Patient access occupations Work, Jobs in Penkridge, Sts (with Salaries)

Care Navigator
Archvale —Stafford
- £12 - £13 an hour
- Part-time
- Communication skills
- Annual leave
- Sick pay
Quick apply
Patient Coordinator (Reception)
Sutton Coldfield Group Practice (SCGP) - NHS —Sutton Coldfield
- £12.71 an hour
- Part-time
- Customer service
- Organisational skills
- Front desk
Quick apply
13d
Theatre Receptionist
University Hospitals of North Midlands NHS Trust —Stafford
- £25,272 a year
- Full-time
- Front desk
- IT
- Communication skills
2d
Clerical Officer
The Dudley Group NHS Foundation Trust —Brierley Hill
- £25,272 a year
- Part-time
- Communication skills
3d
Receptionist
Bupa —Birmingham
- £13 an hour
- Weekends only
- Customer service
- Front desk
- Employee discount
- Gym membership
Quick apply
3d
Front of House & Client Experience Coordinator
LA Skin Clinic —Birmingham
- From £14 an hour
- Full-time
- Customer service
- English
- Front desk
- Free parking
- Employee discount
Quick apply
5d
Adult & Paediatric Administrator/Crisis Worker- Staffs (Bank)
Mountain Healthcare —Stoke-on-Trent
- £30.56 - £40.24 an hour
- 8 hour shift
- Administrative experience
- Organisational skills
- IT
- Annual leave
Quick apply
11d
Cancer Navigator
University Hospitals of North Midlands NHS Trust —Stoke-on-Trent
- £28,392 - £31,157 a year
- Full-time
2d
Front of House - Weekend
Yorkshire Dental Suite —Birmingham
- Up to £30,000 a year
- Weekend availability
- Customer service
- Administrative experience
- Front desk
- Health & wellbeing programme
- Employee discount
Quick apply
7d
Receptionist – Urgent Treatment Centre
Partnering Health —Walsall
- £12.71 an hour
- Part-time
- Customer service
- Microsoft Office
- Front desk
- Employee assistance programme
- Employee discount
Clerical officer
Walsall Healthcare NHS Trust —Walsall
- £25,760 - £27,476 a year
- Full-time
- Travel
- Organisational skills
- IT
2d
GP Medical Secretary
Albrighton Medical Practice —Albrighton
- £12.71 an hour
- Part-time
- Organisational skills
- IT
- Typing
- Free parking
Quick apply
Progress Chaser (AMU)
Walsall Healthcare NHS Trust —Walsall
- £25,760 - £27,476 a year
- Full-time
4d
Clinical Admissions Coordinator
Welford Healthcare —Telford
- £20 an hour
- Part-time
- Management
- Sales
- Microsoft Office
Quick apply
LA Skin + Laser Front of House & Client Experience Coordinator Edgbaston Village, Birmingham • In
LA Skin Clinic —Birmingham
- From £14 an hour
- Full-time
- Customer service
- English
- Front desk
- Free parking
- Employee discount
Quick apply
5d
Medical Receptionist
Bournbrook Varsity Medical Centre —Birmingham
- From £12.71 an hour
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
3d
General Practice Assistant
Hanley, Bucknall and Bentilee Primary Care Network (PCN) - Harley Street Medical Centre —Stoke-on-Trent
- £12.71 - £14.11 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Travel
- Free parking
Quick apply
3d
Patient Advisor
Optical Express Group —Birmingham
- £27,000 a year
- Weekend availability
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
2d
Dental Receptionist/Administrative Assistant
Clear Smiles —Wolverhampton
- £13.38 an hour
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
6d
Medical Receptionist
Drayton Medical Practice —Market Drayton
- £12.71 an hour
- Part-time
- GP surgery experience
- Administrative experience
- Computer skills
- Health & wellbeing programme
Quick apply

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Care Navigator

Archvale
Stafford

Quick apply

Job details

Permanent | Part-time
£12 - £13 an hour

Benefits

Annual leave
Company pension
Sick pay

Qualifications

Primary care
Communication skills

Full job description

Job role: Care Navigator

Job type: Permanent

Working hours: Part-time up to 30hrs

Salary: £12.71 per hour

Location: Castlefields Surgery, Castle Way, Newport Road, Stafford ST16 1BS

About Us

We are a rapidly growing GP-led organisation with a mission to ensure that all patients have access to comprehensive, coordinated and continuous care within a sustainable primary care system. We appreciate that our whole primary care system is struggling, which is causing a negative effect on patient care and staff happiness. We believe that we can turn this around by reimagining how primary care is delivered from the ground up by placing a focus on data insights, technology and clinical innovation. Ultimately, we want to improve patient access, patient experience and health outcomes to significantly increase the quality of care for our patients. However, we can only build the best primary care service there is if our colleagues are happy, empowered and supported within an excellent working environment. If you believe that there are ways to drastically improve the way primary care is delivered for both patients and staff alike and you want to be a part of this; then we would love to meet you and tell you more about our plans.

Job role overview:

To support the practice clinical team by signposting patients to the appropriate healthcare professional or service, working as part of the practice’s multidisciplinary team. The Care Navigator will also be expected to undertake reception duties as part of the role, supporting the administrative team in delivering a polite and professional service to the entitled patient population.

Duties include but are not limited to:

Process and effectively signpost patients to the appropriate healthcare professional, depending on the presenting condition
Answer incoming phone calls, transferring calls or dealing with the callers’ requests appropriately
Process patient requests for appointments
Process repeat prescription requests
Initiate contact with and respond to requests from patients, team members and external agencies

Photocopy documentation as required
Data entry of new and temporary registrations and relevant patient information as required
Input data into the patients’ healthcare records as necessary
Direct requests for information, e.g., SAR, insurance/solicitors’ letters and DVLA forms, to the administrative team
Manage all queries as necessary in an efficient manner
Carry out system searches as requested
Maintain a clean, tidy, effective working area at all times
Monitor and maintain the reception area and noticeboards
Support all clinical staff with general tasks as requested
Undertake all mandatory training and induction programmes
Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
Contribute to public health campaigns (e.g., flu clinics) through advice or direct care

Skills and experience:

Essential:

Experience working in a primary care setting
Excellent communication skills
Clear & polite telephone manner
Problem-solver with the ability to process information accurately and effectively, interpreting data as required
Sensitive and empathetic in distressing situations

Desirable:

Experience working as a care navigator
Experience using EMIS
Healthcare qualification (level 2) or working towards gaining equivalent level

Benefits:

27 days annual leave (pro-rata) plus 8 bank holidays (pro-rata)
NHS Pension Scheme
Enhanced family leave
Enhanced sick pay

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such will be necessary for a submission for the Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Quick apply

Refine Your Search

patient access occupations jobs in penkridge, sts

Care Navigator

Patient Coordinator (Reception)

Theatre Receptionist

Clerical Officer

Receptionist

Front of House & Client Experience Coordinator

Adult & Paediatric Administrator/Crisis Worker- Staffs (Bank)

Cancer Navigator

Front of House - Weekend

Receptionist – Urgent Treatment Centre

Clerical officer

GP Medical Secretary

Progress Chaser (AMU)

Clinical Admissions Coordinator

LA Skin + Laser Front of House & Client Experience Coordinator Edgbaston Village, Birmingham • In

Medical Receptionist

General Practice Assistant

Patient Advisor

Dental Receptionist/Administrative Assistant

Medical Receptionist

I want to receive the latest job alerts for patient access occupations in penkridge, sts

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