Ecommerce Work, Jobs in Otterbourne, Ham (with Salaries)

Customer Returns Partner
LeMieux Ltd —East Wellow
- Full-time
- Warehouse experience
- In-person
- Communication skills
Quick apply
Part-Time Logistics & Sales Support Assistant
West Country Fires —Southampton
- £16,523 - £18,985 a year
- Part-time
- Computer literacy
- Data entry
- Phone etiquette
- Sick pay
Quick apply
11d
Ecommerce Campaigns Executive
LeMieux Ltd —Southampton
- Full-time
- Hybrid work
- Merchandising
- English
- Analytics
Quick apply
22h
Product File Assistant
APP Wholesale Ltd —Waterlooville
- Part-time
- Hybrid work
- Data entry
- Organisational skills
- Communication skills
Quick apply
14d
Warehouse Operative - Evenings
Evri —Eastleigh
- £12.71 an hour
- Part-time
- Annual leave
Mozzo Marketing Executive
Mozzo Coffee —Southampton
- £28,000 - £30,000 a year
- Full-time
- Social media management
- Data analysis skills
- English
- Free parking
- Employee discount
Quick apply
14d
Warehouse Operative - Nights
Evri —Eastleigh
- £12.71 an hour
- Full-time
- Annual leave
Online Product Merchandiser
Personnel Selection —Andover
- £34,000 - £338,000 a year
- Full-time
- Hybrid work
- Merchandising
- Analytics
- Free parking
- Health & wellbeing programme
Quick apply
11d
Senior Operations Manager - Fashion Ecommerce / Retail
Glassworks London —Salisbury
- Full-time
Quick apply
Ecommerce Integration Manager
TD Synnex —Basingstoke
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Annual leave
Product Owner (12 months FTC)
B&Q —Eastleigh
- Up to £59,000 a year
- Part-time
- Hybrid work
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
6d
eCommerce Enablement Executive
TD Synnex —Basingstoke
- Full-time
- Hybrid work
- Communication skills
- Analytics
- Annual leave
Digital Marketing Assistant
Testo Limited —Alton
- From £25,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Marketing
- Free parking
- Health & wellbeing programme
Quick apply
10d
Production Operative
Prism elogistics —Basingstoke
- £27,000 a year
- Full-time
- Assembly
- Quality control
- Cleaning
Quick apply
Customer Service & Operations Administrator
Forest Whole Foods —Christchurch
- £30,000 - £35,000 a year
- Full-time
- Bachelor's degree
- Computer skills
- Business
- Free parking
Social Media Content Creator
WALK London Shoes —Basingstoke
- From £26,000 a year
- Full-time
- Social media management
- Travel
- In-person
Quick apply
Client Support Specialist
I-Fulfilment —Christchurch
- £27,500 - £30,000 a year
- Full-time
- Administrative experience
- Communication skills
- Free parking
- Annual leave
Quick apply
Digital Project Manager
Atelier Studios —Southampton
- £40,000 - £45,000 a year
- Overtime
- Hybrid work
- Google Suite
- Project management
- Agile
- Store discount
- Health & wellbeing programme
Quick apply
Head of Social and PR
B&Q —Eastleigh
- From £90,000 a year
- Part-time
- Hybrid work
- Social media management
- Annual leave
- Employee assistance programme
2d
Warehouse Operative - Inventory
I-Fulfilment —West Highcliffe
- £26,436.80 a year
- Full-time
- Warehouse experience
Quick apply

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Customer Returns Partner

LeMieux Ltd -
East Wellow

Quick apply

Job details

Permanent | Full-time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Returns processing
Process improvement
Warehouse experience
Customer support
Customer interaction
Multidisciplinary collaboration
Communication skills
Time management

Full job description

LeMieux is the UK’s fastest-growing equestrian and lifestyle brand, with a global community and big ambitions. Our success is driven by talented people who share our passion for innovation, collaboration, and excellence.

We are looking for a Returns Administrator to join our Returns team and help deliver an efficient, customer-focused returns experience.

What You’ll Do

As a Returns Administrator, you will be responsible for processing customer returns and refunds whilst also supporting customers directly with returns-related enquiries. You will work closely with Customer Service, Warehouse, Product Design and Ecommerce teams to ensure returns are processed accurately and efficiently and reporting any issues effectively to the necessary teams.

The returns journey is a key part of the overall brand customer experience, building retention and loyalty when delivered correctly. This role will play an important part in helping customers feel supported throughout their journey with us.

Processing customer returns accurately and efficiently through internal systems.
Reviewing returned products and updating return outcomes in line with company processes and policies.
Supporting customers with returns and refund enquiries across email, phone and customer service systems.
Helping resolve customer issues relating to returns, exchanges, refunds and order discrepancies.
Ensuring customer communication is as effective as possible and customers are kept updated throughout the returns journey.
Working closely with Warehouse teams to ensure returned orders move through
Escalating issues or exceptions to the Returns Supervisor where required.
Monitoring incoming returns and helping prioritise workloads to support service levels.
Maintaining accurate records and ensuring customer information and return data are updated correctly.
Identifying opportunities to improve returns processes and customer experience.
Supporting the wider team in delivering fast, professional and customer-focused service.

This position is full-time, Monday to Friday, based at our East Wellow office near Romsey.

What You’ll Bring

Positive attitude and willingness to learn.
Strong attention to detail and accuracy.
Good organisation and time management skills.
Strong communication skills with a professional approach.
Comfortable working with systems and learning new processes.
Problem-solving mindset and willingness to take ownership.
Strong equestrian knowledge of customer and products.
Previous administration, retail, warehouse or customer service experience.
Experience working with customer systems or order platforms.
Experience handling customer queries.
Confidence using technology and learning new systems.

Success in this role is not just about processing returns – it is about helping create a positive customer experience during an important part of the customer journey.

Why Join LeMieux?

Founded in 2006, LeMieux is the UK’s fastest-growing equestrian and lifestyle brand with a global presence. Driven by innovation and passion for horses and riders, we’re expanding our 150-strong team based in our Romsey HQ and looking for exceptional people to join us on our journey.

We’re on a mission to be the most exciting equestrian brand on the planet. To get there, we need exceptional people who thrive in a fast-paced, creative environment and a culture that values innovation, collaboration, and problem-solving. Whether you ride or not, you’ll share our energy, determination, and obsession with delivering excellence for our community.

From financial security to time with your loved ones (on two legs or four), we continually invest in our employees.

We are committed to creating a diverse, inclusive, and equitable workplace where everyone feels valued and empowered to thrive. We believe that varied perspectives drive innovation and strengthen our team. We welcome applications from individuals of all backgrounds, experiences, and identities - including but not limited to race, ethnicity, gender, age, disability, sexual orientation, and neurodiversity. We are an equal opportunity employer and actively promote an environment of respect, support, and opportunity for all. Please let us know if you require any reasonable adjustments throughout the application process.

Job Types: Full-time, Permanent

Ability to commute/relocate:

East Wellow, Hampshire: reliably commute or plan to relocate before starting work (required)

Application question(s):

How many years practical equestrian experience do you have?

Work Location: In person

Quick apply

Refine Your Search

ecommerce jobs in otterbourne, ham

Customer Returns Partner

Part-Time Logistics & Sales Support Assistant

Ecommerce Campaigns Executive

Product File Assistant

Warehouse Operative - Evenings

Mozzo Marketing Executive

Warehouse Operative - Nights

Online Product Merchandiser

Senior Operations Manager - Fashion Ecommerce / Retail

Ecommerce Integration Manager

Product Owner (12 months FTC)

eCommerce Enablement Executive

Digital Marketing Assistant

Production Operative

Customer Service & Operations Administrator

Social Media Content Creator

Client Support Specialist

Digital Project Manager

Head of Social and PR

Warehouse Operative - Inventory

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