organisational skills
- Store discount
- Health & wellbeing programme
Quick apply
2d
Therapist (Substance Misuse - Drug/Alcohol)
BAC O'Connor —Burton-On-Trent
- £27,504 - £29,050 a year
- Part-time
- Microsoft Office
- Organisational skills
- In-person
- Store discount
- Work from home
Quick apply
6d
Substance Misuse Practitioner
Framework Housing Association —Nottingham
- £28,392 - £31,157 a year
- Full-time
- Care plans
- Annual leave
- Employee assistance programme
Trainee Reporting Forensic Scientist (Coventry)
Key Forensic Services —Coventry
- Laboratory experience
- No experience needed
- Employee assistance programme
Quick apply
3d
Business Recovery & Restructuring Director/Partner
PKF Smith Cooper —Nottingham
- Hybrid work
- Business development
- Leadership
- Communication skills
- Annual leave
- Employee discount
11d
Accounts Receivable Specialist
Blue Light Card —Leicester
- Hybrid work
- Microsoft Excel
- Sales
- Communication skills
- Free parking
- Annual leave
4d
Alcohol Recovery Worker
Turning Point —Leicester
- £25,870 - £30,265 a year
- Full-time
- Communication skills
- Annual leave
5d
Support Worker - (Recovery) Bayberry
UK Addiction Treatment Centres —Birmingham
- £12.71 an hour
- Weekend availability
- Driving
- Care plans
Quick apply

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recovery specialist jobs near north west leicestershire, lec

Operations Coordinator - Vehicle Tracking & Recovery - 4-Day Week, Afternoon / Evenings

Global Telemetrics -
Coalville

Quick apply

Job details

Permanent
£13.00 - £14.50 an hour
4 days ago

Benefits

Company pension
Company events
On-site parking

Qualifications

Customer service
Logistics
Technical support
Analysis skills
Transportation management systems
Communication skills

Full job description

Operations Coordinator - Vehicle Tracking & Recovery ( internally considered Security Liason Officer)

Location: Coalville, Leicestershire
Job Type: Permanent
Hours: 34 Hours Per Week
Working Pattern: 4 Midweek Days Per Week, Afternoon / Evening Hours (9 Hour Shifts Including a 30-Minute Unpaid Break)
Salary: Starting from £13 per hour during the probationary period, rising to £14.50 afterwards. Performance throughout probation will be assessed against agreed KPI's, training progress, attendance and overall performance standards
Location: Office Based

About Global Telemetrics

Global Telemetrics is one of the UK's leading providers of vehicle tracking and stolen vehicle recovery solutions, operating trusted brands including SmarTrack and Autowatch UK.

Our technology helps protect thousands of vehicles across the UK, while our Operations Team works closely with customers, installers, engineers and police forces to provide outstanding support and assist with vehicle recovery when thefts occur.

Due to continued growth, we are looking for an Operations Coordinator to join our team in Coalville.

Why Join Global Telemetrics?

This is far more than a typical customer service role.

Every day brings a new challenge. You could be helping a customer resolve an issue with their tracking system, supporting an installer in the field, investigating an unusual vehicle alert, assisting with a theft case, or helping coordinate the recovery of a stolen vehicle.

You'll gain experience across customer service, operations, technical support, incident management and vehicle recovery, developing a broad range of valuable skills within a growing and innovative business.

Career Development & Progression

We believe in developing talent from within.

Many of our team members started in entry-level operational roles similar to this one and have gone on to build successful careers across the business. Several colleagues have progressed into:

Senior Operations roles
Team Leader and Management positions
Sales and Account Management roles
Technical and specialist positions
Other key departments across the organisation

We actively support employees who demonstrate commitment, initiative and a willingness to learn. As our business continues to grow, so do the opportunities available to our team.

This role can be the start of a long-term career, not just your next job.

About the Role

This is a varied and fast-paced role where no two days are the same.

Working within our Operations Team, you'll play a key role in supporting customers, monitoring vehicle tracking systems and ensuring incidents are managed effectively. You'll work closely with customers, installers, engineers, colleagues and external agencies to help resolve issues and deliver an excellent customer experience.

A typical day may involve responding to vehicle tracking alerts, speaking with customers by phone, assisting with theft and recovery cases, troubleshooting technical issues, supporting installers, managing support tickets, updating records and ensuring operational tasks are completed accurately.

Full training will be provided on our products, systems and processes, so previous experience within vehicle tracking or telematics is not required.

Key Responsibilities

Alert Monitoring & Incident Response

Monitor vehicle tracking alerts and assess potential security risks.
Contact customers to confirm the status and security of their vehicles.
Escalate suspected theft incidents in line with company procedures.
Support the coordination and administration of vehicle theft and recovery cases.
Liaise with police forces and other stakeholders when required.

Customer Support & Ticket Management

Handle customer enquiries professionally by phone and email.
Investigate and resolve issues raised through the company ticketing system.
Provide customers with advice, guidance and regular updates.
Ensure issues are resolved efficiently and customer expectations are met.
Maintain accurate records of customer interactions and actions taken.

Technical & Installer Support

Support installers and engineers with tracker commissioning and troubleshooting.
Assist with diagnosing and resolving issues remotely where possible.
Test devices and investigate reported tracking or connectivity issues.
Escalate complex technical issues to the appropriate teams when required.

Administration & Operational Support

Maintain accurate customer and vehicle records.
Ensure theft cases and operational activities are fully documented and up to date.
Respond to emails and internal enquiries in a timely manner.
Work collaboratively with other departments to ensure a high standard of service.
Support the day-to-day operation of a busy and dynamic Operations Team.

What We're Looking For

We're looking for someone who is organised, adaptable and enjoys working in a busy environment where priorities can change quickly.

The ideal candidate will be:

Confident and professional when communicating on the phone.
Calm and composed when working under pressure.
Highly organised with excellent attention to detail.
Able to manage multiple tasks and priorities effectively.
A proactive problem solver who enjoys investigating issues and finding solutions.
Customer-focused with a commitment to delivering excellent service.
Comfortable learning new systems, processes and technologies.
A positive team player who takes ownership of their work.

Skills & Experience

Previous experience in any of the following would be beneficial:

Customer service
Administration
Operations support
Helpdesk or ticket management
Technical support
Call handling environments

However, industry experience is not essential.

We are more interested in attitude, reliability, attention to detail, communication skills and a willingness to learn.

Full training will be provided.

Benefits

Competitive salary with progression opportunities.
34 hour working week
Four-Day Working Week
Overtime opportunities available.
Company pension.
On-site parking.
Company events.
Full training and ongoing support.
Genuine internal career progression opportunities.
Opportunity to join a growing and innovative technology business.

Apply Now

If you're confident, adaptable, enjoy problem-solving and thrive in a fast-paced environment where every day is different, we'd love to hear from you.

Join Global Telemetrics and become part of a team that helps protect vehicles, supports customers and plays an important role in recovering stolen assets worldwide

Privacy Notice

By applying for this role, you acknowledge that the personal data you provide will be processed by Global Telemetrics. For recruitment and selection purposes, we will collect your name, contact details, previous employment details and, where appropriate, relevant qualifications held. We will only retain your application data for as long as is necessary and in line with our retention policy.

For further details, please see our full privacy policy:

https://terms.globaltelemetrics.com/privacy-policy/

Pay: £13.00-£14.50 per hour

Work Location: In person

Quick apply

Refine Your Search

recovery specialist jobs in north west leicestershire, lec

Operations Coordinator - Vehicle Tracking & Recovery - 4-Day Week, Afternoon / Evenings

Operations Coordinator - Vehicle Tracking & Recovery - 4 Days On, 4 Days Off

Workshop Controller Assistant

Product Recovery Lead

Forensic Scientist - Search & Recovery (Coventry)

Insolvency and Recoveries Specialist

Non Medical Prescriber

IPS Employment Specialist

Rough Sleepers Recovery Worker

Legal Recoveries Specialist

Able Seafarer

Fitter

MRF Manager (Materials Recovery Facility)

Therapist (Substance Misuse - Drug/Alcohol)

Substance Misuse Practitioner

Trainee Reporting Forensic Scientist (Coventry)

Business Recovery & Restructuring Director/Partner

Accounts Receivable Specialist

Alcohol Recovery Worker

Support Worker - (Recovery) Bayberry

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