Delivery executive Work, Jobs in Oxford, Oxf (with Salaries)

Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Social Media Executive
The Orders of St Johns Care Trust —Aylesbury
- £30,000 a year
- Social media management
Quick apply
12d
Sales Executive
Hartwell PLC —Kidlington
- Full-time
- Communication skills
- Free parking
- Employee discount
Quick apply
Customer Service and Administration Executive
Clean Linen Services —Banbury
- £28,405.06 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Customer Services Manager
Eleanor Hospital Logistics —Oxford
- £30,000 - £35,000 a year
- Weekend availability
- Management
- English
- In-person
- Free parking
Quick apply
10d
Personal Assistant
Nationwide Building Society —Swindon
- £25,000 - £35,000 a year
- Temporary
- Organisational skills
- Leadership
- Communication skills
8d
Business Development Executive
AKONI TECHNOLOGIES LTD —Reading
- £27,000 - £38,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Free parking
- Employee discount
Quick apply
4d
Project Co-ordinator
Infinitesima —Abingdon
- £28,000 - £34,000 a year
- Hybrid work
- Microsoft Excel
- Engineering
- Administrative experience
- Annual leave
Quick apply
Office Manager & Team Assistant
Yugo —Oxford
- £40,000 - £43,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
10d
Personal Assistant to the Events Director
IRL Oxford —Oxford
- £26,000 - £28,000 a year
- Part-time
- Hybrid work
- Hospitality
- Administrative experience
- QuickBooks
Quick apply
8d
Away from Home - New Business Development Executive (Lincolnshire)
PepsiCo —Reading
- Microsoft Powerpoint
- IT
- Communication skills
4d
Customer Communications Executive (Fixed-term Contract)
System C —Oxford
- Communication skills
5d
Senior Administrator
CPM UK —Stokenchurch
- £28,000 a year
- Full-time
- Hybrid work
- Employee discount
Quick apply
Digital Marketing Executive
Footprint Group —Swindon
- £28,000 - £32,000 a year
- Full-time
- In-person
Quick apply
1d
Marketing Executive
Signet Collection - Head Office —Newbury
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
Traffic Management Manager
Egis —Milton Common
- £90,000 - £140,000 a year
- Hybrid work
- Communication skills
2d
Casual driver
Snows Group —Newbury
- £12.71 an hour
- English
Email Marketing Executive
XP Power —Reading
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
Quick apply
Quality Improvement Lead
Principal Medical Limited —Bicester
- £50,000 - £55,000 a year
- Full-time
- Microsoft Word
- Management
- Microsoft Office
- Free parking
- Sick pay
Quick apply
3d
Commercial Strategy Manager
PepsiCo —Reading
- Analysis skills
- Communication skills

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Customer Services Executive

Healthxchange -
Reading

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

Customer Services Executive

Location: Reading, Hybrid

Reporting to: Customer Services Manager

Salary: up to £30,000 pa, plus discretionary annual performance bonus

Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm. Your shift will be scheduled either 8am to 5pm or 9am to 6pm.

About Us:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

About the role:

We’re looking for a dynamic, people-focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You’ll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange.

Requirements:

Excellent understanding of what a great customer experience is.
Previous experience in a Customer Support or Contact Centre environment.
Strong organisational skills and able to work to deadlines and deliver results under pressure.
High attention to detail with a focus on quality.
Excellent email writing skills.
Ability to work under pressure in a fast-paced environment, whilst being flexible and adaptable.
Self-motivated, with the ability to work under minimal supervision.
Excellent time management capability.
Proven communication skills, and confident telephone manner.
IT skill such as Microsoft Office and CRM systems (Salesforce desirable)

Responsibilities:

Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies.
Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times.
Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.
Always act as a team player, working with your colleagues to achieve department goals and objectives.
Maintain accurate records within our customer database and CRM system.
Support with initiatives to upsell or promote HXP’s products or services.
Maintain an up-to-date knowledge of company products and procedures.
Provide support with ad-hoc projects and tasks as required.

Benefits

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

Work Location: Hybrid remote in Reading RG2 0NH

Quick apply

Refine Your Search

delivery executive jobs in oxford, oxf

Customer Services Executive

Social Media Executive

Sales Executive

Customer Service and Administration Executive

Customer Services Manager

Personal Assistant

Business Development Executive

Project Co-ordinator

Office Manager & Team Assistant

Personal Assistant to the Events Director

Away from Home - New Business Development Executive (Lincolnshire)

Customer Communications Executive (Fixed-term Contract)

Senior Administrator

Digital Marketing Executive

Marketing Executive

Traffic Management Manager

Casual driver

Email Marketing Executive

Quality Improvement Lead

Commercial Strategy Manager

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