Direct sales team leader Work, Jobs in Oldham, Gtm (with Salaries)

Customer Services Team Leader
DRiV Incorporated —Bradford
- £37,000 - £48,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
Counter Manager
ghd hair —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick apply
Customer Service Manager - Retention SME Direct
Bupa —Salford
- From £56,300 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Continuous improvement
- Employee discount
- Gym membership
Quick apply
4d
Fundraiser £13 Per Hour
E&E Inc Limited —Manchester
- From £13 an hour
- Part-time
- Customer service
- No experience needed
- In-person
- Annual leave
- Referral programme
Quick apply
Concession Manager - John Lewis, Cheadle
Rodd&Gunn UK Ltd —Cheadle
- £14 - £15 an hour
- Management
- Sales
- Customer service
- Employee discount
Quick apply
Team Member
NEXT —Oldham
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
2h
Sales and Marketing Representative
JUST R GLOBAL LIMITED —Manchester
- £450 - £650 a week
- Full-time
- No experience needed
- English
- Business development
- Flexitime
- Employee discount
Quick apply
4d
Catering Supervisor
Pure Innovations —Stockport
- £31,538 a year
- Full-time
- Management
- Restaurant management
- In-person
- Employee discount
Quick apply
2d
Customer Services Team Leader
DRiV —Bradford
- Customer service
- English
- Microsoft Office
General Manager
NPS Engineering Group —Bradford
- Full-time
- Sales
- Engineering
- ERP systems
- Free parking
Quick apply
12d
Customer Service Advisor
Northern Estate Agencies Limited —Oldham
- £20,500 - £24,500 a year
- Weekend availability
- Sales
- Customer service
- Communication skills
Quick apply
Partner Sales Manager, WWPS UK Public Sector Partner Team
AWS EMEA SARL (UK Branch) —Manchester
- Full-time
- Sales
- Business development
- AWS
3d
Senior Partner Sales Manager, WWPS UK Public Sector Partner Team
AWS EMEA SARL (UK Branch) —Manchester
- Full-time
- Sales
- Business development
- AWS
3d
Regional Lead - Direct Relationship Management - North
Allica Bank —Manchester
- Full-time
- Hybrid work
- Business development
- Leadership
- Communication skills
10d
eCommerce Warehouse Team Leader
CG Support Services —Manchester
- £28,523.93 - £28,523.94 a year
- Rotating shift
- Leadership
- Communication skills
- Employee discount
Quick apply
Operation Manager - Days
Lineage Logistics —Heywood
- Full-time
- Management
- Communication skills
- Free parking
- Annual leave
Quick apply
4d
Sales & Partnerships Executive
P2 Growth Ltd —Manchester
- From £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
Quick apply
1d
Operations manager - nights
Lineage Logistics —Heywood
- Full-time
- Management
- Communication skills
- Free parking
- Annual leave
Quick apply
4d
Commercial Director - UK & Ireland
Risco Group —Rochdale
- Full-time
- Hybrid work
- Sales
- Project management
- Travel
Quick apply
10d
Regional Sales Manager – RGC Sales North
Ricoh —Warrington
- Sales
- Travel
- Leadership

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direct sales team leader jobs near oldham, gtm

Customer Services Team Leader

DRiV Incorporated -
Bradford

Quick apply

Job details

Full-time
£37,000 - £48,000 a year

Qualifications

Customer service
SAP
GCSE
English
Microsoft Office
Communication skills
A Level

Full job description

Role Purpose & Overview:

To own the operational and day-to-day management of the Bradford Customer Service department, while providing key support to the Senior CSM on all relevant departmental projects within the assigned regions. Act as the primary escalation point for all local customer-related issues, working closely and collaboratively with Sales Managers and regional business functions to ensure operational efficiency and business continuity. Lead, coach, and support the professional development of all direct reports, driving efficiency, productivity, and engagement to enable the effective achievement of departmental goals and KPIs.

RESPONSIBILITIES:

Actively participate and collaborate in all regional CS projects, providing key operational support to the Senior CSM
Take full responsibility for the day-to-day running of the Bradford CS team (covering UK, Nordics, BNL and all EU E-business portfolios); providing guidance, leadership, and support in the management of key customer accounts and end-to-end OTC (order to cash) process:

Build strong professional relationships across all internal and external networks (including local and regional CS teams, customers, and all relevant business functions)
Provide key operational support to Senior CS manager to ensure successful & timely delivery of local and regional CS projects
Deliver first class customer support and assistance, ensuring first class service, acting as a role model for direct reports
Close liaison with transporters and external stakeholders, including close follow up on any issues affecting customer delivery and OTIF (on time in full)
Support in the set up/processing of new customer accounts (or implement changes to existing accounts) and business approval forms
Support in the updating and maintenance of customer master data records
Closely monitor sales, order processing and end-to-end OTS (order to shipment) process across areas of responsibility
Promote & support in the adoption of electronic ordering (Teccom, EDI), automation and standardization across CS processes and procedures
Drive efficiency and productivity: maximising sales output, reducing past due with stock on hand & increasing velocity in the order to shipment process
Proactive resolution of customer complaints through liaison with appropriate depts. and follow up (following appropriate escalation process)
Follow-up proactively with material and delivery issues, ensuring high level of customer focus
Interface with credit and finance department (and all other departments) in a timely manner to address & resolve potential delivery blocks
Initial point of contact for local and regional escalations and complaints

JOB REQUIREMENTS:

Previous Team Leader or senior role experience (or minimum 5 years in a fast-paced customer-facing role) (essential)
Proven track record of managing a busy complex workload (essential)
Willingness to undertake European travel when required (essential)
SAP knowledge and experience (essential)
Genuine passion for customer service and customer-centric attitude (essential)
Willingness to participate in ongoing training and development of skills and service in line with ever changing business requirements (essential)
High level of written and spoken English (essential)
Good working knowledge of MS Office (essential)
Excellent communication skills (essential)
People skills (essential)
The ability to work under pressure & liaise confidently across all levels within the business (essential)
Professionalism, tact, and diplomacy (essential)
Minimum/Essential: A level or equivalent (GCSE English and Math’s A-C grade essential)
Automotive industry experience in an international role (advantageous)

Job Types: Full-time, Permanent

Pay: £37,000.00-£48,000.00 per year

Work Location: Hybrid remote in Bradford BD7 1NQ

Quick apply

Refine Your Search

direct sales team leader jobs in oldham, gtm

Customer Services Team Leader

Counter Manager

Customer Service Manager - Retention SME Direct

Fundraiser £13 Per Hour

Concession Manager - John Lewis, Cheadle

Team Member

Sales and Marketing Representative

Catering Supervisor

Customer Services Team Leader

General Manager

Customer Service Advisor

Partner Sales Manager, WWPS UK Public Sector Partner Team

Senior Partner Sales Manager, WWPS UK Public Sector Partner Team

Regional Lead - Direct Relationship Management - North

eCommerce Warehouse Team Leader

Operation Manager - Days

Sales & Partnerships Executive

Operations manager - nights

Commercial Director - UK & Ireland

Regional Sales Manager – RGC Sales North

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