Receptionist Work, Jobs in Nuneaton, War (with Salaries)

Customer Service Advisor (Bodyshop)
Gemini Accident Repair Centres —Nuneaton
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
- Employee discount
Quick apply
5h
Family Health Receptionist
George Eliot Hospital NHS Trust —Nuneaton
- £25,272 a year
- Full-time
- Annual leave
17h
ED Receptionist
George Eliot Hospital NHS Trust —Nuneaton
- £25,272 a year
- Part-time
- Annual leave
7d
Receptionist
Valor Hospitality —Coventry
- £12.71 an hour
- Full-time
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
Showroom Receptionist
Elevata —Hinckley
- £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Accounting
- Employee discount
Quick apply
1d
Receptionist
David Lloyd Clubs —Lichfield
- £13 an hour
- Communication skills
- Employee discount
3d
Hotel Receptionist
Sketchley Grange Hotel and Spa —Hinckley
- £10.85 - £12.71 an hour
- Weekend availability
- Bilingual
- Hospitality
- English
Quick apply
Medical Receptionist/Administrator 16 hours per week Monday 8-1, Thursday 1-6.30pm, Friday 1-6.30pm
MANOR COURT SURGERY —Nuneaton
- From £12.60 an hour
- Part-time
- Administrative experience
- In-person
- Communication skills
Quick apply
9d
Receptionist
Dordon & Polesworth Group Practice —Tamworth
- From £12.21 an hour
- Part-time
- Google Suite
- Customer service
- Administrative experience
Quick apply
2d
Receptionist
Hamberley Care Homes —Birmingham
- £12.72 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
6d
Cash Desk Volunteer (Home and Fashion Superstore)
British Heart Foundation —Nuneaton
- Employee discount
Cash Desk Volunteer
British Heart Foundation —Nuneaton
- Employee discount
Receptionist (Part-time)
The Jacobean Hotel —Coventry
- From £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
1d
Part-Time Receptionist (Coleshill)
Lanesborough House Care Centre —Birmingham
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Driving
- Free parking
Quick apply
Receptionist
Extra Care —Coventry
- £13.45 an hour
- Part-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
7d
Reception Staff
The Baraset Barn —Stratford-upon-Avon
- £12.71 - £13.45 an hour
- Full-time
- Hotel
- Employee discount
9d
Teaching Assistant - Reception Based - Joseph Cash Primary School
Coventry City Council —Coventry
- £25,185 - £26,403 a year
- Full-time
- School
14d
Business Administration Apprentice
Sulzer —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Receptionist
David Lloyd Clubs Ltd —Lichfield
- £13 an hour
- Communication skills
- Employee discount
3d
Bereavement Services Funeral Coordinator
Coventry City Council —Canley
- £25,185 - £26,403 a year

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Customer Service Advisor (Bodyshop)

Gemini Accident Repair Centres -
Nuneaton

Quick apply

Job details

Full-time
5 hours ago

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
Life insurance
Referral programme
On-site parking

Qualifications

Microsoft Word
Automotive repair
Microsoft Outlook
Communication skills

Full job description

We have an exciting new opportunity for someone to join us as a Customer Service Advisor/Receptionist at our Accident Repair Centre in Nuneaton.

ROLE TITLE: Customer Service Advisor/ Receptionist

REPORTING TO: Bodyshop Manager

MAIN PURPOSE OF ROLE:

To act as the first point of contact for customers, ensuring a seamless experience from booking to vehicle collection. To manage all administrative aspects of the repair process, including courtesy car coordination, invoicing, and customer updates. To handle customer enquiries professionally, maintaining high service standards while adhering to GDPR and company policies.

MAIN TASKS

Customer Service & Bookings:

Greet customers in person and over the phone, handling all enquiries professionally and efficiently.
Book customer vehicles for repair, providing accurate estimates of repair timelines.
Explain the repair process to customers, ensuring they understand any excess payments, insurance procedures, and estimated completion times.
Update customers on the progress of their vehicle repairs, addressing any concerns promptly.
Manage complaints effectively, escalating issues to the appropriate person if necessary.

Administration & Compliance:

Remove the job card from the job pack upon arrival on site and promptly hand it to the VDA or Bodyshop Manager responsible for notifying the workshop that the vehicle is on-site and ready to begin.
Maintain a well-organised filing system for job cards, invoices, and associated paperwork.
Process payments securely and in line with financial policies, including the collection of excess payments for insurance claims. If the secure payment line appears to be faulty, escalate the issue immediately and do not process the payment over the phone. In such cases, seek support from another site to complete the transaction safely.
Liaise with insurance companies and accident management companies to process claims efficiently.
Following any communication, notes should be made to update the necessary management systems to ensure a clear audit trail.

Courtesy Car Management:

Arrange and manage courtesy car bookings, ensuring vehicles are available and well-maintained.
Ensure that all necessary paperwork is completed before issuing a courtesy car.
Report any damage or issues to management if applicable.
Ensure that external insurance cover is in place for any cases where the customer's own policy does not transfer to the courtesy car (third-party customers/ retail/ warranty, or employees using a courtesy car for college, etc).

General Reception Duties:

Maintain a clean, organised, and professional reception area.
Provide hospitality to customers if they come onto the site.
Receive and distribute incoming mail, emails, and deliveries.
Assist with other administrative tasks as required by the Bodyshop Manager.
Maintain a high standard of written and verbal communication, ensuring all correspondence is professionally presented, grammatically accurate, and aligned with company tone and standards.

GDPR & Data Protection Compliance:

Ensure all customer data is handled securely and in compliance with GDPR and company policies.
Maintain confidentiality when handling personal data, including contact details, insurance information, and payment details.
Follow company protocols for data retention and secure disposal of sensitive documents.

Health & Safety Responsibilities:

Adhere to all Health & Safety regulations and company policies applicable to the role.
Maintain a safe and organised work environment.
Report any health and safety concerns to your Line Manager.

OTHER DUTIES

Due to the size and complexity of the establishments within the Group you will undertake any other reasonable tasks or duties that are deemed to be within your capability, as directed by a senior manager of the Group to whom you have a reporting relationship.

OTHER

Rate of pay is dependable on age, experience and qualifications.

Hours are 8am - 5pm, Monday - Friday

Competitive salary plus team bonus.
30 days holiday including public holidays.
Loyalty days added to annual with service.
Pension contributions.
Recommend a friend technician bonus incentive.
Long Service Awards – colleague recognition scheme.
Health cash plan and Rewards platform – claim back medical costs & high street discounts.

Job Type: Full-time

Benefits:

Cycle to work scheme
Free parking
Life insurance
On-site parking
Referral programme

Experience:

Automotive repair: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

receptionist jobs in nuneaton, war

Customer Service Advisor (Bodyshop)

Family Health Receptionist

ED Receptionist

Receptionist

Showroom Receptionist

Receptionist

Hotel Receptionist

Medical Receptionist/Administrator 16 hours per week Monday 8-1, Thursday 1-6.30pm, Friday 1-6.30pm

Receptionist

Receptionist

Cash Desk Volunteer (Home and Fashion Superstore)

Cash Desk Volunteer

Receptionist (Part-time)

Part-Time Receptionist (Coleshill)

Receptionist

Reception Staff

Teaching Assistant - Reception Based - Joseph Cash Primary School

Business Administration Apprentice

Receptionist

Bereavement Services Funeral Coordinator

I want to receive the latest job alerts for receptionist in nuneaton, war

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