Customer specialist Work, Jobs in Norwich, Nfk (with Salaries)

Customer Relations Specialist
Zest Car Rental —Dereham
- £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
10d
Operational Support Officer
HM Courts & Tribunal Service —Norwich
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
8d
Constituency Assistant – Diary and Casework Support
Office of Steff Aquarone MP —North Walsham
- £26,039 a year
- Full-time
- In-person
Quick apply
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Norwich
- Temporary
Sales Assistant
Jollyes Pets —Norwich
- £8.43 - £12.71 an hour
- Part-time
- Customer service
Quick apply
7d
Warehouse Operative (Monday to Friday)
CCF —Norwich
- Full-time
- Customer service
14d
Service Planner
Stuart Power Ltd —Shropham
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
- Annual leave
Quick apply
Warehouse Operative - Evenings
Evri —Norwich
- £12.71 an hour
- Part-time
- Annual leave
Mobile Phone Repair Technician & Customer Service Advisor
MOBILE SOLUTIONS —Norwich
- £27,000 - £30,000 a year
- 8 hour shift
- Software troubleshooting
- Computer literacy
- Computer skills
- Employee discount
Quick apply
Jewellery Sales & Customer Experience Specialist
Aleks Jewellers —Norwich
- From £27,000 a year
- Full-time
- English
- In-person
- Store discount
- Employee discount
Quick apply
7h
Motor Claims Training and Audit Specialist
Acclaim UK —Norwich
- From £25,500 a year
- Full-time
- Microsoft Word
- Maths
- Continuous improvement
Quick apply
3d
Business Administrator - Mayflower Court
Norse Group LTD —Norwich
- £28,704.72 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Paid training
- Referral programme
Warehouse Operative - Nights
Evri —Norwich
- £12.71 an hour
- Full-time
- Annual leave
Cheese Counter Team Member
Jarrolds —Norwich
- £12.71 an hour
- Part-time
- Serving
- Bar
- Customer service
- Free parking
- Employee discount
Quick apply
2d
Retail Customer Service
Entain —Norwich
- £13 an hour
- Overtime
- Cash handling
7d
Business Development Coordinator
Moore Networking Ltd —Norwich
- £29,000 a year
- Full-time
- CRM software
- Computer literacy
- Research
Quick apply
Office Cleaner
Spire Cleaning Services Ltd —Costessey
- £12.71 an hour
- Part-time
- English
- In-person
- Communication skills
Quick apply
4d
Money Adviser
Norwich City Council —Norwich
- £36,363 - £39,152 a year
- Hybrid work
- Communication skills
- Annual leave
6d
DNA Analyst
Key Forensic Services —Wymondham
- Laboratory experience
- Computer skills
- Employee assistance programme
Quick apply
Hire and Sales Coordinator
GAP Group —Norwich
- Full-time
- Sales
- Organisational skills
- Communication skills

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customer specialist jobs near norwich, nfk

Customer Relations Specialist

Zest Car Rental
Dereham

Quick apply

Job details

Full-time
£29,000 a year
10 days ago

Qualifications

Microsoft Word
Microsoft Outlook
Computer literacy
Writing skills
GCSE
Case note recording
Case record updates
Complaint handling
Conflict management
Computer skills
Customer interaction
Communication skills

Full job description

Zest Car Rental is looking for a Customer Relations Specialist to manage post-rental complaints and customer escalations. You'll investigate issues, liaise with customers and rental partners, and deliver fair, balanced resolutions while providing outstanding customer service.

Key Responsibilities

Investigate and resolve customer complaints and escalations
Communicate professionally by phone and email
Gather information and assess cases to reach fair outcomes
Liaise with customers and car rental partners to resolve disputes
Maintain accurate case records and documentation

About You

Experience in customer complaints, escalations, or customer service
Excellent written and verbal communication skills
Strong problem-solving and decision-making abilities
Calm, empathetic, and professional when handling difficult situations
Well organised with excellent attention to detail
Confident using computers and online systems

Desirable

Complaints handling or dispute resolution experience

What We Offer

Salary: £29,000 per year
33 days holiday (including Bank Holidays)
Supportive team environment
Opportunity to make a real difference to the customer experience

Hours: 40 hours per week Mon-Fri: 8am-5pm

If you're a confident communicator with a passion for resolving issues and delivering great customer experiences, we'd love to hear from you. Apply today and become part of the Zest Car Rental team.

Job Type: Full-time

Pay: £29,000.00 per year

Application question(s):

Live in or within 20 miles of Dereham Norfolk

Education:

GCSE or equivalent (required)

Experience:

Complaint handling: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer specialist jobs in norwich, nfk

Customer Relations Specialist

Operational Support Officer

Constituency Assistant – Diary and Casework Support

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Sales Assistant

Warehouse Operative (Monday to Friday)

Service Planner

Warehouse Operative - Evenings

Mobile Phone Repair Technician & Customer Service Advisor

Jewellery Sales & Customer Experience Specialist

Motor Claims Training and Audit Specialist

Business Administrator - Mayflower Court

Warehouse Operative - Nights

Cheese Counter Team Member

Retail Customer Service

Business Development Coordinator

Office Cleaner

Money Adviser

DNA Analyst

Hire and Sales Coordinator

I want to receive the latest job alerts for customer specialist in norwich, nfk

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