Housing officer Work, Jobs in Northfield, Wmd (with Salaries)

Part Time - Housing Officer
Livingwell supportive services Limited —Birmingham
- £25,350 a year
- Part-time
- Microsoft Office
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
Referral and Outreach Officer
Aspect Housing Ltd —Birmingham
- £13.21 an hour
- Weekend availability
- Sales
- Business development
- Driving
- Referral programme
Quick apply
Housing Officer
GreenSquareAccord —Birmingham
- £33,400 a year
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Housing Officer
Nexus Housing Ltd —Birmingham
- £24,420.00 - £42,839.78 a year
- Full-time
- Customer service
- Administrative experience
- In-person
Quick apply
3d
Contracts Officer
Sanctuary Care —Worcester
- £33,397.00 - £35,144.20 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Probation Service Officer - Birmingham
HM Prison & Probation Service —Birmingham
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Supported Housing Officer
LIFELINE LIVING —Birmingham
- From £12.71 an hour
- Part-time
- Administrative experience
- Data entry
- Organisational skills
Quick apply
4d
Customer Liaison Officer
Mears Group —Evesham
- Up to £30,000 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee discount
Housing Support Officer
Pegasus Supported Housing Ltd —Birmingham
- £13 an hour
- Part-time
- Travel
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
Quick apply
8d
Progression Officer
YMCA Heart of England —Birmingham
- £29,211 a year
- Full-time
- Preschool
- Communication skills
Quick apply
Administration Officer
Expectations UK —Birmingham
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Finance Team Leader
BCOP —Birmingham
- £35,000 - £38,000 a year
- Full-time
- Management
- Microsoft Office
- Presentation skills
- Free parking
- Flexitime
Quick apply
2d
Lettings Officer
Platform Housing —Birmingham
- Up to £31,905 a year
- Remote
- Customer service
- Annual leave
- Employee assistance programme
12d
Housing Support Officer
Second City Housing Ltd —Birmingham
- From £24,784.50 a year
- Full-time
- In-person
- Negotiation
- Referral programme
Quick apply
5d
Community Housing Officer
Walsall Housing Group —Walsall
- £36,793 - £39,539 a year
- Full-time
- IT
- Annual leave
5d
Human Intelligence (HUMINT) Bureau Officer
National Crime Agency —Birmingham
- £36,057 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Presentation skills
- Annual leave
12d
Tenancy Sustainment Officer - Income
Tamworth Borough Council —Tamworth
- £31,022 - £33,699 a year
- Call to connect
- Remote
- Microsoft Powerpoint
- English
- Organisational skills
13d
Nat Compliance Administration Officer
Sanctuary Group —Worcester
- £25,848 - £27,209 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
13d
Office Administrator
Expectations UK —Birmingham
- £25,000 - £26,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
Quick apply
Customer Relations Manager
Black Country Housing Group —Tividale
- £39,822.59 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
13d

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Part Time - Housing Officer

Livingwell supportive services Limited
Birmingham

Quick apply

Job details

Part-time
£25,350 a year

Benefits

Free parking
Company events
Sick pay
On-site parking

Qualifications

Benefits administration
GCSE
Yardi
Microsoft Office
Communication skills
Negotiation

Full job description

Part-Time Housing Officer

Location: [Birmingham, Selly Oak]
Hours: Part-Time (15 hours per week)
Salary: [£25,350 annual pro rated to 15 hours pw]
Potential for increased hours (30–37.5 per week) from August–September

We are looking for a proactive and organised Housing Officer to join our friendly team supporting residents within our accommodation services.

This role is ideal for someone with experience in housing, supported accommodation, benefits administration, or tenancy management who enjoys solving problems, building positive relationships, and ensuring that accommodation services run smoothly.

About the Role

A key focus of this position is managing housing benefit and Universal Credit-related matters. You will be responsible for liaising with local authorities, supporting residents with benefit claims, resolving payment issues, and ensuring rental income is maximised through effective case management.

You will also help maintain high accommodation standards, support residents to sustain their tenancies, and ensure accurate records are maintained across our housing management systems.

Our residents are generally low support needs, meaning this role is less focused on intensive support work and more focused on housing management, benefits administration, and ensuring services operate efficiently.

Key Responsibilities

Manage housing benefit and Universal Credit cases from application through to payment.
Liaise confidently with Birmingham City Council and other relevant agencies to resolve benefit issues, payment delays, suspensions, and refusals.
Investigate and challenge benefit decisions where evidence demonstrates eligibility.
Monitor rent accounts and follow up outstanding payments.
Maintain accurate and up-to-date records, case notes, and tenancy documentation.
Conduct regular property visits and accommodation inspections to ensure standards are maintained.
Support residents with housing-related matters and tenancy sustainment.
Build positive relationships with residents, local authority officers, and partner agencies.
Ensure compliance with housing standards, health and safety requirements, and organisational procedures.
Assist with occupancy management, move-ins, move-outs, and property administration.

About You

We are particularly interested in candidates who have strong experience and knowledge of:

Universal Credit and Housing Benefit administration.
Working with local authority benefits teams and resolving complex payment issues.
Tenancy management, housing administration, or supported accommodation services.
Rent collection and income management.
Record keeping and maintaining accurate housing documentation.

You will also:

Be highly organised and persistent when resolving issues.
Have excellent communication and negotiation skills.
Be confident challenging decisions professionally and advocating on behalf of residents.
Be comfortable using housing management systems and Microsoft Office applications.
Have strong attention to detail and a diligent approach to paperwork.
Be professional, approachable, and able to build positive relationships with residents and stakeholders.
Have a good understanding of accommodation standards and housing compliance requirements.

What We Offer

Flexible part-time working arrangements - spread over 3 days per week.
Opportunity for increased hours during August and September, with potential for 30–37.5 hours per week.
Supportive and friendly working environment.
Opportunity to make a real difference within a housing and accommodation service.
Ongoing training and professional development.

If you have a strong understanding of benefits administration, enjoy problem-solving, and want to join a service where your expertise can have an immediate impact, we would love to hear from you.

Pay: £25,350.00 per year

Benefits:

Company events
Free parking
On-site parking
Sick pay

Experience:

Benefits administration: 1 year (required)

Language:

Second Language (preferred)

Work Location: In person

Quick apply

Refine Your Search

housing officer jobs in northfield, wmd

Part Time - Housing Officer

Referral and Outreach Officer

Housing Officer

Housing Officer

Contracts Officer

Probation Service Officer - Birmingham

Supported Housing Officer

Customer Liaison Officer

Housing Support Officer

Progression Officer

Administration Officer

Finance Team Leader

Lettings Officer

Housing Support Officer

Community Housing Officer

Human Intelligence (HUMINT) Bureau Officer

Tenancy Sustainment Officer - Income

Nat Compliance Administration Officer

Office Administrator

Customer Relations Manager

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