Head of operations Work, Jobs in Northallerton, Nyk (with Salaries)

Head of Operations
Warner Leisure Hotels —Nidd
- Up to £50,000 a year
- Full-time
- Management
- Hotel
Director of Quality, Compliance and Training (Care Homes)
Caring and Leading —Darlington
- Up to £70,000 a year
- Full-time
- Analysis skills
- Travel
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Head of People
Jacksons Commercial & Private Law LLP —Stockton-on-Tees
- Full-time
- Management
- Supervising experience
- Human resources
- Employee discount
- Life insurance
Quick apply
Customer Services Executive
Inspired Pet Nutrition —Thirsk
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- ERP systems
- Free parking
- Sick pay
Quick apply
1d
Head Chef / Kitchen Manager
Barkers —Northallerton
- Weekend availability
- Cooking
- Organisational skills
- Communication skills
Operations Manager
Danby Castle Barn - Gilchrist Collection —Whitby
- £32,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
Quick apply
ACCOUNT MANAGER
oleon —Northallerton
- Sales
- IT
Head Chef
The Fleece Hotel (North Yorkshire) —Richmond
- From £40,000 a year
- Full-time
- Hospitality
- Cooking
- Hotel
Quick apply
Employee Experience & Development Lead
GlaxoSmithKline —Barnard Castle
- Full-time
- Management
- Continuous improvement
- Leadership
2d
OPERATIONS MANAGER
Grantley Hall —Grantley
- Hotel
- Human resources
- Organisational skills
- Store discount
- Annual leave
Quick apply
Store Manager - Express
ASDA —Northallerton
- Weekend availability
- Leadership
- Employee assistance programme
- Employee discount
19h
Business Support Administrator
North Yorkshire Council —Northallerton
- £25,620 - £25,989 a year
- Microsoft Outlook
- IT
- Communication skills
- Employee discount
6d
Office Operations Manager
GSC GRAYS —Colburn
- Organisational skills
6d
Jewellery Repairer (Full Time)
Ramsdens Financial Ltd —Coulby Newham
- Up to £13.65 an hour
- Full-time
- Welding
- Communication skills
Quick apply
4d
Plant Service Manager in the Construction Industry
Teward Bros Limited —Staindrop
- From £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
OFFICE ADMINISTRATOR (PART-TIME)
B&S FORKLIFTS —Billingham
- Part-time
- Google Suite
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
20h
Maintenance Shift Leader
Magnet —Darlington
- £43,594.18 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
Site Facilities Operator
Stiller Warehousing & Distribution Ltd —Newton Aycliffe
- £13.18 an hour
- 8 hour shift
- Maintenance
- Forklift
- Programmable logic controllers
Quick apply
1d
Head Chef
The Harrogate Inn —Harrogate
- Full-time
- Hotel
- Kitchen experience
- Annual leave
- Employee assistance programme
Quick apply
Project Manager
Mammoet —Stockton-on-Tees
- Hybrid work
- Management
- English
- Project management
- Employee assistance programme
- Employee discount

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Head of Operations

Warner Leisure Hotels -
Nidd

Apply Now

Job details

Full-time
Up to £50,000 a year

Qualifications

Management

Full job description

Join our team at Nidd Hall, part of the Warner Hotels Group. This 199-bedroom historic hotel is set in 45 acres of gardens with a fishing lake and stunning Yorkshire countryside views.

Following an internal promotion, Warner Hotels are looking for a Head of Operations to lead all front and back-of-house functions at Nidd Hall. The Head of Operations is responsible for leading teams to deliver a seamless guest experiences across the Reception, Leisure, Spa, Housekeeping, Entertainment and Nights teams.

Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long-term growth.

As Head of Operations, you’ll play a crucial role in bringing that magic to life.

What will I be doing as Head of Operations?

Operational delivery: Oversee day-to-day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check-in, and service delivery across all touch-points.

Sales and commercial execution: Drive on-site sales performance across leisure, spa, and entertainment; implement hotel-specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue.

Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations.

Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions.

Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence.

Guest experience and complaint resolution: Monitor and enhance arrival, check-in, and post-stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty.

Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration.

People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention.

Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters.

You'll need to have:

Significant Managerial experience in Reception or Front Desk in a high occupancy hotel environment
Proven track record of managing large bedroom operations and supporting full site operational delivery.
Experience managing OTA relationships and distribution performance.
PPO experience desirable.

Looking to take the next step in your career?

At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured.

At Warner Hotels, we’re more than just a place to stay, we’re a place where guests come to make memories, discover new experiences, and feel truly cared for.

Ready to discover your glow?

Be part of something more than a hotel — where your personality shines and your ideas matter.

Inclusion Statement

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [email protected]

Please note: Unsolicited CV’s from agencies will not be considered

Apply Now

Refine Your Search

head of operations jobs in northallerton, nyk

Head of Operations

Director of Quality, Compliance and Training (Care Homes)

Head of People

Customer Services Executive

Head Chef / Kitchen Manager

Operations Manager

ACCOUNT MANAGER

Head Chef

Employee Experience & Development Lead

OPERATIONS MANAGER

Store Manager - Express

Business Support Administrator

Office Operations Manager

Jewellery Repairer (Full Time)

Plant Service Manager in the Construction Industry

OFFICE ADMINISTRATOR (PART-TIME)

Maintenance Shift Leader

Site Facilities Operator

Head Chef

Project Manager

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