Customer service administrator Work, Jobs in Peterborough, Eng (with Salaries)

Customer Service Administrator
General & Medical —Peterborough
- £24,800 - £25,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
Customer Support Administrator
Cox Automotive —Peterborough
- £27,144 a year
- Full-time
- Customer service
- Administrative experience
- Time management
- Employee discount
11d
Receptionist
Big Motoring World —Peterborough
- £12.71 an hour
- Weekend availability
- Customer service
- Organisational skills
- IT
- Free parking
- Employee discount
Quick apply
7d
Receptionist
briggate service centre ltd —Whittlesey
- From £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
12d
Receptionist / Administrator (Part-time from 13-00h to 16-00h)
Greenwood Academies Trust —Peterborough
- Part-time
- Free parking
- Annual leave
7d
Work Experience Administrator
Inspire Education Group —Peterborough
- £25,407 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
7d
Full time Administrator at Abbott House
Shaw Healthcare —Oundle
- £13.65 an hour
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
14d
Administrator – Support Services Team
Your Leisure —Park
- Up to £12.80 an hour
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Management
- Sick pay
3d
Senior Property Administrator & Compliance Coordinator
Cozy Properties Ltd —Peterborough
- £15 - £17 an hour
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
16h
Estate Office Administrator
Burghley Estate —Stamford
- £27,000 - £29,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
1h
Receptionist/Administration Assistant
Judith Day Optometrist —Oundle
- £13.00 - £13.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Sick pay
Quick apply
7d
Receptionist / Administrator (Part-time from 13:00h to 16:00h)
Stanground Academy —Peterborough
- £9,000 - £9,143 a year
- Part-time
- Free parking
- Annual leave
7d
Receptionist
Optical Express Group —Peterborough
- £26,500 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
Receptionist
Burgh Thorpe Solicitors —Peterborough
- £22,500 a year
- Full-time
- English
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
20h
Office Administrator & Customer Consultant
Prime Choice & Yorkshire Building Society Agency —Rushden
- £26,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
2h
Scheduler/Administrator
Ark Fire Protection Ltd —Peterborough
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Gym membership
Quick apply
14d
Recruitment Administrator
Carter Jonas —Peterborough
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Human resources
- Referral programme
Estates Administrator
Country Court —Peterborough
- £13.43 an hour
- Monday to Friday
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
21h
Receptionist Temp Fixed Term Contract
Cross Keys Homes —Peterborough
- £25,877 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
3d
Administrator (Huntingdon)
HCA Healthcare UK —Huntingdon
- £27,105 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee discount
2h

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Customer Service Administrator

General & Medical
Peterborough

Quick apply

Job details

Permanent | Full-time
£24,800 - £25,500 a year

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
Computer literacy
English
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Job Overview
We are seeking a highly organised and professional Customer Service Administrator to join our team. This role involves providing exceptional customer support, managing administrative tasks, and ensuring smooth communication between clients and internal departments. The successful candidate will utilise their strong organisational skills and IT proficiency to contribute to the efficient operation of our customer service functions. This is a paid position suitable for individuals with relevant experience or those eager to develop their skills in a dynamic environment.

Responsibilities

Handle customer enquiries via phone, email, and other communication channels with professionalism and courtesy, including provision of guidance relating to the customer treatment pathway
Maintain accurate records of customer interactions using CRM software and other relevant systems
Reviewing notes and reports of ongoing claims and liaison with the Claims Team
Coordinate with internal teams to ensure timely resolution of customer issues and follow-up actions
Execute the Scanning function to transition the business from manual to electronic records
Provide guidance to clients regarding claims procedures and policy coverage
Ensure compliance with organisational policies, procedures, and regulatory requirements
Managing your own workflow in a timely manner
Take required actions to resolve potential and existing complaints, discussing any complaints or claims that may become contentious with the Customer Service Manager
Undertake Financial Conduct Authority (FCA) Training as required and keep yourself up to date with any relevant regulation changes

Qualifications

Proven experience in a telephone-based customer service role is preferred
Strong computer literacy, including proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Experience with CRM software is desirable but not essential; training will be provided
Excellent communication skills in English, both written and verbal
Demonstrated organisational skills with the ability to prioritise tasks effectively
Ability to manage time efficiently whilst handling multiple responsibilities simultaneously

This role offers an excellent opportunity for individuals seeking to develop their career within the insurance or customer service sectors. The ideal candidate will be organised, proactive, and committed to delivering exceptional service.

Job Type: Full-time, Permanent

Pay: £24,800.00-£25,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer service administrator jobs in peterborough, eng

Customer Service Administrator

Customer Support Administrator

Receptionist

Receptionist

Receptionist / Administrator (Part-time from 13-00h to 16-00h)

Work Experience Administrator

Full time Administrator at Abbott House

Administrator – Support Services Team

Senior Property Administrator & Compliance Coordinator

Estate Office Administrator

Receptionist/Administration Assistant

Receptionist / Administrator (Part-time from 13:00h to 16:00h)

Receptionist

Receptionist

Office Administrator & Customer Consultant

Scheduler/Administrator

Recruitment Administrator

Estates Administrator

Receptionist Temp Fixed Term Contract

Administrator (Huntingdon)

I want to receive the latest job alerts for customer service administrator in peterborough, eng

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