Case manager Work, Jobs in Oxford, Oxf (with Salaries)

Porsche Personal Case Manager
RAC —Reading
- Up to £27,000 a year
- Monday to Friday
- Hybrid work
- CRM software
- Communication skills
Team Manager (OHP)
Connection Support —Wolvercote
- £37,751 - £41,810 a year
- Full-time
- Supervising experience
- Organisational skills
- In-person
- Annual leave
- Employee discount
Quick apply
9d
Casework Support Administrator
Cellmark Forensic Services —Didcot
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
3d
Senior Administration Officer - Pre-Release Team (South Central)
HM Prison & Probation Service —Bicester
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
Trainee or Qualified Independent Domestic Violence Advisor (IDVA) in Cherwell and West Oxfordshire
Reducing the Risk of Domestic Abuse —Banbury
- £27,000 - £29,000 a year
- Full-time
- Experience working with children
- Bachelor's degree
- Travel
Quick apply
6d
Conference & Events Co-ordinator (Maternity Cover)
Brasenose College —Oxford
- £28,607 - £32,278 a year
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
Assistant Procurement Manager
Thames Valley Police —Kidlington
- £32,339 - £36,474 a year
- Full-time
- Annual leave
- Employee discount
Assistant Clerk of Works
Brasenose College —Oxford
- £35,851 - £41,806 a year
- Weekend availability
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
2d
Money Advice Worker
The Gatehouse —Oxford
- £14.06 an hour
- Part-time
- Mentoring
- Budgeting
- Communication skills
- Health & wellbeing programme
Quick apply
Safeguarding Officer
RABI —Oxford
- £33,000 a year
- Full-time
- Analysis skills
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
9d
People & Culture Business Advisor
Principal Medical Limited —Bicester
- From £38,000 a year
- Full-time
- Continuous improvement
- Driving
- No degree
- Free parking
- Sick pay
Quick apply
Project Manager II
Elsevier —Oxford
- Full-time
- Data analysis skills
- Analysis skills
- Agile
- Flexible schedule
Police Contact Enquiry Supervisor
Thames Valley Police —Abingdon
- £36,474 a year
- Part-time
- Computer skills
- Training & development
- Communication skills
- Annual leave
- Employee discount
2d
Patient Pathway Administrator
NHS Professionals —Oxford
- £14.89 an hour
- Temporary
- Hospital
- EMR systems
- In-person
Quick apply
Talent and Development Manager
Ericsson —Reading
- Project management
- Training & development
- Communication skills
9d
Employment Support Worker
The Gatehouse —Oxford
- £14.06 an hour
- Part-time
- Microsoft Office
- Mentoring
- Communication skills
- Health & wellbeing programme
Quick apply
Senior Case Manager
Active Care Group —Thame
- Full-time
- Hybrid work
- Supervising experience
- Team management
- Case management
Quick apply
2d
Account Manager - Corporate Subscriptions, Applied Research Intelligence
Wiley —Oxford
- £53,100 - £78,767 a year
- Full-time
- Business development
- Travel
- AI
Full-time Facilitator
Ministry of Justice —Aylesbury
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Recruiting
- Annual leave
National Research Organisations Secretariat and Engagement Coordinator
Centre for Ecology & Hydrology —Wallingford
- Part-time
- Hybrid work
- Organisational skills
- Communication skills
11d

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Porsche Personal Case Manager

RAC -
Reading

Apply Now

Job details

Permanent
Up to £27,000 a year

Benefits

Car scheme
On-site parking

Qualifications

CRM software
Financial Conduct Authority guidelines
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Complaint handling
Customer interaction
Communication skills

Full job description

About The Role

Join the RAC as a Porsche Personal Case Manager and deliver the kind of service members remember.

Up to £27,000 salary
Full-Time | Permanent role based at Porsche HQ in Reading
Monday–Friday between 08:00–18:00, plus 1 in 4 Saturdays (09:00–13:00)
Hybrid working available after successful probation
Based at Porsche HQ, Reading

A different kind of customer role

You won't just handle calls here. You'll own the full journey

At the Porsche Customer Relations Hub, powered by RAC, this role is about creating a personalised experience for every member you speak to. You'll manage each case from start to finish, building trust and resolving issues in a way that feels considered, not scripted.

This is customer care done properly, with the time, support and freedom to make the right decisions.

What you'll be doing

Your day is focused on quality, not volume. You'll:

Act as the first point of contact via phone and email
Take full ownership of queries and complaints
Resolve FCA-regulated complaints with care and accuracy
Work closely with Porsche centres and internal teams
Keep communication clear, timely and empathetic
Build strong knowledge of products, services and processes
Use your judgement to offer appropriate resolutions and goodwill

You're not passing cases on, you're seeing them through.

Why this role stands out

You’re trusted to make decisions, not just follow a script
You’ll handle a manageable caseload with real ownership
The focus is on quality conversations, not quick call times
You’ll represent a premium brand where experience matters

What you’ll need

Experience in a contact centre or customer support role
Confidence handling complaints and sensitive situations
Strong communication and listening skills
Good IT skills across CRM systems and MS Office
A calm, organised approach in a busy environment

What you’ll get in return

Hybrid working after probation
27 days’ holiday plus bank holidays
Annual performance bonus
Free RAC Ultimate Breakdown Cover from day one
Onsite perks including parking, refreshments and restaurant
Access to Porsche experiences and team events
Car salary sacrifice scheme (including EVs)
Wellbeing support for you and your family
Colleague Share Scheme after probation

Who thrives here?

You’re someone who takes pride in getting things right for people. You listen carefully, stay calm under pressure, and don’t settle for half-solutions.

You enjoy ownership, value structure, and want a role where your judgement genuinely matters.

We’re the RAC
At the RAC, we don’t stand still. With over 125 years of history and 12.5 million members, we’re on a mission to become the UK’s number one motoring services provider. Our culture reflects that ambition – backed by a 4.5-star Glassdoor rating, our people know we’re serious about career growth, recognition, and support. We celebrate individuality and champion every voice. As an equal opportunities' employer, we welcome people from all backgrounds and walks of life – it’s what sets us apart and drives us forward.

Apply Now

Refine Your Search

case manager jobs in oxford, oxf

Porsche Personal Case Manager

Team Manager (OHP)

Casework Support Administrator

Senior Administration Officer - Pre-Release Team (South Central)

Trainee or Qualified Independent Domestic Violence Advisor (IDVA) in Cherwell and West Oxfordshire

Conference & Events Co-ordinator (Maternity Cover)

Assistant Procurement Manager

Assistant Clerk of Works

Money Advice Worker

Safeguarding Officer

People & Culture Business Advisor

Project Manager II

Police Contact Enquiry Supervisor

Patient Pathway Administrator

Talent and Development Manager

Employment Support Worker

Senior Case Manager

Account Manager - Corporate Subscriptions, Applied Research Intelligence

Full-time Facilitator

National Research Organisations Secretariat and Engagement Coordinator

I want to receive the latest job alerts for case manager in oxford, oxf

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