Customer experience lead Work, Jobs in Oake, Som (with Salaries)

Customer Experience Lead
LUNA & me —Beaminster
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Free parking
- Employee discount
Quick apply
6d
Experienced General Manager
WD Pub Group —Williton
- From £13.71 an hour
- Full-time
- Hospitality
- Management
- Culinary experience
Quick apply
13d
Customer Service and Admin Coordinator
Home Farm Holiday Centre —Williton
- £14 an hour
- Full-time
- Hospitality
- Sales
- Social media management
- Free parking
Quick apply
2d
Food & Beverage/Cafe Manager
Flip Out Somerset —Wellington
- £15.25 an hour
- Weekend availability
- Serving
- Hospitality
- Management
- Free parking
- Store discount
Quick apply
3d
Hardy Plant Manager
Blue Diamond Garden Centres —Wellington
- Weekend availability
- Management
- Sales
- Analysis skills
- Free parking
- Store discount
Quick apply
2d
Business Development Executive
FW3 Group Limited —Tiverton
- £30,000 - £34,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
- Employee discount
Quick apply
3d
Bar Manager
St Audries Park Wedding Venue —Taunton
- Up to £30,000 a year
- Full-time
- Hospitality
- Bar
- Customer service
- Store discount
- Employee discount
Quick apply
Senior Account Manager
Iconography Ltd —Ilminster
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
- Free parking
- Work from home
Quick apply
14d
Repairs Team Leader
Willow Tree Housing Partnership —Axbridge
- £41,778 a year
- Full-time
- Customer service
- Maintenance
- English
- Annual leave
- Work from home
Quick apply
10d
Sales Manager
Furniture Village —Taunton
- £42,500 - £51,500 a year
- Full-time
- Employee discount
Quick apply
Graduate Management Trainee - Taunton / Yeovil
Enterprise Mobility —Taunton
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quality Manager
M-CNC Ltd —Bridgwater
- £45,000 - £50,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Quick apply
14d
Safety, Quality & Compliance Team Leader
Willow Tree Housing Partnership —Axbridge
- £41,778 a year
- Full-time
- English
- In-person
- Communication skills
- Annual leave
- Work from home
Quick apply
10d
Office Manager/PA
AZebra Group Ltd —Exeter
- £28,000 - £30,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
Quick apply
5d
Estates Officer Specialist Estates Services
Somerset NHS Foundation Trust —Taunton
- £49,387 - £56,515 a year
- Full-time
- Annual leave
- Employee discount
3d
Customer Communications Manager
South West Water —Exeter
- Project management
- Communication skills
- Annual leave
- Employee assistance programme
11d
Branch Manager
RGB Building Supplies —Wiveliscombe
- Full-time
- Management
- Customer service
- In-person
- Annual leave
- Employee discount
Quick apply
2d
Shift Manager
Greggs —Exeter
- £14 an hour
- Supervising experience
- Employee discount
Quick apply
Caravan Park Manager
Butlin's —Minehead
- Full-time
- Sales
- Customer service
- Communication skills
Chef/cook
Green Dragon —Wellington
- £12.71 - £13.71 an hour
- Part-time
- Hospitality
- Culinary experience
- Customer service
Quick apply
4d

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customer experience lead jobs near oake, som

Customer Experience Lead

LUNA & me
Beaminster

Quick apply

Job details

Full-time
£32,000 - £35,000 a year
6 days ago

Benefits

Free parking
Employee discount
Sick pay
On-site parking

Qualifications

Management
Customer service
Apple Numbers
English
Administrative experience
Organisational skills
Leadership
Office experience

Full job description

Job Title: Customer Experience Lead

Company: LUNA & me

Location: Beaminster, West Dorset (DT8 3PT)

Salary: £32,000–£35,000

Job Type: Full-time, permanent

Hours: Monday to Friday, 8.00–16.30

Work Location: Office-based (not remote, not hybrid)

LUNA & me is a premium fresh pet food company. Ten years established. The highest-rated pet food in the United Kingdom, and we built that reputation the hard way, one customer, one animal, one interaction at a time.

We are looking for a Customer Experience Lead to own the daily running of our customer experience function, reporting directly to the founder.

What the role is

This is a hands-on office role. You handle customer enquiries by email and phone. You write responses that are warm, precise, and considered. You manage complaints with composure and good judgement. You work alongside a small team, setting the standard by example, doing the work, not overseeing it from a distance.

The function runs on a documented operating system built by the founder. Your job is to work within it, train others inside it, and uphold the standard it sets. The business is growing and the role grows with it, with a genuine progression path. You will spend your days talking to people about the animals they love. If that does not matter to you, this is not the role.

What we need

Three years of professional customer experience in an office-based, written-correspondence role, handling tickets, emails, cases, and complaints through a customer service platform. Daily working experience with a customer relationship platform. Experience in a subscription or e-commerce environment. Excellent written English. Calm temperament. Composure on the telephone. Someone who sees customer service as a professional discipline, not just a job.

This role is not suitable for

Candidates whose experience is primarily face-to-face, retail, hospitality, pub, hotel, or front-of-house. The written correspondence discipline is different. Candidates from high-volume call-centre environments focused on speed and throughput, insurance, utilities, and telecoms. Candidates seeking remote or hybrid working.

How to apply

Send your CV and a covering letter to [email protected]. The covering letter matters; it is the first piece of written work we will see from you, and it will be read as one.

Dorchester is 25 minutes from the office. Yeovil is 30. Taunton is 45. Exeter and Bournemouth are an hour.

Job Type: Full-time

Pay: £32,000.00-£35,000.00 per year

Benefits:

Employee discount
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Beaminster DT8 3PT: reliably commute or plan to relocate before starting work (required)

Experience:

Professional Customer Service: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience lead jobs in oake, som

Customer Experience Lead

Experienced General Manager

Customer Service and Admin Coordinator

Food & Beverage/Cafe Manager

Hardy Plant Manager

Business Development Executive

Bar Manager

Senior Account Manager

Repairs Team Leader

Sales Manager

Graduate Management Trainee - Taunton / Yeovil

Quality Manager

Safety, Quality & Compliance Team Leader

Office Manager/PA

Estates Officer Specialist Estates Services

Customer Communications Manager

Branch Manager

Shift Manager

Caravan Park Manager

Chef/cook

I want to receive the latest job alerts for customer experience lead in oake, som

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