Book manager Work, Jobs in Oldbury, Wmd (with Salaries)

Student Administrator
LD Training Services —Dudley
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Careers Advisor
Ormiston Academies Trust —Walsall
- £28,038.35 - £31,377.67 a year
- Full-time
- Communication skills
- School
- Employee discount
Careers Advisor
Brownhills Ormiston Academy —Walsall
- £28,038.35 - £31,377.67 a year
- Communication skills
- School
- Employee discount
Office Manager
Coombeswood Canal Trust —Halesowen
- £20 - £25 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
10d
Mencap Volunteer Visitor (Jigsaws and Crafts and TV - Wednesbury)
Mencap —Wednesbury
- Communication skills
Quick apply
Project Co-ordinator
Leading Edge Performance —Leamington Spa
- £28,000 - £32,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- In-person
- Time management
Quick apply
3d
Existing Relationship Adviser
Lloyds Wealth —Birmingham
- £76,000 - £84,000 a year
- Full-time
- Remote
- Communication skills
- Work from home
- Flexible schedule
12d
Reservations and Events Manager
Valor Hospitality —Coventry
- £15.38 an hour
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Clinic Receptionist
Chamberlain Clinic —Birmingham
- £13 - £14 an hour
- Part-time
- Customer service
- English
- Microsoft Office
- Free parking
Quick apply
2d
Care Assistant
Advance Healthcare Limited —Dudley
- £12.21 an hour
- Paid training
- Employee discount
Customer & Clientelling support Manager
Selfridges —Birmingham
- Leadership
Quick apply
4d
Medical Secretary
Dr Sinha & Partners —Stourbridge
- £12.71 - £13.00 an hour
- Part-time
- Administrative experience
- In-person
- Communication skills
- Annual leave
- Sick pay
Quick apply
10d
Family Support Worker - Life Story Worker
Warwickshire County Council —Leamington Spa
- £31,022 - £33,699 a year
- Full-time
- English
- Care plans
- Annual leave
- Employee discount
6d
Toddler Room Leader
Sunny Skies Day Nursery —West Bromwich
- £25,000 - £27,000 a year
- Full-time
- Childcare
- In-person
- Leadership
Quick apply
2h
Cluster Business Development Manager
The QHotels Collection —Stratford-upon-Avon
- Full-time
- Hybrid work
- Hospitality
- Free parking
- Employee assistance programme
Quick apply
11d
Deputy Manager
SGS Care Ltd —Nuneaton
- £16.50 an hour
- Full-time
- Leadership
Quick apply
Project Manager
MACS EU —Birmingham
- Full-time
- Hybrid work
- Management
- Project management
- Bachelor's degree
4d
Library Customer Advisor
University of Worcester —Worcester
- £24,714 - £25,620 a year
- Part-time
- Employee assistance programme
5d
Tyre Fitter
KwikFit —Halesowen
- £11,400 a year
- Part-time
- Employee assistance programme
- Employee discount
Senior Care Assistant
3A Care (Bromsgrove) Limited —Bromsgrove
- From £13.25 an hour
- Full-time
- Medication administration
- In-person
- Leadership
Quick apply
12d

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Student Administrator

LD Training Services -
Dudley

Quick apply

Job details

Full-time
£25,000 a year
3 days ago

Benefits

Company pension

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
Microsoft Office
IT
Business
Accounting
Communication skills
Time management

Full job description

LD Training Services Limited (LDT) works in collaborative partnership with Leeds Trinity University and the University of Suffolk. We have fully equipped campuses situated in Stanmore (Head Office), Dudley, and Nottingham. LDT currently delivers a range of Business, Accountancy and Management degree courses, including Foundation Year programmes, as well as IFA-recognised accountancy qualifications. LDT also delivers LD6, its post-16 SEND and EHCP provision, supporting learners with personalised pathways towards education, independence, and employment.

For more details please visit: - https://ldtraining.ac.uk

Position: Student Administrator

Department: Student Services

Employment Type: Full Time

Working Days: Monday to Friday (in person)

Reporting Manager: Head of Student Services

Highest Qualification : GCSE

Personal Specifications:

Proficiency in basic Microsoft Office Software packages including Microsoft Word, Excel and Outlook.
Excellent written and verbal communication and strong interpersonal skills.
Strong attention to detail and accuracy.
Ability to identify and escalate issues in a timely manner
Ability to work independently and as part of a team
Excellent attention to detail
Strong time management and prioritisation skills
Ability to manage own workload and prioritise tasks effectively
GCSE English (or equivalent).

Key Skills Set:

Experience related to customer service, 1 to 1 meeting
Knowledge of Student Finance England applications

About the Position

· Student Administrator role supporting Higher Education student services.

· Previous experience in HE student support environment required.

· Support students throughout their learning journey in line with LD Training values and customer service standards.

Key Responsibilities

· Working with your manager and team to contribute to the development and implementation of strategic and operational plans

· Working with your manager to deliver day-to-day operational business activities in line with LDT goals, principles, values and customer service excellence

· Working with your manager to ensure compliance with all business and personal objectives

· Work with manager and team to support strategic and operational planning.

· Deliver day-to-day operational activities aligned with LDT goals, values and customer service excellence.

· Support compliance with business, operational and personal objectives.

Enquiries and First Point of Contact (Reception, Front Desk Area and Ongoing)

· Act as first point of contact across all communication channels (phone, email, WhatsApp, text, walk-ins).

· Welcome visitors and support students with campus navigation.

· Provide professional, equitable and accurate customer service.

· Record and log all enquiries and escalate complex issues to the Head of Student Services.

Student Applications and Admissions Support

· Support student applications to partner universities and LDT programmes.

· Guide students on partner systems and collect/check documentation.

· Book appointments and support interview and onboarding processes.

Student Records and Data Management

· Maintain accurate student records (hard copy and electronic).

· Update CRM system (Classe365) consistently and accurately.

· Ensure GDPR compliance and complete record keeping.

Student Engagement and Ongoing Support

· Provide ongoing administrative and student support throughout the student journey.

· Respond to student queries and manage requests including letters.

· Record all interactions on CRM system and provide campus tours when required.

Student Attendance Monitoring

· Maintain accurate attendance records via CRM system.

· Follow structured non-attendance process and escalation procedures.

· Support timely reporting to university partners and stakeholders.

Administrative and Operational Support

· Provide general administrative support to campus operations.

· Issue student ID cards and maintain organised records.

· Support a welcoming campus environment including supplies and room readiness.

Enrolment, Progression and Student Finance Reminders

· Monitor enrolment, progression and return from break/suspension.

· Send reminders for enrolment/re-enrolment and follow up outstanding actions.

· Support Student Finance England processes and coordinate appointments.

Advice and Guidance: Referrals and Escalation of Student Support

· Identify student needs and make appropriate referrals using established pathways.

· Liaise with internal teams and escalate complex or high-risk cases.

· Maintain accurate referral records.

Calling Campaigns

· Participate in student calling campaigns (welfare, enrolment, updates).

· Record all outcomes accurately and maintain professional communication.

Student Forms and Letter Correspondence

· Process student forms, university partner requests and correspondence.

· Support feedback collection and manage mail distribution.

· Assist with financial correspondence under supervision.

Student Finance

· Act as first point of contact for general student finance enquiries.

· Provide guidance and signposting and refer complex cases to Student Finance Adviser.

· Record and coordinate appointments and finance interactions.

Compliance, Safeguarding and Professional Conduct

· Follow all policies, safeguarding procedures and professional standards.

· Ensure compliance with GDPR and organisational requirements.

Professional Development

· Engage in continuous professional development.

· Attend training and maintain relevant IT and sector knowledge.

The postholder will be expected to:

· uphold the organisation’s values of equality, diversity, inclusion, and respect, and to actively promote fundamental British values in accordance with the Prevent Duty.

ensure compliance with the organisation's safeguarding policy, procedures, and established ground rules for maintaining appropriate and professional behaviour at all times

Job Type: Full-time

Pay: £25,000.00 per year

Benefits:

Company pension

Ability to commute/relocate:

Dudley DY2 8PS: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

book manager jobs in oldbury, wmd

Student Administrator

Careers Advisor

Careers Advisor

Office Manager

Mencap Volunteer Visitor (Jigsaws and Crafts and TV - Wednesbury)

Project Co-ordinator

Existing Relationship Adviser

Reservations and Events Manager

Clinic Receptionist

Care Assistant

Customer & Clientelling support Manager

Medical Secretary

Family Support Worker - Life Story Worker

Toddler Room Leader

Cluster Business Development Manager

Deputy Manager

Project Manager

Library Customer Advisor

Tyre Fitter

Senior Care Assistant

I want to receive the latest job alerts for book manager in oldbury, wmd

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