Technical support occupations Work, Jobs in Padworth, Brk (with Salaries)

First Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £22,568.00 - £26,436.80 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Employee assistance programme
Quick apply
Entry Level IT
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £22,568.00 - £26,436.80 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Employee assistance programme
Quick apply
Customer Support Technician
Ricoh —Reading
- Communication skills
18h
Second Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £26,000 - £32,000 a year
- Full-time
- Software troubleshooting
- Driving
- IT
- Free parking
- Employee assistance programme
Quick apply
IT Support Technician (SETSU) (SEROCU)
Thames Valley Police —Reading
- £29,501 a year
- Full-time
- Customer service
- IT
- Annual leave
5d
Service Desk Analyst
ITQ Metis —Thatcham
- From £28,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Free parking
- Sick pay
Quick apply
12d
Technology Support Officer
Wokingham Borough Council —Wokingham
- £31,537 - £35,413 a year
- Full-time
- Annual leave
- Employee assistance programme
7d
IT Support Technician
OneTouchServices —Bagshot
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- In-person
Quick apply
5d
Customer Success and Support Analyst at everyLIFE Technologies
everyLIFE Technologies —Farnborough
- £27,000 a year
- Full-time
- Hybrid work
- Salesforce
- Microsoft Office
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
11d
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick apply
7d
Junior Application Support Engineer
DXC Technology —Reading
- Full-time
- Hybrid work
- Azure
- Windows
- Microsoft Office
- Life insurance
5d
Technical Support Engineer
Fujitsu —Basingstoke
- Full-time
- Oracle
- Linux
- Annual leave
- Employee assistance programme
IT Support Engineer
Wireless Logic mdex GmbH —Reading
- Hybrid work
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
6d
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Azure
- Customer service
- Microsoft Office
Technical Support Engineer
Barracuda Networks Inc. —Reading
- Salesforce
- English
- Windows
Quick apply
7d
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Technical Support Engineer Intern (fix term contract)
Exabeam —Maidenhead
- Linux
- In-person
- Internship
Technical Support Engineer (US hours)
proventeq —Reading
- Hybrid work
- Azure
- DevOps
- Maintenance
Office-Based Service Desk Audio Visual Engineer
Auditel Rental and Service Limited —High Wycombe
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Free parking
Quick apply
6d
Junior Software Support Analyst
Objective Corporation —Reading
- Full-time
- Hybrid work
- Management
- Computer Science
- Engineering
5d

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technical support occupations jobs near padworth, brk

First Line Support

SOUTHERN COMMUNICATIONS LIMITED
Basingstoke

Quick apply

Job details

Permanent | Full-time
£22,568.00 - £26,436.80 a year

Benefits

Free parking
Company pension
Canteen
Employee assistance programme
Referral programme
Sick pay
On-site parking

Qualifications

Driving Licence
Software troubleshooting
Customer service
Technical support
IT support
IT
Communication skills

Full job description

The successful candidate will be providing first line IT support to internal users across SCG, acting as the initial point of contact for all IT related queries and issues.

Responsibilities:

Providing first-line IT support to internal users, acting as the first point of contact for IT queries, issues, and requests. 
Logging, categorising, and prioritising tickets accurately according to defined processes. 
Resolving first-line issues where possible, escalating to Second Line Service Desk or other teams when required. 
Supporting the wider Service Desk team in ensuring the Service Desk operation is fit-for-business and delivers high-quality support. 
Assisting with end-user computing activities including endpoint protection, software deployment, patch management, and identity and access administration. 
Contributing to user training and support activities to help users utilise IT systems effectively. 
Supporting asset management processes and contributing to end-user documentation. 
Supporting EUC endpoint protection activities by ensuring end-user devices are covered by protection software. 
Assisting with software deployment activities, rolling out EUC software to users and supporting EUC patch management activities.
Supporting identity and access administration activities in compliance with defined IAM policies, such as password resets and account provisioning. 
Staying informed about SLA targets and working to achieve them.

Skills & Experience:

Good communication skills, with the ability to communicate technical subjects in non-technical ways to users. 
A customer-focused approach with a commitment to delivering excellent service. 
A foundational understanding of IT support principles and common end-user computing technologies. 
The ability to follow documented processes and procedures accurately. 
Strong problem-solving skills and an ability to diagnose common IT issues. 
A willingness to learn and develop technical skills. 
The ability to work effectively as part of a team.

Benefits:

25 Days Holiday
Birthday Day Off
Buy Holiday Scheme
Career Development and Progression Opportunities
Employee Assistance Programme
Enhanced Company Sick Pay
Discounted Retail Vouchers
Reduced Gym Membership
SCG Mobile Benefit
Employee Referral Bonus
Annual Salary Reviews
Pension Scheme
Onsite Canteen (offering free croissants and free freshly made soup daily)
Free On-Site Parking
Charity Events

SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.

We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

Pay: £22,568.00-£26,436.80 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in padworth, brk

First Line Support

Entry Level IT

Customer Support Technician

Second Line Support

IT Support Technician (SETSU) (SEROCU)

Service Desk Analyst

Technology Support Officer

IT Support Technician

Customer Success and Support Analyst at everyLIFE Technologies

1st/2nd Line IT Support Engineer - Farnborough

Junior Application Support Engineer

Technical Support Engineer

IT Support Engineer

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

Technical Support Engineer

Service Desk Analyst

Technical Support Engineer Intern (fix term contract)

Technical Support Engineer (US hours)

Office-Based Service Desk Audio Visual Engineer

Junior Software Support Analyst

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