The waste and linen services manager is responsible for delivery of high quality, safe, efficient and waste management and linen/laundry provision to patients, staff and visitors across the organisation.
They will provide professional specialist management support on a day-to-day basis for the waste collection operatives and linen room assistants. You will work alongside the facilities management team, to ensure services are undertaken, safely and in line with the trusts waste management and Laundry polices, that promotes the provision of safe quality care.
Undertake regular waste and linen room management audits, identifying non-compliance with legislation, Trust policy and best practice.
Work closely with Trust managers to monitor and control all waste streams, ensuring strict compliance.
The post holder is a key member of the Facilities Management Team, and, at the discretion of the Senior Facilities Manager, they will be required to undertake projects and weekend and out-of-hour work together with other duties in addition to key responsibilities of the role.
The Post holder will support the deputy facilities manager and provide operational oversite of waste and linen services practices and performance. To work as part of the Facilities team in delivering a high quality, responsive and effective waste collection and laundry service. In line with the Trust’s waste and laundry management strategic direction.
To effectively manage waste and laundry services collections with trust nominated contract providers.
Responsible for the management, monitoring and control of waste throughout the Trust, provide assurance to the Facilities Manager the Trust is fully compliant against the HTM 07/01 Safe Management of Healthcare Waste’ and other waste legislative requirements. Including Recycling, WEEE (Waste Electronic Electrical Equipment), Hazardous, Confidential and Domestic waste.
Introduce and monitor key requirements in line with the recently revised published National clinical waste strategy 2023. Monitor waste segregation target of 20:20:60 (for HTI, AT and OW respectively)
Provide assurance to the head of facilities that the Trust is fully compliant against the HTM 01-04: Decontamination of linen for health and social care, NHS national cleaning guidance, PLACE, Matrons Charter, and CQC outcome.
The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.
Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.
The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.
We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered.
The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.
If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.
key internal relationships
Facilities Manager
Deputy Facilities Manager
Facilities Officer
Heads of Departments
Ward & Departmental Managers
Health & Safety Manager
Infection Prevention & Control Team
Facilities Coordinators
Estates Team
Waste Collection Porters
Linen Room Assistants
External Key Relationships
External Contractors
External Agencies
- To manage all areas of the Waste and linen room services on a daily basis demonstrating safe high levels of care whilst effectively using resources.
- To liaise with Management on service provision and respond to any additional requests that are inside or outside the normal working routine.
- To be point of contact for resolution of operational issues relating to Waste and Linen room services.
- To attend mandatory training and any other training course deemed necessary to carry out the role.
- Ensure the Trust remains compliant with statutory commitments and current legislation for Waste. Appraise new legislation and advise Senior Management accordingly, to ensure the Trust meets its obligations at an acceptable level of risk.
- Develop and implement waste control measures and schemes to ensure targets set by the NHS Executive & Audit Commission are met; environmental pollution reduced; legislation complied with, and the service operates effectively and efficiently.
- To receive, plan and action ad hoc waste and decommissioned furniture requests, ensuring tasks are coordinated in an efficient, timely and cost-effective manner. Including office relocation within the Trusts main premises. Ensuring that all fire exists are clear of obstruction. (working closely with the portering coordinator).
- Ensure linen and laundry services are coordinated in an efficient, timely and cost-effective manner. Monitoring daily stock issues and ordering systems are in place to suite the needs of the service.
- Work independently and as part of a team, seeking clarification from management only when necessary.
- To observe Trusts policies and those policies directly overseen by facilities for example: Waste management & the linen and infected laundry polices.
- To report on and escalate any potential risks, issues and incidents that cannot be resolved on a day-to-day basis to the deputy facilities manager and suggest possible solutions.
- Work closely with management colleagues to drive efficiencies across your area of responsibility, prompting a culture of continuous improvement.
- Oversee and track financial control expenditure through effective financial management. Authorised financial signatory responsibilities in line with local purchasing ledger (Integra).
Review and implement recommendations from external statutory and professional inspections e.g. Health and Safety Executive, CQC, EA, and clinical waste pre acceptance external auditor. Action recommendations within a timely manner.
To assist the deputy facilities manager’s in carrying out risk assessments, requiring analysis of a range of facts and situations, the overall requirement will be the safety of staff, patients and visitors affected by facilities’ staff in the performance of their duties.
Monitor clean laundry deliveries ,address issues , and create remedial action plans when required.
Assist with the collection of data to enable annual statutory submissions, ERIC,PAM & PLACE returns and any other reports and returns as required
To effectively plan waste collection porters and linen room team rotas, in conjunction with the waste manager to ensure an adequate number of staff are available to enable responsive service delivery. (healthroster), which requires moderate levels concentration required.
