Product specialist Work, Jobs in Parbold, Lan (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Travel Consultant
Trailfinders —Liverpool
- £44,000 - £49,000 a year
- Sales
Data Analyst
SolutAI UK Ltd —Accrington
- £36,420 - £39,443 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- SQL
- Flexitime
Quick apply
4d
AI & Process Transformation Specialist
Places for People —Preston
- £40,000 a year
- Hybrid work
- Microsoft Excel
- Analysis skills
- Presentation skills
- Employee discount
- Flexible schedule
7d
Senior Specialist, Tax Product Management
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Analysis skills
- Bachelor's degree
- Organisational skills
Marine Procurement Specialist
Thalasic Ltd —Liverpool
- £30,000 - £40,000 a year
- Full-time
- In-person
- Communication skills
- Negotiation
- Flexitime
- Work from home
Quick apply
Complaints Resolution Specialist
MCS —Warrington
- £32,112 a year
- Full-time
- Microsoft Word
- Analysis skills
- Organisational skills
- Free parking
- Annual leave
Quick apply
3d
Buyer
VINCI Construction —Burscough
- Analysis skills
- Construction experience
- Communication skills
Deputy Manager | Willow Space Hub | Skelmersdale
Lancashire County Council —Skelmersdale
- £40,777 - £46,142 a year
- Full-time
- Care plans
- Free parking
- Annual leave
11d
UX Research Operations (ResOps) Specialist
interactive investor —Manchester
- £42,230 - £63,350 a year
- Full-time
- Hybrid work
- Project management
- SharePoint
- AI
- Annual leave
- Employee discount
Quick apply
Sales Estimator-Bespoke Fire Doorset Manufacturing
EDSI —Burscough
- £30,000 a year
- Full-time
- Microsoft Excel
- Sales
- ERP systems
Quick apply
Classic Vehicle Membership & Events Specialist
VW Classic Club UK Ltd —Manchester
- £50,000 a year
- Hospitality
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
22h
Customer Support – Technical Support Specialist
Aareon AG —Manchester
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Accounting
- Organisational skills
- Work from home
Climate & Environmental Data Scientist
Technovative Solutions LTD. —Manchester
- £55,000 - £70,000 a year
- Full-time
- Doctoral degree
- Master's degree
- Machine learning
- Free parking
Quick apply
Assistant Project Manager
RSE —Warrington
- Engineering
- Project management
- Communication skills
- Employee discount
Assistant Sourcing Specialist
Matalan —Liverpool
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Negotiation
- Employee discount
Quick apply
Quality Control Technician (Shift Working)
Kerax Limited —Chorley
- £28,000 - £30,000 a year
- Full-time
- Analysis skills
- Quality control
- Computer skills
- Life insurance
- Sick pay
Quick apply
1d
Senior Product Manager
HippoDigital —Manchester
- £57,500 - £66,000 a year
- Hybrid work
- Agile
- In-person
- Leadership
- Employee discount
14d
BMW & MINI Workshop Controller (Southport)
The Halliwell Jones Group —Southport
- Up to £40,040 a year
- Weekend availability
- Customer service
- Microsoft Office
- In-person
Quick apply
Data Engineer
BAE Systems —Preston
- £55,000 a year
- Hybrid work
- SQL
- Continuous improvement

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product specialist jobs near parbold, lan

Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional.
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners.
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building.

Why work for ESB International?

Our amazing customer focus and service to our clients.
Along with our deep commitment to our learners.
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period.
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary.
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY.
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

product specialist jobs in parbold, lan

Head of Customer Experience

Travel Consultant

Data Analyst

AI & Process Transformation Specialist

Senior Specialist, Tax Product Management

Marine Procurement Specialist

Complaints Resolution Specialist

Buyer

Deputy Manager | Willow Space Hub | Skelmersdale

UX Research Operations (ResOps) Specialist

Sales Estimator-Bespoke Fire Doorset Manufacturing

Classic Vehicle Membership & Events Specialist

Customer Support – Technical Support Specialist

Climate & Environmental Data Scientist

Assistant Project Manager

Assistant Sourcing Specialist

Quality Control Technician (Shift Working)

Senior Product Manager

BMW & MINI Workshop Controller (Southport)

Data Engineer

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