Customer support & client services occupations Work, Jobs in Ockendon, Ess (with Salaries)

Customer Contact Officer
Serco Plc —Victoria
- £30.27 an hour
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance programme
Customer Support Specialist
Fuse Energy —London
- £30,000 a year
- Full-time
- Bachelor's degree
- Communication skills
- Annual leave
Quick apply
Client Services Operative & Contract Administrator
Urban Environments Ltd —Sevenoaks
- £30,000 - £34,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Data analysis skills
- Annual leave
Quick apply
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- CRM software
- Spanish
- English
Quick apply
Call Centre Team Leader
Quest Medical UK Ltd —Brentwood
- £30,000 - £35,000 a year
- 8 hour shift
- CRM software
- In-person
- Training & development
- Free parking
- Health & wellbeing programme
Quick apply
7d
Client Support Executive
Hometree Finance —London
- £27,500 - £32,500 a year
- Rotating shift
- Hybrid work
- Continuous improvement
- In-person
- Communication skills
- Employee discount
Quick apply
7h
Customer Support Executive
Zeit Fuer Brot Limited —Islington
- £10.50 - £13.50 an hour
- Part-time
- English
- Analysis skills
- Bakery
Quick apply
3d
Customer Service Assistant
PEAK MARKETING LIMITED —Maidstone
- £28,620.00 - £37,775.14 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
Quick apply
3d
Customer Care Associate - Remote (Night Shift)
ihateironing —London
- £31,500 a year
- Weekend availability
- Remote
- Travel
Quick apply
Customer Service Assistant (Entry Level)
BP Consultancy Group Limited —London
- £14 - £16 an hour
- Full-time
- Computer literacy
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
1d
Customer Success Representative
Propel Together —London
- £35,000 - £40,000 a year
- Hybrid work
- CRM software
- Organisational skills
- Communication skills
12d
Customer Service Advisor
Bb Mand —London
- £14 - £16 an hour
- Full-time
- CRM software
- English
- Data entry
- Free parking
- Paid training
Quick apply
4d
Client Services Executive
GetAgent —London
- £30,000 a year
- Hybrid work
- CRM software
- Work from home
5d
Customer Care Administrator
Osprey Charging Network —London
- £28,000 - £30,000 a year
- Weekend availability
- Hybrid work
- CRM software
- Continuous improvement
Quick apply
Client Support Administrator
Regular Cleaning —London
- Up to £32,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
- Store discount
- Health & wellbeing programme
Quick apply
11d
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- English
- Annual leave
- Employee discount
Customer Service Representative
Perfect Reception —Gravesend
- £12.71 an hour
- Part-time
- Bilingual
- Computer literacy
- English
Quick apply
8d
Customer Service Agent - Travel
Luxury Escapes —London
- Full-time
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
4h
Client Services Executive
Centuro Global —London
- Full-time
- Hybrid work
- CRM software
- Customer service
- Research
Quick apply
Customer Support Specialist
Clarion Housing Group —Morden
- £35,199 - £40,856 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
1d

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customer support & client services occupations jobs near ockendon, ess

Customer Contact Officer

Serco Plc -
Victoria

Apply Now

Job details

Full-time
£30.27 an hour

Benefits

Work from home
Employee assistance programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer interaction
Outbound calling
Communication skills

Full job description

Serco is a place where you can grow
Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$30.27 per hour with permanent full-time employment (38 hours per week).
Monday to Friday roster with shifts between 8:00 AM and 8:00 PM—no weekend work.
100% remote role, giving you the flexibility to work from home while saving time and commuting costs.
23 business days of paid, full-time training, delivered remotely so you can learn from the comfort of your home.
Access to Serco's rewards and discounts program, offering savings across a wide range of retailers and services.
24/7 Employee Assistance Program (EAP), providing confidential support for you and your immediate family.
Opportunities to learn, grow, and build a meaningful career with a global organization committed to making a positive impact.

Make an impact at Serco
As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

Serco is a place for you
You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To work with Serco, you’ll also be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
As this is a work from home role you will be required to provide your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

customer support & client services occupations jobs in ockendon, ess

Customer Contact Officer

Customer Support Specialist

Client Services Operative & Contract Administrator

Customer Support Coordinator

Call Centre Team Leader

Client Support Executive

Customer Support Executive

Customer Service Assistant

Customer Care Associate - Remote (Night Shift)

Customer Service Assistant (Entry Level)

Customer Success Representative

Customer Service Advisor

Client Services Executive

Customer Care Administrator

Client Support Administrator

Client Services Coordinator

Customer Service Representative

Customer Service Agent - Travel

Client Services Executive

Customer Support Specialist

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