Customer experience coordinator Work, Jobs in Paisley, Rfw (with Salaries)

Appeals, Complaints and Conduct Coordinator
University of the West Scotland —Paisley
- £28,031 - £33,002 a year
- Full-time
- Administrative experience
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
International Recruitment and Conversion Coordinator
University of the West Scotland —Paisley
- £28,031 - £33,002 a year
- Full-time
- University
- Annual leave
- Employee assistance programme
12d
Helpdesk Coordinator
OCS Group —Glasgow
- Overtime
- Customer service
- Microsoft Office
Quick apply
Export and Sales Administrator
ICL Tech Ltd —Glasgow
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
3d
Learning & Development Coordinator
GAP Group —Glasgow
- Full-time
- Microsoft Excel
- Microsoft Office
- Human resources
Operations Coordinator
Lucid Cleaning Ltd —Glasgow
- £28,000 - £30,000 a year
- Overtime
- Customer service
- Administrative experience
- Supervising experience
Quick apply
11d
Executive Relationships Coordinator
University of Strathclyde —Glasgow
- £33,002 - £36,636 a year
- Full-time
- Communication skills
13d
Sales Support Coordinator
Kew Demand Business Services —Glasgow
- £2,200 - £2,600 a month
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Materials Support Coordinator
GMC Gypsum Services —Glasgow
- £2,250 - £2,650 a month
- Full-time
- Customer service
- Microsoft Office
- Warehouse experience
Quick apply
Sales Support and Research Coordinator
Sandman Hotel Group —Glasgow
- Full-time
- CRM software
- Hospitality
- Microsoft Excel
- Free parking
- Flexible schedule
Delivery Support Coordinator
Gamma —Glasgow
- Full-time
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
Quick apply
Customer Hire & Sales Coordinator
GAP Group —Glasgow
- Full-time
- Communication skills
Project Coordinator
Scottish Power —Cambuslang
- From £38,760 a year
- Customer service
- Computer literacy
- Presentation skills
- Annual leave
- Employee discount
13d
Supply Chain Coordinator
Go Swag —Glasgow
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- IT
Delivery Support Coordinator
Pragma —Glasgow
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
Internal Account Coordinator
BSS —Glasgow
- Full-time
- Communication skills
9d
Learning and Development Advisor/Coordinator
Capita —Helensburgh
- Up to £26,000 a year
- Part-time
- Microsoft Office
- Mentoring
- In-person
Employability Coordinator
The Lennox Partnership —Ardrossan
- £24,479 a year
- Part-time
- Hybrid work
- Microsoft Office
- Mentoring
Quick apply
11d
Volunteer Community Engagement Coordinator (Health & Community Focus)
Klinefelter Syndrome Support Scotland —Scotland
- £1 a year
- Weekend availability
- Hybrid work
- CRM software
- Social media management
- Customer service
- Work from home
Quick apply
6d
Technical Service Representative
Scottish Galvanizers Ltd , part of Wedge Group —Glasgow
- £30,000 - £35,000 a year
- 8 hour shift
- Quality control
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
6d

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customer experience coordinator jobs near paisley, rfw

Appeals, Complaints and Conduct Coordinator

University of the West Scotland -
Paisley

Apply Now

Job details

Full-time
£28,031 - £33,002 a year

Benefits

Additional leave
Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

SVQ
Administrative experience
Continuous improvement
Organisational skills
Communication skills
Teaching

Full job description

Salary

Grade 4: £28,031 - £33,002 per annum

Contractual hours

Basis

Full Time

Region

Central

Job category/type

Professional Services

Date posted

07/07/2026

Job reference

REQ000578

QuEST

Paisley Campus with travel to other campuses as required.

Permanent

The POST – REQ000578 - Appeals, Complaints and Conduct Coordinator

We are seeking a highly organised and professional individual to join our team as an Appeals, Complaints and Conduct Coordinator. In this role, you will support the administration of student complaints in line with the University's statutory Complaints Handling Procedure, as well as assist with processes related to student conduct and discipline, academic appeals, and suspensions.

Working closely with colleagues in the Appeals, Complaints and Conduct Team (4FTE), you will play a key role in ensuring the efficient handling of cases and the effective operation of the Student Disciplinary Procedure. In addition, to managing casework, you will contribute to the ongoing improvement of processes, workflows and guidance to support efficiency, consistency and service capacity.

This position demands strong organisational and communication skills, a high level of discretion, and the ability to navigate complex and sensitive situations with professionalism and empathy. You will be expected to manage a varied workload, responding flexibly to changing priorities, and work collaboratively with colleagues to support service delivery and continuous improvement.

Exceptional written and verbal communication skills, along with meticulous attention to detail, are essential.

The successful candidate should have the following:

HND/SVQ level 4 or equivalent or have relevant and practical work
Experience of working with regulatory frameworks or applying processes and
Experience of building effective working relationships with internal stakeholders and external agencies.
Experience of working in a customer focused
Experience of supporting committee management and minute taking and report
Experience of providing administrative support across a range of activities involving multiple stakeholders.
Experience of identifying and/or contributing to improvements in processes or ways of working.

ABOUT US

The University of the West of Scotland is one of Scotland’s largest and most dynamic modern universities. Our reach across the country, together with our London campus, means that UWS is a significant force in global knowledge creation, innovation, and a leading provider of undergraduate, postgraduate and research degree education. Our degrees provide students with a transformational experience; equipping them with highly sought-after graduate skills that set them up for global success in world-leading sectors, industries and businesses.

With cutting-edge courses, modern pedagogy and practical knowledge, we enable our students and staff to experience the joy of learning, teaching, research and innovation, and apply their knowledge for the benefit of others.

UWS is officially ranked by Times Higher Education in the top 200 universities worldwide under 50 years old (2024 Young University Rankings).

Our professional services teams are the backbone of UWS, providing robust and innovative solutions to support the vast range of work across learning and teaching, and research and innovation. You will join a supportive and dedicated team, playing a key role in a range of work that will help drive forward our ambition to deliver world-leading research, and graduates who will design, shape and build a new future.

We offer our staff a caring and supportive environment, across five campuses, and a competitive benefits package which includes:

24 days of annual leave, plus a further 12 days for public/university holidays
An additional days leave on your birthday
Defined benefit contribution pension scheme (including death in service benefits upon joining the scheme
A flexible approach to working pattern and work-life balance
Employee discount scheme across 3,500 retailers
Fitness facilities across our campuses
Access to a range of health and wellbeing resources, including occupational health, physiotherapy and access to our Employee Assistance Programme
Professional, career and research development opportunities.

Closing Date: Friday 31 July 2026

Interview Date: Monday 17 August 2026

Please note that the appointment will be made on the first point of the salary scale (unless by exception, where evidence would need to be provided).

The University reserves the right to shorten/extend the closing date of any position where a high/low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.

You can find out more about how the University uses your personal data as part of the recruitment process by looking at the UWS HR Applicant Privacy Notice at www.uws.ac.uk

UWS are committed signatories to the Armed Forces Covenant.

UWS is committed to equality and diversity and welcomes applications from underrepresented groups.

UWS is a “Disability Confident” employer.

University of the West of Scotland is a registered Scottish charity, no. SC002520

Apply Now

Refine Your Search

customer experience coordinator jobs in paisley, rfw

Appeals, Complaints and Conduct Coordinator

International Recruitment and Conversion Coordinator

Helpdesk Coordinator

Export and Sales Administrator

Learning & Development Coordinator

Operations Coordinator

Executive Relationships Coordinator

Sales Support Coordinator

Materials Support Coordinator

Sales Support and Research Coordinator

Delivery Support Coordinator

Customer Hire & Sales Coordinator

Project Coordinator

Supply Chain Coordinator

Delivery Support Coordinator

Internal Account Coordinator

Learning and Development Advisor/Coordinator

Employability Coordinator

Volunteer Community Engagement Coordinator (Health & Community Focus)

Technical Service Representative

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