Employment advisor Work, Jobs in Pontefract, Wyk (with Salaries)

Customer Service Advisor (Hybrid)
SWARCO —Featherstone
- £26,500 - £27,400 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
6d
Employment Legal Advisor
UnionLine —Sheffield
- From £24,700 a year
- Full-time
- English
- Microsoft Office
- Bachelor's degree
- Free parking
- Sick pay
Quick apply
20h
Customer Service Advisor (Hybrid)
SWARCO Group —Featherstone
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Housing Officer Support
Leeds City Council —Leeds
- £32,061 - £33,699 a year
- Full-time
- Microsoft Office
- Supervising experience
- IT
- Annual leave
13d
People Advisor
NSPCC —Leeds
- £28,337 - £31,485 a year
- Microsoft Office
- Human resources
- Annual leave
- Employee assistance programme
1d
Senior HROD Advisor - Resourcing
Sheffield Hallam University —Sheffield
- £39,906 - £44,746 a year
- Part-time
- University
5d
Pharmacy Technician
Boots —Pontefract
- Part-time
- Organisational skills
- IT
- Communication skills
- Free parking
- Employee assistance programme
3d
Complaints Advisor
Zuno Tech Group —Leeds
- Full-time
- Customer service
- English
- Communication skills
- Annual leave
12d
Parts Advisor
TrustFord —Normanton
- From £13.52 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
7d
Service Advisor & Workshop Support Assistant
Greenside Garage & AutoPoint York —York
- £24,500 - £28,500 a year
- Full-time
- Customer service
- Administrative experience
- Driving
Quick apply
Customer Service Representative
Conduent Public Sector UK Limited —Leeds
- £24,784.50 - £25,272.00 a year
- Full-time
- Communication skills
- Annual leave
11d
HR Advisor (Maternity Cover)
The Avalon Group —Harrogate
- £31,110 a year
- Full-time
- Travel
- Human resources
- In-person
- Annual leave
- Work from home
Quick apply
Head of People & Culture
Genuit Group —Doncaster
- Full-time
- Leadership
People Advisor
Warburtons —Wakefield
- Full-time
- Management
- Bakery
- Continuous improvement
- Annual leave
- Employee discount
HR Advisor
Henshaws —Harrogate
- £15.12 an hour
- Full-time
- Human resources
- Communication skills
- Annual leave
Recruitment Specialist
Carefound Home Care —Harrogate
- Up to £30,000 a year
- Full-time
- Organisational skills
- Communication skills
Quick apply
4d
Customer Service Advisor
CBRE —Doncaster
- £27,473.38 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
12d
Personal Advisor
Sheffield City Council —Sheffield
- £33,143 - £37,280 a year
- Weekend availability
- Negotiation
4d
Outbound Sales Advisor - OTE £37,500
ant marketing —Sheffield
- From £14 an hour
- Full-time
- CRM software
- Sales
Quick apply
Senior Operations Manager
Levels Above Site Services Ltd —Wakefield
- From £40,000 a year
- Full-time
- Management
- Continuous improvement
- In-person
- Free parking
Quick apply
14d

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employment advisor jobs near pontefract, wyk

Customer Service Advisor (Hybrid)

SWARCO -
Featherstone

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Job details

Full-time
£26,500 - £27,400 a year
6 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Excel
Customer service
GCSE
Microsoft Office
Continuous improvement
Communication skills
Help desk

Full job description

Company Description

Customer Service Advisor / Works Scheduler

Location: Hybrid Working Available
Reporting to: Head of Customer Services
Work Pattern: 4 on 4 off Day shifts. Shifts are 7am - 7pm
please note there is a shift allowance payable for weekend works.

SWARCO UK & Ireland – The Better Way. Every Day.

At SWARCO, we are at the forefront of intelligent traffic management, delivering innovative solutions that keep people moving safely and efficiently across the UK and Ireland. Our technologies include Intelligent Traffic Systems, Traffic Signals, Parking Solutions, EV Charging and Smart Street Lighting. As part of the global SWARCO Group, we combine local expertise with international innovation.

Job Description

We are currently looking for a proactive and organised Works Scheduler to join our Customer Services team.

What you'll do

As a Works Scheduler, you will play a vital role in ensuring the effective delivery of our maintenance and service contracts. You will be responsible for coordinating reactive faults, planned maintenance activities and engineer workloads, ensuring customer service levels are consistently achieved or exceeded.

Working closely with engineers, Service Delivery Managers and customers, you will take ownership of service requests from receipt through to completion while maintaining a strong focus on customer satisfaction and operational efficiency.

Key responsibilities

Schedule and coordinate reactive fault responses in line with contractual SLAs.
Allocate work to engineers based on location, skillset, workload and fault priority.
Monitor and manage customer requests through to successful resolution.
Liaise with engineers, customers, subcontractors and internal stakeholders to ensure effective service delivery.
Schedule and track periodic inspections and planned maintenance activities.
Escalate service issues where necessary to ensure contractual performance is maintained.
Process maintenance and chargeable works administration, including billing support.
Maintain accurate records within service and fault management systems.
Support out-of-hours service operations on a rota basis alongside colleagues.
Ensure compliance with all Quality, Health, Safety, Security and Environmental procedures.

What we offer

As well as providing a competitive salary, SWARCO actively promotes a supportive and inclusive working environment and offers excellent opportunities for development and career progression.

Benefits include:

Hybrid working opportunities
25 days holiday, rising with service, plus Bank Holidays
Holiday purchase scheme
Company pension scheme with generous employer contributions
Employee Assistance Programme
Life Assurance
Employee discounts portal
Ongoing learning and development opportunities
Cycle to Work scheme (where applicable)

Qualifications

What we're looking for

Essential

Experience working within a scheduling, planning or coordination role.
Excellent customer service and telephone handling skills.
Strong organisational and problem-solving abilities.
Experience using data to support decision-making and continuous improvement.
Good working knowledge of Microsoft Office applications, particularly Excel.
Strong communication skills, both written and verbal.
Ability to work independently and collaboratively within a team.
GCSE level education or equivalent.

Desirable

Experience using fault management or scheduling systems.
Previous experience within a service desk, helpdesk or service centre environment.
Experience working within engineering, utilities, infrastructure or field service environments.

Additional Information

Interested?

If you're highly organised, customer-focused and enjoy working in a fast-paced environment where no two days are the same, we'd love to hear from you.

Apply today and help us deliver the smarter, safer and more sustainable transport networks of tomorrow.

Applications are shortlisted on a rolling basis and we reserve the right to interview and appoint before the closing date. We therefore encourage early applications as vacancies may close once a suitable candidate has been identified.

We have a responsibility to ensure that all employees are eligible to live and work in the UK. Successful candidates must have the right to work in the UK by the commencement of employment.

SWARCO is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

Agencies: Please note that should we require recruitment agency involvement, we will contact agencies from our Preferred Supplier List (PSL). Any unsolicited CVs submitted to SWARCO employees or hiring managers without prior written agreement will be considered the property of SWARCO and no fee will be payable.

#SWARCO #TheBetterWayEveryDay #CustomerServiceJobs #SchedulerJobs #PlanningJobs #ServiceCoordinator #OperationsJobs #EngineeringSupport #InfrastructureJobs #HiringNow

#LI-EW1

#ITS

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Refine Your Search

employment advisor jobs in pontefract, wyk

Customer Service Advisor (Hybrid)

Employment Legal Advisor

Customer Service Advisor (Hybrid)

Housing Officer Support

People Advisor

Senior HROD Advisor - Resourcing

Pharmacy Technician

Complaints Advisor

Parts Advisor

Service Advisor & Workshop Support Assistant

Customer Service Representative

HR Advisor (Maternity Cover)

Head of People & Culture

People Advisor

HR Advisor

Recruitment Specialist

Customer Service Advisor

Personal Advisor

Outbound Sales Advisor - OTE £37,500

Senior Operations Manager

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