Customer support & client services occupations Work, Jobs in Parkstone, Dor (with Salaries)

Customer Contact Specialist
Van Mossel Automotive Group UK Ltd —Poole
- £28,089 - £38,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Employee discount
- Gym membership
Quick apply
Operations Coordinator
Glow Green Ltd —Bournemouth
- Up to £35,000 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Annual leave
- Referral programme
Quick apply
5d
Operations Executive
Glow Green Ltd —Bournemouth
- Up to £35,000 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Annual leave
- Referral programme
Quick apply
5d
Call Quality Administrator
Better —Bournemouth
- £28,000 a year
- Full-time
- Analysis skills
- Employee discount
Quick apply
5d
Customer Support Executive
Nourish Care —Bournemouth
- Full-time
- Remote
- Organisational skills
- Annual leave
- Employee assistance programme
2d
Out Of Hours Operator
Appello —New Milton
- £12.81 an hour
- Weekend availability
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
6d
Customer Repairs Advisor
HASTOE HOUSING ASSOCIATION —Dorchester
- £28,640 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Customer Service Adviser
Pennon Water Services —Bournemouth
- £28,005 a year
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
3d
Customer Service Specialist-Maternity Cover
Charles Trent —Poole
- £26,500 - £29,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
5d
Customer Service Team Lead
Charles Trent —Poole
- £34,000 a year
- Full-time
- Customer service
- Supervising experience
- Leadership
- Employee discount
Quick apply
Customer Service ISSCO/0626/07
Transmission Developments Co (GB) Ltd —Poole
- Full-time
- Customer service
- Computer skills
- Free parking
14d
Delivery Station Liaison Agent
Amazon UK Services Ltd. —Bournemouth
- Full-time
- Customer service
- English
- Administrative experience
Customer Experience Associate
Tower Supplies —Poole
- £29,000 - £30,500 a year
- Full-time
- Customer service
- Communication skills
Quick apply
2d
Customer Service Advisor
OA Partners —Bournemouth
- £26,250 a year
- Temporary
- Annual leave
12d
Customer Account Representative
Eaton —Wimborne
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
Senior Customer Service Advisor
Barclays —Bournemouth
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Client Services Director
Bright Blue Day —Bournemouth
- £75,000 - £85,000 a year
- Full-time
- Travel
- Financial services
- AI
4d
Service Executive
Vitality —Bournemouth
- Microsoft Word
- Customer service
- Microsoft Office
4d
Student Services Adviser (Part Time)
Arts University Bournemouth —Poole
- £10,316 a year
- Part-time
- Customer service
- Communication skills
3d
Customer Success Manager
Nourish Care —Bournemouth
- Hybrid work
- Travel
- Time management
- Annual leave
- Employee assistance programme
2d

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customer support & client services occupations jobs near parkstone, dor

Customer Contact Specialist

Van Mossel Automotive Group UK Ltd -
Poole

Quick apply

Job details

Full-time
£28,089 - £38,000 a year

Benefits

Cycle to work scheme
Company pension
Employee discount
Gym membership
Referral programme
Car scheme

Qualifications

Sales
Customer service
Organisational skills
Communication skills

Full job description

We have an opportunity for a Customer Contact Specialist to join our team at Poole Audi.

As a Customer Contact Specialist, you will play a key role in delivering an exceptional customer experience across our brands. Responsible for managing customer enquiries and service bookings, you will proactively contact customers to discuss service plans, maintenance requirements, and aftersales opportunities, helping to build lasting customer relationships while achieving booking and sales targets.

Your responsibilities will include:

Make outbound calls to follow up on existing customer enquiries.
Contact our customers to discuss the benefits of Service Plans and assist with plan setup and sales.
Promote and sell applicable scheduled maintenance, associated repair work, and vehicle recall campaigns.
Achieve monthly service booking and Service Plan targets.
Handle inbound service booking enquiries efficiently and professionally.
Deliver a consistently high level of customer service across all customer interactions.
Build and maintain positive relationships with customers, ensuring a seamless customer journey.
Accurately update customer records and booking information in relevant systems.

What you will need to be a Customer Contact Specialist at Poole Audi.

Ideally experience within the automotive industry or within an aftersales environment.
Experience in a customer-facing or telephone-based customer service role.
Confident and professional telephone manner.
Strong communication skills with the ability to build rapport quickly.
Good technical understanding and the ability to explain information clearly to customers.
Target-driven with the ability to achieve sales and booking objectives.
Excellent attention to detail and accuracy when updating customer records.
Strong organisational skills with the ability to manage multiple tasks effectively.
A professional, customer-focused approach and commitment to delivering outstanding service.

Hours of work: Monday to Friday 08.30 to 17.30

What you will get in return:

A competitive salary of £28,089 plus performance bonus OTE £38,000.

As well as your salary, you’ll enjoy a range of great benefits designed to support your wellbeing, career and lifestyle:

Car Benefit Scheme - Lease a Car from as little as £209 per month.

Vehicle Purchase Discount on various brands.

Company Discounts on MOTs, servicing, parts and accessories for you and your family.

Retail & Lifestyle Discounts - Access to 100+ rewards with Simply rewards, including gym memberships and local offers.

30 Days’ Holiday (including bank holidays)

Career Development & Training - Industry-leading brand training and ongoing support through our in-house learning management system.

Health Cash Plan - Includes mental health support, GP consultations, and cashback on dental, optical and prescription costs, plus access to private consultations.

Pension - Contributory pension through Aviva.

Life Assurance - Providing peace of mind for your loved ones.

Cycle to Work Scheme - Save money while supporting a healthier commute.

Refer a Friend Scheme Earn up to £2,000 on introducing successful employees.

Social Events - opportunity to get together with your colleagues, recent events have been go-karting, Charity quiz nights, Goodwood, Private cinema trips

Please note: some benefits are subject to eligibility criteria and successful completion of your probation period.

Why Join Van Mossel?

We are proud to be part of Van Mossel Automotive Group; an award winning, people orientated, family-owned business that has gained global recognition over a 78-year tenure in the automotive industry.

Van Mossel now operates in over 7 countries and have been named as one of the leading automotive companies in Europe.

At Van Mossel, we believe it’s our people who set us apart and drive our company forward as we continue to grow.

If this looks like the right role for you, we want to hear from you!

We are an equal opportunities employer and welcome applications from people of all backgrounds. We are committed to creating an inclusive workplace where everyone is treated fairly and with respect.

Job Type: Full-time

Pay: £28,089.00-£38,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer support & client services occupations jobs in parkstone, dor

Customer Contact Specialist

Operations Coordinator

Operations Executive

Call Quality Administrator

Customer Support Executive

Out Of Hours Operator

Customer Repairs Advisor

Customer Service Adviser

Customer Service Specialist-Maternity Cover

Customer Service Team Lead

Customer Service ISSCO/0626/07

Delivery Station Liaison Agent

Customer Experience Associate

Customer Service Advisor

Customer Account Representative

Senior Customer Service Advisor

Client Services Director

Service Executive

Student Services Adviser (Part Time)

Customer Success Manager

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