Line support Work, Jobs in Otterbourne, Ham (with Salaries)

Customer Service Officer
BRC Jobs —Eastleigh
- £15.27 - £19.84 an hour
- Full-time
- Data entry
- Organisational skills
- Communication skills
- Referral programme
Quick apply
Line Cleaner RO2
South Western Railway —Southampton
- Up to £30,000 a year
- Overtime
- Customer service
- Employee discount
7d
Second Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Mentoring
- In-person
- Free parking
- Employee assistance programme
Quick apply
10d
Customer Returns Partner
LeMieux Ltd —East Wellow
- Full-time
- Warehouse experience
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
14d
In Store Team Member
Domino's —Fair Oak
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- No experience needed
- Cleaning
- Paid training
- Annual leave
School Administrator/Receptionist
Zero Corp —Southampton
- £16.73 - £18.00 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Databases
Quick apply
11d
Warehouse Technician
Kinetico UK Ltd —Southampton
- £29,000 - £30,000 a year
- Full-time
- Assembly
- Continuous improvement
- Quality control
- Health & wellbeing programme
- Life insurance
Quick apply
Customer Contact Advisor
Partridge of Hampshire —Chandlers Ford
- £26,437 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Employee discount
Quick apply
10d
Tropical Produce Administrator
Geest Line Limited —Fareham
- £15,000 - £18,500 a year
- Part-time
- Microsoft Excel
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
10d
Operations Coordinator
Medical Support Offshore Ltd —Southampton
- From £31,590 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Free parking
- Sick pay
Quick apply
1d
Conservation Assistant
Hampshire Cultural Trust —Winchester
- £14,672.52 a year
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Office Cleaner
lemon-cleaning —Fareham
- £13 an hour
- Part-time
- In-person
- Time management
- Free parking
- Paid training
Quick apply
6d
Personal Customer Advisor
Bullen Healthcare —Southampton
- From £12.91 an hour
- Full-time
- CRM software
- Travel
- In-person
- Free parking
- Flexible schedule
Quick apply
8h
Support Worker
Voyage Care —Southampton
- £13.25 an hour
- Weekend availability
- Employee discount
Assistant Operations Manager
Now Student Living —Southampton
- £32,000 - £35,000 a year
- Full-time
- Sales
- Business development
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
3d
Backs Warehouse Operative - DXE
DX Group —Chandlers Ford
- Employee assistance programme
Residential Childcare Worker
Beaufort Education and Care —Southampton
- From £32,846 a year
- Overtime
- Childcare
- Cooking
- Experience working with children
- Free parking
- Annual leave
Quick apply
Junior Sales Agent
Innovate G&E —Fareham
- £300 - £1,000 a week
- Weekend availability
- Sales
- Customer service
- No experience needed
- Free parking
Quick apply
3d
Cleaner - Children's Nursery
Woodlands Early Learning —Southampton
- From £12.71 an hour
- Part-time
- Cleaning
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
8d
Trainee Drainage Engineer
MetroRod Ltd —Portsmouth
- Up to £30,000 a year
- Overtime
- Customer service
- Maintenance
- Cleaning
Quick apply

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Customer Service Officer

BRC Jobs
Eastleigh

Quick apply

Job details

Full-time
£15.27 - £19.84 an hour

Benefits

Referral programme

Qualifications

Social housing experience
Customer service call handling
Inbound customer enquiry call handling
Appointment booking and call handling
Data entry
Organisational skills
Customer support
Customer interaction
Communication skills

Full job description

Job Title: Customer Contact Advisor
Type: Temporary
Location: Eastleigh / Bracknell
Salary: £15.27 - £19.84 an hour
Hours: Full Time, 37 hours

BRC are working closely with a leading housing organisation to recruit a Customer Contact Advisor on a temporary basis. This is an excellent opportunity for someone with strong customer service experience who enjoys helping people and resolving a wide range of housing-related enquiries in a fast-paced contact centre environment.

This role involves delivering an excellent front-line customer service by handling enquiries via telephone, face-to-face and digital channels. You will resolve a broad range of housing enquiries, provide advice and support to residents, and ensure customers receive a prompt, professional and high-quality service.

Duties:

Act as the first point of contact for customers via telephone, face-to-face and digital channels.
Resolve a wide range of customer enquiries, aiming to achieve first-contact resolution wherever possible.
Diagnose and raise responsive repair requests, arrange appointments and liaise with contractors.
Provide advice and support regarding anti-social behaviour, tenancy queries and rent accounts.
Book appointments for surveyors, housing officers, income officers and contractors.
Record and update customer information accurately on internal systems.
Follow up on complex enquiries to ensure they are resolved to a high standard.
Carry out administration tasks relating to customer enquiries and case resolution.
Keep up to date with policies, procedures and housing services to provide accurate advice.
Identify customer vulnerabilities and ensure services are delivered appropriately.
Contribute ideas to improve customer service and team performance.

Requirements:

Previous experience in a contact centre, customer service or front-line service role.
Excellent communication and customer service skills.
Ability to remain calm and professional in challenging situations.
Strong administrative and organisational skills with excellent attention to detail.
Experience using IT systems to accurately record customer information.
Ability to work to targets and manage a busy workload.
A proactive approach with the ability to take ownership of customer enquiries.
Experience within social housing or a housing-related environment would be advantageous

For more information, please call Meg Smith on 02920 231000 or 01179 239100.

To apply, please submit your CV outlining your relevant experience and qualifications.

We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications; however, due to the high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.

Quick apply

Refine Your Search

line support jobs in otterbourne, ham

Customer Service Officer

Line Cleaner RO2

Second Line Support

Customer Returns Partner

In Store Team Member

School Administrator/Receptionist

Warehouse Technician

Customer Contact Advisor

Tropical Produce Administrator

Operations Coordinator

Conservation Assistant

Office Cleaner

Personal Customer Advisor

Support Worker

Assistant Operations Manager

Backs Warehouse Operative - DXE

Residential Childcare Worker

Junior Sales Agent

Cleaner - Children's Nursery

Trainee Drainage Engineer

I want to receive the latest job alerts for line support in otterbourne, ham

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