Customer experience manager Work, Jobs in Perry Barr, Wmd (with Salaries)

Customer Experience Manager - Birmingham City Centre
Bruntwood —Birmingham
- £35,000 - £45,000 a year
- Full-time
- Customer service
- Team management
- Annual leave
6d
Customer Retentions Specialist
Paul Rigby Group —Birmingham
- £28,089.10 - £32,000.00 a year
- Full-time
- CRM software
- Computer literacy
- Organisational skills
Quick apply
Customer Advisor
Boots —Birmingham
- £16 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
13d
Airport Station Manager
Wilson James —Birmingham
- £50,000 - £53,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Budgeting
- Annual leave
- Employee discount
E-commerce Operations Manager
Snipes Clothing and Fashion UK Ltd —Birmingham
- £3,700 - £4,500 a month
- Full-time
- English
- Free parking
Quick apply
3d
Customer Sales Manager
Care UK —Birmingham
- £40,000 a year
- Weekend availability
- Customer service
- Business development
11d
Store Manager
Aldi —Birmingham
- £52,910 - £69,000 a year
- Recruiting
- Retail management
- Annual leave
Customer Relationship Marketing Manager
Helping Hands —Birmingham
- £60,000 a year
- Hybrid work
- Team management
- Communication skills
- Analytics
Quick apply
Team Leader
i24 Group —Aston
- From £20,000 a year
- Part-time
- Supervising experience
- Team management
- Organisational skills
Quick apply
Operations Manager
Firma Stella Sports Memorabilia —Kidderminster
- £45,000 - £50,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
12d
Trainee Operations Manager
VISION VINTAGE —Birmingham
- £26,000 - £28,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Gym membership
Quick apply
6d
Barista
Starbucks —Sutton Coldfield
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Assistant Aftersales Manager
TrustFord —Erdington
- Customer service
- Hotel
- Annual leave
- Employee discount
Sales Assistant
Maje —Birmingham
- Full-time
- Customer service
- Employee discount
Quick apply
Customer Experience Advisor
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- English
- Travel
- Relocation assistance
- Annual leave
Sales Support Administrator
Kingfisher Midlands —Birmingham
- £24,784.50 - £26,000.00 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data entry
Quick apply
12d
Marketing Manager
Helping Hands —Birmingham
- £45,000 a year
- Hybrid work
- Data analysis skills
- Organisational skills
- Communication skills
Quick apply
Hospitality Operations Manager
Ferrera Luxury Hospitality —Birmingham
- £4,200 - £5,800 a month
- Full-time
- Customer service
- Continuous improvement
- Team management
- Life insurance
Quick apply
Assistant Manager
Boots —Sutton Coldfield
- Part-time
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
1d
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Writing skills
Quick apply

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customer experience manager jobs near perry barr, wmd

Customer Experience Manager - Birmingham City Centre

Bruntwood -
Birmingham

Apply Now

Job details

Full-time
£35,000 - £45,000 a year
6 days ago

Benefits

Annual leave
Company pension
Private medical insurance
Sabbatical

Qualifications

Operations management
Customer service
Facilities management
Process improvement
Team management
Customer relationship management
Relationship management
Customer interaction

Full job description

Ref

31622

Department

Operations

Location

Birmingham

Employment type

Full-time

Salary

£35,000-£45,000

Closing date

19/08/2026

Description

We are commercial property specialists operating sites across the UK. At Bruntwood, we're committed to offering more than just outstanding office, coworking, retail and lab spaces. Everything we do is tied into our vision of building vibrant communities, whilst providing businesses with the support and expertise they need to grow.

Have a look at these videos to give an insight into who we are:

Bruntwood SciTech

Sustainability at Bruntwood

This role is advertised for 37.5 hours a week, working Monday to Friday. You’ll be based at our Cornerblock, Centre City and Mclaren buildings in Birmingham City Centre.

Job Purpose:

As a Customer Experience Manager, you’ll be pivotal in creating an outstanding customer experience in our workspaces that foster an inclusive community, forge business connections and support the development of innovation ecosystems. Everything you do should link back to our Service Mission ‘Perform like part of their business, care like part of their family”

Reporting into the General Manager, you’ll be an expert in building meaningful relationships with customers and have a deep understanding of their businesses to identify and anticipate their needs. You’ll be dedicated and accountable for the development of the team to deliver outstanding, seamless service and go out of your way to bring tailored solutions that elevate the customer experience which drives customer attraction and retention.

You can find more information about the day-to-day of the role and what we’re looking for by downloading the full job description at the bottom of our website.

What you'll be doing:

Contributing to a brilliant customer journey - proactively gathering insight and feedback on a regular basis on their live-in experience, business growth and space needs to identify product offerings that could assist in achieving their goals
Leading and developing a motivated team of Hosts and Assistant Customer Experience Manager to enable them to fully embrace their role in delivering a vibrant, purposeful customer experience and connected community.
Collaborating with the Community Engagement Manager to deliver events and activations that add value and connects customers within the community
Carrying out regular building walks and working closely with the Facilities Team Leader to drive standards, making sure all spaces are clean, safe and well-maintained
Supporting the viewing experience and discussing the practicalities of the customer journey with prospective customers

What we’re looking for:

Experience of leading and and coaching an engaged and high performing team
Knowledge of building operation management that aligns with business strategy
Commercial acumen with an understanding of lettings, leases and service is beneficial
Working knowledge of health, safety and risk compliance/regulations and ability to spot issues and find solutions
Ability to spot opportunities to enhance customer experience and simplify processes to drive better results

We really believe that if you’re brilliant to work with, you deserve brilliant things in return:

28 days holiday plus you get your Birthday off work - and if that’s not enough you can also buy & sell holidays too
24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you
Sabbatical of up to 12 months so you can take a career break after five years with us
Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer private healthcare cover on an opt in basis too
Life assurance cover for all colleagues
Up to 8% matched pension scheme
Discounts & cashback at leading retailers
Enhanced maternity / shared parental leave - 26 weeks fully paid leave
Interest free learning loans to help you develop new skills

On our careers page you’ll find our benefits calculator, where you can select what benefits you’d use to calculate the savings you’d make.

In addition to what to expect within the role and your benefits, it’s good to know that you’ll be working for a business that gives back - The Oglesby Charitable Trust has donated more than £25m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social & Health Inequality.

We’ll do our best to get back to you within a week of your application, however if it has been longer than this please feel free to email [email protected] for an update.

Apply Now

Refine Your Search

customer experience manager jobs in perry barr, wmd

Customer Experience Manager - Birmingham City Centre

Customer Retentions Specialist

Customer Advisor

Airport Station Manager

E-commerce Operations Manager

Customer Sales Manager

Store Manager

Customer Relationship Marketing Manager

Team Leader

Operations Manager

Trainee Operations Manager

Barista

Assistant Aftersales Manager

Sales Assistant

Customer Experience Advisor

Sales Support Administrator

Marketing Manager

Hospitality Operations Manager

Assistant Manager

Customer Relationship Manager

I want to receive the latest job alerts for customer experience manager in perry barr, wmd

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