Head of customer service Work, Jobs in Peterborough (with Salaries)

Customer Service Specialist
Travelex —Peterborough
- £13.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
6d
Duty Operations Manager
Edu-Lettings UK Ltd —Peterborough
- £27,000 - £29,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
ECC Project Manager (Consultancy Management)
Anglian Water Services Ltd —Peterborough
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Engineering
- Microsoft Office
- Project management
- Annual leave
- Work from home
RCM Enablement Manager
Anglian Water Services Ltd —Peterborough
- From £69,000 a year
- Full-time
- Maintenance
- Continuous improvement
- Travel
- Annual leave
8d
Contract Administrator
GB Railfreight —Paston
- Management
- Contracts
- Negotiation
- Annual leave
- Employee assistance programme
Customer Experience Manager
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
- IT
- Leadership
Quick apply
HR Advisor - Health and Social Care
Glenholme Healthcare Ltd —Peterborough
- £27,000 - £30,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
Quick apply
Pharmacy Colleague
ASDA —Peterborough
- £13.10 an hour
- Part-time
- Computer skills
- Annual leave
- Employee assistance programme
7d
Customer Service Coordinator
URBN —Peterborough
- Full-time
- Microsoft Powerpoint
- English
- Microsoft Office
- Employee discount
- Gym membership
Service Desk Co-ordinator
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
- Microsoft Outlook
- IT
Quick apply
6d
HR Advisor - Health and Social Care
Glenholme Specialist Healthcare —Peterborough
- £27,000 - £30,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
Quick apply
14d
System Administrator
Anglian Water Services Ltd —Huntingdon
- £38,692 a year
- Full-time
- Laboratory experience
- Analysis skills
- IT
- Annual leave
6d
Customer Service Representative
Mick George Ltd —Huntingdon
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
1d
Transport Strategy & Performance Manager
Deanta UK Ltd —Ely
- £60,000 - £65,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer networking
- Free parking
- Annual leave
Quick apply
2d
Events Executive
Zellis —Peterborough
- Organisational skills
- Annual leave
Sales Director
Bear Business Finance Ltd —Peterborough
- £75,000 - £150,000 a year
- Full-time
- Management
- Sales
- Analysis skills
- Free parking
- Annual leave
Quick apply
7d
Compliance Coordinator
Fleet-Serv —Peterborough
- £25,850 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
Quick apply
Lead Safeguarding Officer
North Northamptonshire Council —Kettering
- £48,226 - £51,356 a year
- Driving
- School
- Employee assistance programme
12d
Programme Manager - Enterprise Services
Compare the Market —Peterborough
- Full-time
- Hybrid work
- Oracle
- Agile
Operational Excellence Lead
Cubis Systems —Tallington
- Full-time
- ERP systems
- Project management
- Organisational skills
- Referral programme
Quick apply
6d

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head of customer service jobs near peterborough

Customer Service Specialist

Travelex -
Peterborough

Apply Now

Job details

Part-time | Zero hours contract
£13.50 an hour
6 days ago

Benefits

Cycle to work scheme
Employee assistance programme
Employee discount

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office

Full job description

Customer Service Specialist

Job Type : Zero hours

Hours per week : Casual

Salary: £13.50 per hour

Working Patterns: We support our business 24 hours per day, seven days a week, so there are various shifts available. We work on a fixed shift rotation.

Benefits:

25 days plus bank holidays
Employee discount platform with Everyday Rewards by Bravo at hundreds of shops & online stores
Employee Assistance Program
Cycle to Work Scheme
Life & Dental Insurance, Critical Illness Cover

Current Job Not Taking You Places?

Exchange your job for a new career with limitless destinations at Travelex.

Travelex attributes its success and growth down to its hard-working people. It’s our desire to deliver exceptional results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Customer Service Specialist.

As an integral part of the Travelex Customer Service Team, you will be placed at the heart of a bustling call centre, supporting our customers, both personal and business with their Foreign Exchange options, and ensuring that their travel experience starts off in the best way possible. We want to ensure that we are there to support our customer by being adaptable to their requirements and delivering on our promise to fulfil their travel money needs!

What will you be doing?

Nurturing and forming relationships with customers through inbound calls to gain a better understanding of their travel and currency requirements, then tailoring their experience based on their needs.
Supporting both our Customers and Branches with resolving their queries regarding Travel Money orders.
Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
Ensuring GDPR and financial regulation standards are adhered with every call whilst delivering on business objectives and metrics such as compliance, customer satisfaction and call handling
Delivering on key performance goals both procedural, operational and customer focused

What do I need to have?

Numerically and technically proficient – You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and coveting vast amounts of currency regularly daily . You’ll also need to have a firm understanding of Microsoft Office products such as Outlook, Excel, and Word.
Great Communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

What does the interview process look like?

Step 1 – Our team of hiring managers will review your application and get in touch with you if they think your experience fits the brief and conduct an initial screening call.
Step 2 – You’ll be invited to a face-to-face interview at our Peterborough Head Office to meet with our Call Centre Manager. Here we’ll give you more insight into Travelex and the role whilst finding out a bit more about you.
Step 3 – If successful we’ll reach out and offer the opportunity to join Travelex as our newest employee. If you’re unsuccessful, we’ll still reach out to you to provide detailed feedback. We owe you that much as an employer who’s dedicated your time to meet with us.

About Travelex

We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.

Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply Now

Refine Your Search

head of customer service jobs in peterborough

Customer Service Specialist

Duty Operations Manager

ECC Project Manager (Consultancy Management)

RCM Enablement Manager

Contract Administrator

Customer Experience Manager

HR Advisor - Health and Social Care

Pharmacy Colleague

Customer Service Coordinator

Service Desk Co-ordinator

HR Advisor - Health and Social Care

System Administrator

Customer Service Representative

Transport Strategy & Performance Manager

Events Executive

Sales Director

Compliance Coordinator

Lead Safeguarding Officer

Programme Manager - Enterprise Services

Operational Excellence Lead

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