Customer service associate Work, Jobs in Partick, Glg (with Salaries)

Call Centre Agent
Wescot Credit Services —Glasgow
- £26,436.80 - £27,528.22 a year
- Rotating shift
- Remote
- IT
- In-person
- Employee assistance programme
- Employee discount
Customer Service Assistant
Wickes —Glasgow
- £8.82 - £12.71 an hour
- Weekend availability
- Customer service
- Annual leave
- Employee discount
Customer Service Representative
William Hill —Glasgow
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Customer Representative - Glasgow
Nationwide Building Society —Glasgow
- From £26,500 a year
- Full-time
- Customer service
- Banking
6d
Customer Service Advisor
Fittleworth —Glasgow
- £27,007.50 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
4d
Customer Service Representative
Tesco Insurance —Glasgow
- £25,200 - £26,000 a year
- Full-time
- Hospitality
- Communication skills
- Employee discount
- Gym membership
9d
Customer Service Representative - Glasgow
City Facilities Management (UK) —Glasgow
- £25,468.38 a year
- Overtime
- Customer service
- Work from home
- Employee discount
Customer Service Advisor
Olleco —Coatbridge
- £27,497.60 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Customer Service Agent
ABM UK —Paisley
- £12.81 an hour
- Part-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Customer Service Advisor
Huntswood —Glasgow
- From £26,227 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Store discount
- Health & wellbeing programme
Quick apply
6d
Part Time Customer Service Advisor
Collegiate —Glasgow
- £12.71 an hour
- Part-time
- Computer literacy
- Data entry
- Communication skills
- Bereavement leave
- Sick pay
Quick apply
Customer Service Assistant
We Love Fundraising —Glasgow
- From £570 a week
- Full-time
- Bilingual
- Customer service
- No experience needed
- Referral programme
Quick apply
4d
Customer Service Advisor - East Kilbride
HM Revenue and Customs —East Kilbride
- £28,016 a year
- Part-time
- Hybrid work
- Customer service
- Basic maths
- No experience needed
- Annual leave
- Work from home
10d
Customer Service Advisor
SMH PRODUCTS LTD —Glasgow
- Full-time
- Sales
- Customer service
- Administrative experience
- Free parking
- Life insurance
Quick apply
Customer Service Advisor
Calido Logs and Stoves —Stirling
- £28,500 - £30,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
4d
Call Centre Agent
Optical Express Group —Glasgow
- £13 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
Customer Service Advisor
NWH Group —Glasgow
- £27,976 a year
- Full-time
- Organisational skills
- IT
- Typing
Customer Services Coordinator
Heatsafe Heating Ltd —Falkirk
- £25,000 - £28,000 a year
- Part-time
- Remote
- Customer service
- English
- Administrative experience
Quick apply
6d
Customer Service Advisor
Speedy Freight Glasgow —Newton Mearns
- From £25,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
3d
Customer Service Representative
BWT UK —Glasgow
- £24,784.50 a year
- 8 hour shift
- Bilingual
- Microsoft Outlook
- English
- Free parking
- Health & wellbeing programme
Quick apply
10d

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Call Centre Agent

Wescot Credit Services -
Glasgow

Apply Now

Job details

£26,436.80 - £27,528.22 a year

Benefits

Discounted gym membership
Company events
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Full job description

Glasgow, United Kingdom

Call Centre Agent, Glasgow - Starting 27th July 2026!

Salary: Starting from £26,436.80 and progressing to £27,528.22 (based on experience and a 40 hrs contract)
Bonus: Fantastic monthly bonus where you could earn around an extra £2000 per year.
Shifts: We are open Monday to Friday 8am - 6pm and Saturdays 8am - 4pm, you will work on a 4-week rotational shift pattern within those hours and work 1 in 4 Saturdays, but don’t worry we’ll give you a day off during the week prior to your Saturday shift.
Training: 4 weeks with a dedicated L&D Trainer supporting you.
Remote working: Fully Remote working following first 2 months of in office support.

Wescot Credit Services are seeking dedicated Call Centre Agents to join our First Direct team, this is an exciting opportunity to become a valued member of the team!

You’ll handle both inbound and outbound calls, providing customers with the support they need to navigate their financial challenges. You will use your empathy and resilience to build rapport and help customers find affordable repayment solutions. By listening and understanding their struggles, you will make a positive impact on their financial recovery.

Key Responsibilities:

Provide 5-star customer service, you will be the first point of contact, offering compassionate and professional support.
Handle inbound and outbound calls, you will support customers through their financial struggles with care and understanding.
Update multiple systems, you will accurately record customer interactions and outcomes across various internal systems, ensuring data is up-to-date and compliant with regulatory standards.
Conduct detailed affordability assessments, you will assess each customers affordability before setting up payment plans.
Create tailored repayment plans, you will help customers create affordable repayment options to get them back on track.
Identify vulnerable customers, you will recognise signs of vulnerability ensuring the right support is given.
Collaborate with colleagues, you will share insights and best practices, contributing to a supportive team environment.

If you’re passionate about making a difference, helping people, and working in a supportive environment, we want to hear from you!

Benefits include:

31 days holiday including bank holidays.
Discounts and cash back on hundreds of high-street shops
Optional private healthcare plan (BUPA)
Lots of great monthly incentives where you can win a range of prizes and rewards!
Ongoing support and development from our in-house team

Why work at Wescot Credit Services:

Summer and Christmas Parties.
Mandatory annual salary review.
Company funded Health & Wellbeing Initiatives.
See what our colleagues say: https://youtu.be/fM3-_4cqZdA?si=JtQgVJNc2KGROvZf

Wescot Credit Services is a Contact Centre working with several large UK banks, as well as Credit Card Providers, Energy, Telecoms and others to help recover debts owed to them by their customers.

We are proud to announce that Encore Capital Group, which Wescot is part of, is Great Place to Work-Certified™ in Costa Rica, France, India, Portugal, the United Kingdom and the United States.

Diversity and inclusionare very important to us at Wescot and we value diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone.

**At Wescot we’re regulated by our clients - as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we’re unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK.

Helping each and every customer to financial recovery

Here at Wescot we work for a number of organisations in the UK, including all of the large banks, as well as Credit Card Providers, Energy, Telecoms etc. Organisations trust us to recover debts owed to them by their customers. We continously invest in our people to deliver high service standards to support you. Wescot will work with customers to identify affordable and sustainable repayment arrangements which are based on your individual circumstances.

Our Total Rewards Package for All Round Wellbeing

We understand the importance of the balance between work and life, between fun and professionalism, and between being a corporation and being a community. That’s why we provide compensation structures and benefit plans tailored to each of our global hubs, and then enhance them with a wide range of programs that support your personal and professional growth. It’s our way of showing you that we recognize your value, understand what’s important to you, and want to reward your contributions.

Holistic Wellness

Colleague Wellness - We're focused on your wellbeing and that means supporting you across all elements of it. This comes from our company sponsored team building events, on site events to form bonds with colleagues, Mental Health First Aid support, Webinars, Employee Assistance Program and more!
Healthcare

Healthcare - Take advantage of our healthcare options to help you stay well... Gym discounts, Eye Tests and discount offers on glasses, our Employee Assistance Programme and more.
Perks

Perks - Our Colleague Discount Programme includes Transport, Retail discounts and much more.
Career Path & Development

Career Progression comes from the fact we invest in our people's skills and ability. We support your individual development, offering regular training to ensure you have the best tools and knowledge for the job. We want to help you be ready for your next career move with us.
Awards & Recognition

Awards & Recognition - We will always recognise our people's contribution to what we achieve every day. That might be an informal on the spot reward or thank you or part of the formal awards and recognition we run throughout the year such as star of the month and our global President's Club.
Pay & Bonuses

Pay & Bonuses - Earn a competitive salary, with the opportunity to participate in fun team building incentives!

Our Values In Action

At Cabot, we care about making a meaningful impact on our people, our customers, and our communities. We believe diversity in all its forms brings different thinking styles and perspectives. That builds our creativity and ability to find a better way. It also enables us to understand the different communities that make up our society. The more we understand, the easier it is to deliver the right outcomes for our customers.

Inclusive Workplace

We are striving to be an inclusive and progressive organisation where everyone feels comfortable and enabled to be themselves at work. We value the diversity of thought that different backgrounds and cultures can bring as it makes us stronger. The more we understand each other, the easier it is to deliver the right outcomes for our consumers and to support each other. Prioritising inclusion and belonging improves collaboration and enhances people’s wellbeing; both of which are essential parts of supporting our colleagues, and in turn our business, to succeed.

Giving Back To Our Community

We give back by volunteering, and charity work, trying to make a positive impact on the communities, where we live and work and we are proud to do so.

Apply Now

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