Service associate Work, Jobs in Norwich, Eng (with Salaries)

Operations Manager
Stephen Green and Associates —Attleborough
- From £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
Quick apply
12d
Retail Sales Advisor - Norwich 24hrs Part Time
Oak Furnitureland —Norwich
- £23,000 - £26,000 a year
- Part-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Associate Dentist
Together Dental —Norwich
- £17 an hour
- Full-time
Senior Associate Management Support Administrator
Norfolk and Suffolk NHS Foundation Trust —Hellesdon
- £28,392 - £31,157 a year
- Part-time
1d
Accounts and Office Administrator
Stephen Green and Associates —Attleborough
- From £24,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Annual leave
Quick apply
5d
Ecologist
Norfolk County Council —Norwich
- £32,061 - £33,699 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Employee discount
- Gym membership
Specialist Mental Health Law Practitioner
Norfolk and Suffolk NHS Foundation Trust —Norwich
- £49,387 - £56,515 a year
- Full-time
- Annual leave
- Employee discount
4d
MULTIFUNCTIONAL SALES ASSOCIATE (12 Hours Fix-Term, Chantry Place SC)
Mango —Norwich
- 12 hour shift
- Sales
- Employee assistance programme
- Employee discount
13d
Care Assistant (Day)
Maria Mallaband Care Group —Norwich
- £12.81 - £13.11 an hour
- Full-time
- Care plans
- Communication skills
- Employee assistance programme
- Flexible schedule
4d
Associate Town Planner
Vivid Infrastructure UK Limited —Norwich
- £35,000 - £50,000 a year
- Full-time
- CRM software
- Master's degree
- Project management
Quick apply
4d
SME Employee Benefits Consultant
PIB Group Services Ltd. —Norwich
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Finance Associate/Accounts Analyst
Marsh —Norwich
- Full-time
- Hybrid work
- Microsoft Excel
- Accounting
- Organisational skills
VacancyTitle: Associate Dentist
Together Dental —Norwich
- £17 an hour
- Full-time
Delivery Associate / 136 - The Bell Hotel, Norwich
J D Wetherspoon plc —Norwich
- £12.91 an hour
- Part-time
- Hotel
- Annual leave
- Employee discount
4d
Assistant Heritage Officer or Heritage Officer
East Suffolk Council —Lowestoft
- £31,537 - £42,839 a year
- Full-time
- Resort
- Employee discount
Accounts Associate
Scrutton Bland —Norwich
- Hybrid work
- Microsoft Office
- Accounting
- Referral programme
Quick apply
Community Matron - Early Intervention in Psychosis
Norfolk and Suffolk NHS Foundation Trust —Norwich
- £57,528 - £64,750 a year
- Full-time
- Annual leave
- Employee discount
8d
Insolvency Associate
Howes Percival —Norwich
- Hybrid work
- Employee discount
Pest Technician - Norwich
Ecolab Inc. —Norwich
- Up to £27,270 a year
- Overtime
- Communication skills
Clinical Lead Associate Dentist
UEA —Norwich
- £16 - £17 an hour
- Part-time
- Anatomy knowledge
- Administrative experience
- University
Quick apply
4d

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Operations Manager

Stephen Green and Associates
Attleborough

Quick apply

Job details

Full-time
From £40,000 a year
12 days ago

Benefits

Free parking
Annual leave
Company pension
Private medical insurance
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Customer service
English
Microsoft Office
Leadership
Communication skills
Time management

Full job description

Job Description - Operations Manager

An exciting opportunity has arisen for an Operations Manager to join our friendly and committed company where our staff feel supported, respected and appreciated.

You will be joining the team at a time of growth, allowing you to build networks and support your career progression and personal development.

SGA provides advice in a niche area of health and safety. We are an HSE approved Radiation Protection Adviser Body and provide full UK coverage delivering expert advice and training to a wide variety of clients within the small user sector (dental, veterinary, food, security, transport, non-destructive testing, private medical, pharmaceutical industry and universities). Our technical team includes provision for RPA, RWA, MPE and LPA advice that delivers advice to ensure safe working practices and legislative / regulatory compliance, are technical team are supported by our centrally based admin team.

We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include:

· generous pension contribution and annual leave

· *death in service

· *private health care,

· Free onsite parking

*subject to passing probation.

Job Title - Operations Manager

Permanent position. - Full Time: Monday to Friday, 9am-5pm (40 hours per week)

Based at our office in Attleborough, Norfolk

Salary: from £40,000 dependent on experience

As the Operations Manager you are responsible for actively managing the day-to-day running and operational procedures/performance of the business, including continuous monitoring of current processes to check effectiveness and where necessary developing procedures to improve operational efficiencies. Seeking to continually improve client satisfaction, maximise financial performance and ensure that all decisions and work is carried out in a safe, timely and satisfactory manner. Display leadership to provide services that are above and beyond for customer satisfaction and retention acting as the “service champion” for the operational staff and creates a positive atmosphere for client relations

As the Operations Manager, you will report directly to the board and be a key member of team. With responsibility for all areas of operations

Key Responsibilities

· Be the first point of contact with regards to operational matters for all client cohorts.

· Communicate a clear and consistent message regarding the company goals to produce desired results

· Identify areas of cost and process inefficiencies and driving through the change necessary to ensure that these are eliminated by working with the team.

· Driving and supporting continuous improvement methods throughout the business

· Building relationships at all levels with customers as well as internally within the company.

· Keeps the team focused on the critical components of operations to drive customer satisfaction and the desired financial results

· Manage day to day operations, ensuring that the quality and standards meet the expectations of the customers. Leading the operations team to plan, co-ordinate and manage works received for the entire client process from taking the initial phone call to job completion.

o Enquiries for both Radiation Protection Advice (RPA) Services, Inspection of Plans, Training and Personal Dosimetry

o Preparation of client documentation including proposals and letters of appointment

o Update of client databases and customer audit sheets

o Planning and co-ordinating visits for the team of Radiation Protection Advisers (RPAs) to ensure all works are completed safely and efficiently within the required timescales. This will also include booking hotels and flights where necessary

o Preparation of visit documentation

o Preparation of draft reports, Radiation Protection Files, Risk Assessments and Local Rules

o Sending out reports, certificate, invoice, additional documentation

o Date update on CRM

o Managing follow up tasks as required

o Resolving customer queries or complaints efficiently and providing the appropriate solutions.

· Meet and exceed new business and KPI targets to ensure desirable revenue generation and behaviours that are consistent with a sustainable business

· Preparation of :

o monthly statistics for Board

· Provide input on operational performance and strategy for annual strategy deck

· In conjunction with the Financial Controller set competitive pricing structures across all client cohorts

· Managing operations staff training to ensure compliance with statutory policies, standards, and Standard Operating Procedures. Improves service by communicating and assisting individuals to understand client needs, providing guidance, feedback and individual coaching when needed.

· Conducting regular one to ones with Operations team and assisting in one to ones with Technical Team.

· Attendance at client meetings as required

· Presence on trade stands at sector shows or conference as required

Key Skills for the Role:

· Exceptional customer service focus.

· Positive attitude that focuses on solutions.

· Experience of leading a team.

· Ability to schedule tasks to maximise productivity.

· Excellent time management and prioritisation skills.

· Strong communication and interpersonal skills (written and oral).

· The ability to maintain accurate electronic and paper-based data recording systems

· High level of Microsoft office competency with both Word and Excel

Contact

Karen Bird

COO SGA

[email protected]

Pay: From £40,000.00 per year

Benefits:

Company pension
On-site parking
Private medical insurance

Ability to commute/relocate:

Attleborough NR17 1ZA: reliably commute or plan to relocate before starting work (required)

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

service associate jobs in norwich, eng

Operations Manager

Retail Sales Advisor - Norwich 24hrs Part Time

Associate Dentist

Senior Associate Management Support Administrator

Accounts and Office Administrator

Ecologist

Specialist Mental Health Law Practitioner

MULTIFUNCTIONAL SALES ASSOCIATE (12 Hours Fix-Term, Chantry Place SC)

Care Assistant (Day)

Associate Town Planner

SME Employee Benefits Consultant

Finance Associate/Accounts Analyst

VacancyTitle: Associate Dentist

Delivery Associate / 136 - The Bell Hotel, Norwich

Assistant Heritage Officer or Heritage Officer

Accounts Associate

Community Matron - Early Intervention in Psychosis

Insolvency Associate

Pest Technician - Norwich

Clinical Lead Associate Dentist

I want to receive the latest job alerts for service associate in norwich, eng

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