Business support Work, Jobs in Peterborough, Cam (with Salaries)

Customer Order Management Specialist
VIP Gaming Entertainment and Technology Services —Peterborough
- £2,500 - £3,000 a month
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
Quick apply
2d
Health Advisor/FOH
MyHealthcare Clinic —Peterborough
- £28,500 a year
- Overtime
- English
- Front desk
- In-person
- Employee discount
Quick apply
5d
Operations Support Assistant
Peterborough City Council —Peterborough
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Annual leave
- Employee discount
6h
Business Operations Administrator
Meridian Audio —Huntingdon
- Part-time
- Administrative experience
- Continuous improvement
- Organisational skills
- Free parking
- Life insurance
Quick apply
Vehicle Finance Assistant
Big Motoring World —Peterborough
- Up to £27,639 a year
- Weekend availability
- Customer service
- Computer skills
- In-person
- Free parking
- Store discount
Quick apply
7d
Sales Representative
Boss Cabins Limited —Peterborough
- £26,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
13d
Customer Care Associate
Aegon UK —Peterborough
- £13.45 - £17.05 an hour
- Full-time
- Hybrid work
People (HR) Administrator
Insite Energy —Peterborough
- Part-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Recruiting
- Employee assistance programme
Quick apply
13d
Community/Customer Service Associate (Operations)
Caddy Comps —Peterborough
- £25,000 - £27,222 a year
- Weekend availability
- Hybrid work
- Customer service
- Employee discount
Quick apply
Trainee Financial Adviser
Canter Holland Limited —Peterborough
- From £28,000 a year
- Full-time
- Financial services
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
Records Assistant
Williams Lea —Peterborough
- £12.73 an hour
- Part-time
- Hybrid work
- Data entry
- In-person
- Communication skills
- Annual leave
- Referral programme
Innovation Coordinator
Anglian Water Services Ltd —Peterborough
- £32,292 a year
- Full-time
- PMP
- Organisational skills
- Communication skills
- Annual leave
3d
New business Care Coordinator
Helping Hands —Peterborough
- £27,000 a year
- CRM software
- Organisational skills
- Communication skills
Quick apply
5d
Property Maintenance Coordinator
Maintenance 24-7 Limited —Peterborough
- £27,000 - £28,000 a year
- Full-time
- Supervising experience
- Organisational skills
- In-person
- Annual leave
Quick apply
7d
Accounts Assistant
Trade Mastermind Limited —Peterborough
- £28,000 - £34,000 a year
- Full-time
- Organisational skills
- In-person
- Free parking
Quick apply
4d
Junior Sales Assistant
Future Proof Homes —Peterborough
- £27,500 - £33,400 a year
- Full-time
- In-person
- Leadership
- Communication skills
- Employee discount
Quick apply
11d
Customer Care Associate
Aegon —Peterborough
- £13.45 - £17.05 an hour
- Full-time
- Hybrid work
Business Administration and Customer Service Assessor
Peterborough Skills Academy —Orton Longueville
- £26,000 - £30,000 a year
- Full-time
- Mentoring
- Organisational skills
- In-person
- Free parking
Quick apply
Bookkeeper
Nera Accounting Limited —Peterborough
- £25,000 - £30,000 a year
- Part-time
- English
- In-person
- Communication skills
- Free parking
- Flexitime
Quick apply
9d
Supervisor
Mears Group —Peterborough
- Up to £40,914.88 a year
- Monday to Friday
- Annual leave
- Employee discount

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business support jobs near peterborough, cam

Customer Order Management Specialist

VIP Gaming Entertainment and Technology Services
Peterborough

Quick apply

Job details

Permanent | Full-time
£2,500 - £3,000 a month
2 days ago

Qualifications

Microsoft Word
CRM software
Microsoft Outlook
Returns processing
Logistics
Process improvement
ERP software
Internal department liaison
Data entry
Organisational skills
Customer support
Customer interaction
Communication skills
Supply chain customer service

Full job description

About the Role

An order may begin with a customer request, but getting it successfully through the business can involve stock checks, internal approvals, delivery dates, logistics arrangements, invoices, and several teams working from the same information.

As a Customer Order Management Specialist, you will manage customer orders from initial entry through to completion. You will act as a key point of contact for assigned accounts, ensuring orders are processed accurately, progress is communicated clearly, and delays or discrepancies are resolved before they become larger service issues.

This is a hands-on coordination role where priorities can change throughout the day. You may be confirming availability for a new order in the morning, investigating a delayed shipment before lunch, and later working with finance or logistics teams to correct an order or update a customer on a revised delivery date.

Responsibilities

Manage customer orders from initial receipt through processing, dispatch, and completion.
Enter and maintain accurate customer, product, pricing, and delivery information within internal systems.
Review incoming orders for completeness and resolve missing or conflicting information.
Confirm order acknowledgements, expected delivery dates, and relevant service information with customers.
Monitor open orders and identify potential delays before scheduled delivery dates are affected.
Coordinate with warehouse, logistics, purchasing, finance, and operational teams regarding order requirements.
Investigate stock shortages, delivery delays, incorrect quantities, and other order discrepancies.
Provide customers with accurate updates regarding order status and expected delivery.
Process order amendments, cancellations, returns, and replacement requests when required.
Maintain accurate notes and communication records for assigned customer accounts.
Support the resolution of invoice or pricing queries by reviewing order documentation.
Coordinate urgent or priority orders with the appropriate internal teams.
Track proof of delivery and follow up on incomplete or disputed deliveries.
Prepare routine reports covering outstanding orders, delays, customer requests, and fulfilment performance.
Maintain customer account information and ensure records remain current.
Escalate recurring fulfilment or service problems to the appropriate operational team.
Help improve order handling procedures by identifying common causes of errors or delays.

Qualifications

Previous experience in order management, customer operations, sales administration, customer service, logistics administration, or a similar role is preferred.
Strong organisational skills and the ability to manage multiple customer orders simultaneously.
Good working knowledge of Microsoft Excel, Outlook, and Word.
Experience using ERP, CRM, order management, or inventory systems would be advantageous.
Strong written and verbal communication skills.
Comfortable communicating with customers regarding orders, delays, and service issues.
High level of accuracy when working with quantities, pricing, delivery dates, and customer information.
Ability to investigate problems and coordinate with different teams to reach a resolution.
Experience within technology, manufacturing, distribution, gaming, or another product-based business would be beneficial.
Ability to work with changing priorities while maintaining accurate records.

Pay: £2,500.00-£3,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

business support jobs in peterborough, cam

Customer Order Management Specialist

Health Advisor/FOH

Operations Support Assistant

Business Operations Administrator

Vehicle Finance Assistant

Sales Representative

Customer Care Associate

People (HR) Administrator

Community/Customer Service Associate (Operations)

Trainee Financial Adviser

Records Assistant

Innovation Coordinator

New business Care Coordinator

Property Maintenance Coordinator

Accounts Assistant

Junior Sales Assistant

Customer Care Associate

Business Administration and Customer Service Assessor

Bookkeeper

Supervisor

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