Senior business Work, Jobs in Nottingham (with Salaries)

SME CVM Manager
eonnext —Nottingham
- Full-time
- Analysis skills
- Leadership
- Annual leave
2d
Product Specialist (Life-Science)
Advanced Molecular Diagnostics Ltd —Nottingham
- £25,500 - £29,500 a year
- Part-time
- Software troubleshooting
- Customer service
- Bachelor's degree
Quick apply
12d
Operations Manager
Joseph Ash —Chesterfield
- £60,000 - £65,000 a year
- Management
- Microsoft Office
- Analysis skills
- Employee assistance programme
Quick apply
Household Manager & Personal Assistant
Derma Direct —Attenborough
- £35,000 - £45,000 a year
- Full-time
- Cooking
- Hotel
- Administrative experience
Quick apply
13d
Business Development Manager (Creative Agency)
Sims Creative —Loughborough
- £40,000 - £50,000 a year
- Part-time
- Hybrid work
- CRM software
- Business development
- Marketing
- Free parking
- Flexitime
Quick apply
Planner
JRL Group —Nottingham
- Full-time
- Microsoft Office
- Communication skills
Quick apply
9d
Business Analyst Manager
Metropolitan Thames Valley —Beeston
- £57,526 - £64,749 a year
- Full-time
- Team management
- Communication skills
Quick apply
3d
Assistant Manager
Nottingham Castle RP —Nottingham
- £31,449.00 - £35,306.88 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
10d
Account Executive
Ideagen —Ruddington
- Remote
- Sales
Senior PMO Manager
Synapri —Nottingham
- £80,000 - £90,000 a year
- Hybrid work
- Team management
QA Insights Specialist - Principal Coordinator
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Organisational skills
Care Coordinator
Avanti Homecare —Ilkeston
- £28,700 - £30,250 a year
- Weekend availability
- Microsoft Office
- Travel
- IT
Quick apply
Senior Pricing & Costing Analyst
Yü Group —Nottingham
- £40,000 - £50,000 a year
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
AI Adoption Manager
Ideagen —Ruddington
- AI
- Communication skills
Senior Client Manager
Alexander Accountancy —Burton-On-Trent
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Business development
- Accounting
- Mentoring
- Free parking
- Work from home
Quick apply
4d
Junior HR Business Partner
Metropolitan Gaming —Nottingham
- Full-time
- Management
- Microsoft Office
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
10d
Head of Marketing
200 Degrees —Nottingham
- Full-time
- Hybrid work
- Employee discount
1d
Management Accountant
Gamtol Ltd —Gaddesby
- £45,000 - £50,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Salesforce
- Sick pay
Quick apply
12d
Sourcing and Compliance Manager
Mi Hub Ltd —Derby
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
11d
SENIOR COMMERCIAL PROPERTY MANAGER
Chartwell Properties —Nottingham
- £45,000 - £60,000 a year
- Full-time
- Microsoft Excel
- Contracts
- IT
- Free parking
- Employee discount
Quick apply
7d

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SME CVM Manager

eonnext -
Nottingham

Apply Now

Job details

Full-time
2 days ago

Benefits

Annual leave
Company pension

Qualifications

.NET
Analysis skills
B2B sales
Leadership

Full job description

The SME CVM Manager will own and drive the end to end customer lifetime and value strategy for SME. They ensure customers are engaged, valued, and retained in a highly competitive UK energy market. The CVM Manager is responsible for driving and maximising customer lifetime value by managing end to end customer lifecycle - from onboarding through growth, retention and winback. This role will act as the business’s retention champion, working cross-functionally to deliver a measurable impact on churn, NPS, and customer profitability. This role will oversee the performance across all SME acquisition and retention channels,including TPI/Brokers, telesales, e-commerce, renewals, and business moves.

Key Responsibilities

Strategy & Planning

Execute the SME sales and retention strategy across acquisition and lifecycle management. Including campaign management, strategic reviews, segmentation.
Manage the KPIs/performance reporting and insight for sales volumes, retention outcomes, switches, losses, on supply and portfolio profitability.
Owning the performance deep dives to highlight risks and opportunities to customer numbers and/or gross margin.
Balance growth objectives with customer experience.

Channel & Retention Oversight

Oversee performance and outlining the overall story across TPI/Broker, telesales, and e-commerce acquisition channels.
Own renewals and business move strategies for SME customers.
Channel owner for SME Online renewals and switches.
Oversee gross margin performance of sales and renewals across all channels, understanding the drivers of gross margin and ensuring risks are highlighted and managed with commercial teams.

Stakeholder Influence

Partner with CRM, E-Commerce Tech & Data, Digital, Operations, Credit, and Finance to deliver SME growth plans.
Working closely with data and tech to outline requirements and drive these forward to support automation of key items in SME.
Represent SME sales and retention performance to senior stakeholders weekly.
Influence proposition, pricing, and product development to support SME segment needs.
Line manager to CVM Analyst and CVM Lead, being the point of escalation and prioritisation.

Key Skills & Experience

Significant experience in SME/B2B sales and retention, ideally in energy, telco, or financial services.
Track record in delivering sales growth through brokers, telesales, and digital channels.
Strong understanding of SME retention drivers and lifecycle management.
Excellent leadership and stakeholder management skills.
Commercially focused with strong analytical ability.

Measures of Success

Growth in SME customer volumes and market share.
Churn Reduction
Improved renewal conversion and business move retention.
Increased SME customer lifetime value and profitability.
Growth through upsell & cross sell
Growth in overall customer lifetime value (CLV).
Net promoter Score (NPS) a customer happiness score
Increased win back rates and recovery of lost customers.
Oversees CPA guardrails & mechanisms
Compliance adherence across all activities.

Here’s what else you need to know

Role may close earlier due to high applications.
12 Month Fixed Term Contract
Competitive salary
Location – London or Nottingham with travel to our other sites when required.
Excellent parental leave allowance.
Award-Winning Workplace - We’re proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16–34-year-olds
Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities and access to 20 flexible benefits with tax/NI savings
Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We’re open to discussing how flexibility can work for you
Inclusive & Diverse - We’re the only energy company in the Inclusive Top 50 UK Employers. We’re also proud winners of Best Employer for Women and Human Company of the Year—recognising our inclusive, people-first culture
Support at Every Stage of Life - We’re Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone
Accessible & Supportive - Do you consider yourself as having a disability? As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria for the role and will make any adjustments needed during the process
Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we’ll support your growth every step of the way
For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider
Any questions on the role - please reach out to [email protected]
At E.ON Next, our customers are our number 1 priority! All Nexties - including our executive team - regularly directly support customers so we stay close to their needs and make better decisions that deliver the best experience

Apply Now

Refine Your Search

senior business jobs in nottingham

SME CVM Manager

Product Specialist (Life-Science)

Operations Manager

Household Manager & Personal Assistant

Business Development Manager (Creative Agency)

Planner

Business Analyst Manager

Assistant Manager

Account Executive

Senior PMO Manager

QA Insights Specialist - Principal Coordinator

Care Coordinator

Senior Pricing & Costing Analyst

AI Adoption Manager

Senior Client Manager

Junior HR Business Partner

Head of Marketing

Management Accountant

Sourcing and Compliance Manager

SENIOR COMMERCIAL PROPERTY MANAGER

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