Senior client manager Work, Jobs in Northampton, Nth (with Salaries)

Key Account Director
BidvestNoonan —New Duston
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Contracts
Quick apply
Sr Client Success Manager
WorkBuzz —Milton Keynes
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
Operations Manager
Impact Food Group —Northampton
- Full-time
- Management
- Travel
- Organisational skills
- Annual leave
Quick apply
Mobilisation Manager
Mitie —Northampton
- £42,000 - £45,000 a year
- Full-time
- Remote
- Travel
- Organisational skills
- Contracts
10d
Commercial Sales Development Manager
Bodypower Sports plc Fitness Superstore —Moulton
- Full-time
- Microsoft Powerpoint
- CRM software
- Analysis skills
- Free parking
- Employee discount
Quick apply
Senior Project Manager
GB Interior Systems Ltd —Towcester
- £50,000 - £60,000 a year
- Full-time
- Project management
- Organisational skills
- IT
- Free parking
Quick apply
10d
Operations Manager
Restaurant Associates —Croughton
- £60,000 a year
- Hospitality
- Management
- Leadership
- Free parking
- Employee discount
Senior Operational Key Account Manager
DSV —Raunds
- Full-time
- Microsoft Office
- Travel
- Business
- Annual leave
- Employee discount
Senior Account Manager
Air IT —Milton Keynes
- Full-time
- Hybrid work
- Azure
- Communication skills
- Employee assistance programme
- Employee discount
Project Manager
Structivus ltd —Northampton
- £50,000 - £75,000 a year
- Project management
- Construction experience
- In-person
Quick apply
2d
Senior Account Manager - Home Counties / London
Yell Ltd —Milton Keynes
- £40,000 - £45,000 a year
- Full-time
- Remote
- Employee assistance programme
- Life insurance
Quick apply
Centre Manager - Banbury Lodge
UK Addiction Treatment Centres —Banbury
- £45,000 - £50,000 a year
- Full-time
- Microsoft Outlook
- Management
- Microsoft Office
Quick apply
Senior Project Manager - Construction / Fit Out
7formation —Corby
- Full-time
- Project management
- No degree
- Contracts
Quick apply
Cluster Manager
Bleckmann Solutions UK Ltd —Corby
- £95,000 - £105,000 a year
- Full-time
Quick apply
Proposal and Engagement Manager
Initiate —Towcester
- Full-time
- Hybrid work
- Project management
- Communication skills
- Gym membership
- Life insurance
Quick apply
Deputy Manager – Domiciliary Care
Halo Domiciliary Care - Northampton —Northampton
- £30,000 - £38,000 a year
- Full-time
- Management
- Business development
- IT
- Health & wellbeing programme
- Sick pay
Quick apply
4d
Client Account Manager
Lorax Compliance Ltd —Rugby
- From £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Data analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
HSEQ Manager
Wilten Construction —Market Harborough
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Free parking
Quick apply
8d
Travel Manager
BSI —Milton Keynes
- £51,600 - £64,500 a year
- Full-time
- English
- Communication skills
- Negotiation
- Annual leave
- Bereavement leave
9d
Office Manager
Wireless Logic mdex GmbH —Milton Keynes
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
16h

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Key Account Director

BidvestNoonan -
New Duston

Quick apply

Job details

Permanent | Full-time
Up to £57,312.72 a year

Qualifications

Profit & loss
Bachelor's degree
Contracts
Leadership

Full job description

About The Role

Title: Shopping Centre Key Account Director - Security and Cleaning

Location: National Role (with travel)

Salary: Competitive + car allowance + bonus

Role Purpose

The Shopping Centre Key Account Director – Security & Cleaning is responsible for the strategic leadership, operational excellence, and commercial performance of all security and cleaning services delivered across a national portfolio of shopping centres.

The role ensures safe, secure, welcoming, and compliant environments for customers, retailers, landlords, and asset managers, while driving continuous improvement, contract performance, and value creation.

Strategic Leadership

Define and deliver a national strategy for security and cleaning services aligned with client, landlord, and asset management objectives.
Act as the senior subject-matter expert for retail security, customer safety, and cleaning excellence within shopping centre environments.
Lead nationwide initiatives covering innovation, technology adoption, sustainability, and service transformation.
Represent the organisation at senior level meetings, client forums, and industry bodies.

Operational Excellence

Oversee security (manned guarding, mobile patrols, control rooms, CCTV, incident management) and cleaning operations across multiple shopping centres.
Ensure consistent high service standards, customer experience, and brand alignment across all sites.
Establish and monitor KPIs, SLAs, and performance frameworks, driving accountability at regional and local levels.
Manage critical incidents, high-risk events, and business continuity planning.
Preparation and delivery of monthly and quarterly client review presentations.

Compliance & Risk Management

Ensure full compliance with UK legislation and industry standards, including:
- Health & Safety at Work Act
- BS 7499 (Security Guarding)
- SIA licensing and ACS standards
- COSHH and cleaning compliance
- Equality, Safeguarding, and Data Protection requirements
Lead risk assessments, audits, and governance reviews across the national estate.
Act as the escalation point for serious incidents, reputational risk, and client concerns.

Commercial & Financial Management

Hold full P&L responsibility for the national shopping centre portfolio.
Manage budgets, cost control, margin delivery, and value engineering.
Lead contract negotiations, mobilisations, retentions, and renewals.
Identify growth opportunities, added-value services, and innovation pathways.

Client & Stakeholder Engagement

Develop senior relationships with:
- Shopping centre owners and landlords
- Managing agents and asset managers
- Retail directors and centre management teams
Serve as the primary national escalation point for key clients.
Support bids, tenders, and proposals relating to shopping centre security and cleaning.

People Leadership

Lead, mentor, and develop a high-performing soft services team at each centre.
Drive engagement, diversity, wellbeing, and talent development across large frontline workforces.
Ensure robust succession planning and capability building.
Champion a culture of professionalism, accountability, and customer focus.

Essential Requirements

Proven senior leadership experience in multi-site security and/or cleaning operations, ideally within:
Real estate
Shopping centres
Strong understanding of UK security and cleaning regulations, standards, and best practice.
Demonstrable experience managing large-scale P&L and complex contracts.
Ability to operate credibly at client, and executive level.
Excellent people leadership skills across geographically dispersed teams.
Commercially astute, data-driven, and outcome focused.
Willingness to travel extensively across the UK.

About Us

‘For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’

Quick apply

Refine Your Search

senior client manager jobs in northampton, nth

Key Account Director

Sr Client Success Manager

Operations Manager

Mobilisation Manager

Commercial Sales Development Manager

Senior Project Manager

Operations Manager

Senior Operational Key Account Manager

Senior Account Manager

Project Manager

Senior Account Manager - Home Counties / London

Centre Manager - Banbury Lodge

Senior Project Manager - Construction / Fit Out

Cluster Manager

Proposal and Engagement Manager

Deputy Manager – Domiciliary Care

Client Account Manager

HSEQ Manager

Travel Manager

Office Manager

I want to receive the latest job alerts for senior client manager in northampton, nth

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