Client advisor Work, Jobs in Pontypool (with Salaries)

Dementia Adviser
Alzheimer's Society —Newport
- £25,391 - £26,421 a year
- Monday to Friday
- Travel
- Organisational skills
- IT
- Work from home
9d
HR Administrator
Brush Group —Blackwood
- Hybrid work
- Administrative experience
- Recruiting
- Contracts
- Employee assistance programme
- Life insurance
Senior Commercial Decarbonisation Consultant
Smart Energy Homes Ltd —Cwmbran
- From £50,000 a year
- Full-time
- Hybrid work
- Business development
Quick apply
4d
Customer Service Advisor
Sopra Steria —Newport
- £26,298 a year
- Rotating shift
- Hybrid work
- Computer skills
- Annual leave
2d
Parts Advisor
White Dove Garages Ltd —Cardiff
- £28,500 - £30,000 a year
- Full-time
- Customer service
- Computer literacy
- In-person
- Annual leave
- Employee discount
Quick apply
Patient Contact Centre Advisor
Spire Healthcare —Cardiff
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
- Annual leave
3d
Byredo John Lewis Cardiff Client Advisor- 22.5 hours
PUIG —Cardiff
- Customer service
- Leadership
8d
Customer Success Manager
LEAP Legal Software —Cardiff
- £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
ICT Support Engineer
Independent Office for Police Conduct —Cardiff
- £34,067 a year
- Hybrid work
- Azure
- Computer literacy
- Continuous improvement
- Annual leave
- Employee assistance programme
Customer Success Manager
SINGU —Cardiff
- Up to £65,000 a year
- Full-time
- CRM software
- In-person
Quick apply
8d
PART-TIME REGIONAL DIRECTOR - business development focus
Boardroom Advisors —Newport
- £50,000 - £100,000 a year
- Sales
- Customer service
- Business development
Quick apply
1d
Sales Advisor
Juss Marketing —Cardiff
- £450 - £600 a week
- Communication skills
- Flexible schedule
9d
IFA Senior Administrator
Aspirations Financial Planning —Bradley Stoke
- £27,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Analysis skills
- Free parking
- Life insurance
Quick apply
4d
People Advisor - Human Resources
Hugh James —Cardiff
- Full-time
- Hybrid work
- Microsoft Office
- Human resources
- Recruiting
- Employee assistance programme
- Employee discount
8d
Mortgage Advisor
Fish4Mortgage —Weston-super-Mare
- £50,000 - £75,000 a year
- Full-time
- Customer service
- Basic maths
- Financial services
- Free parking
Quick apply
5d
Customer Advisor - TradePoint
B&Q —Cardiff
- £13.10 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
1d
Parts Advisor
Mustoe's Vehicle Repair —Caldicot
- £25,420 - £35,000 a year
- Full-time
- Bilingual
- Organisational skills
- In-person
Quick apply
5d
Account Executive
Meltwater Group —Cardiff
- Hybrid work
- English
- Bachelor's degree
- Organisational skills
- Annual leave
8d
Regional General Manager
Travel Associates —Victoria
- Full-time
- Sales
- Team management
- Mentoring
- Employee assistance programme
- Employee discount
2d
Wellness Advisor
ACCESS YOUR CARE LTD —Weston-super-Mare
- Up to £27,675 a year
- Weekend availability
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
1d

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client advisor jobs near pontypool

Dementia Adviser

Alzheimer's Society -
Newport

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Job details

Fixed term contract
£25,391 - £26,421 a year
9 days ago

Benefits

Work from home

Qualifications

Dementia care
Experience working with individuals with dementia
Client engagement
Organisational skills
IT
Signposting to community resources
Communication skills
Time management
Rota coordination

Full job description

About The Role

At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in Gwent working 25 hours per week on a fixed term basis until March 2027 (due to the funding requirements this must be over 5 days Monday – Friday).

This is a community-based role involving regular travel across the Newport, South Wales area including local home visits, meetings, and direct support, with the flexibility to work from home based on business and community needs.

You will work closely with people living with dementia and those who care about them, providing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.

We have an amazing opportunity to join us at the Alzheimer’s Society and be part of the Gwent Dementia Support Service as a Dementia Adviser in the Newport Hub. The Dementia Support Service provides personalised advice, guidance and support to people living with dementia and their carers. We have 5 Dementia Hubs across each of the five local authorities within Gwent (Hub locations: Abergavenny, Caerphilly, Newport, Cwmbran and Ebbw Vale). As a Dementia Adviser covering the Dementia Hubs, you will work closely with other Dementia Advisors, third sector agencies, as well as representatives from Aneurin Bevan University Health Board, Local Authorities and other local organisations. you will play a key role in supporting the ongoing development and promotion of the hubs

The Dementia Hubs are located in community venues and offer open access for anyone looking for Information, Assistance or Advice about memory concerns and/or Dementia. This may be individuals, carers or family members, or professionals. The support/information required is unique to each individual, as it is based upon their personal circumstances and support needs. As a Dementia Adviser within the Hubs, you will have the rewarding opportunity to support the development of the service offer based on feedback from partner agencies and those attending the hub. By providing this early intervention, we can help people seek support from the appropriate agency, understand their type of dementia, manage ongoing daily living needs, take control of their health and wellbeing and provide access to relevant local services. This could include referring on to one of our internal services. Our wider team of Dementia Adviser’s support people in their homes, being able to interact face to face, over the telephone and virtually, helping to give people the tools and knowledge to make informed decisions about their future.

We also provide peer support services to ensure people affected by dementia are able to meet others in a similar situation, access the support they need whilst enjoying meaningful and engaging activities. As a Dementia Adviser within the hubs, you will promote these peer support services, as well as those run by partner agencies, whilst bringing an enthusiastic and positive approach to the role.

You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you.

About you

You will have:

An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles.
You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds.
The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities.
Confidence using IT systems to maintain accurate and confidential records.
A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences.
The ability to travel independently across Caerphilly and wider on occasions.
The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks.

You don't need previous dementia experience to apply.

Please don't be put off from applying if you don't meet every requirement listed below. We recognise the value of transferable skills, lived experience and potential. Whether your experience comes from work, volunteering, supporting someone affected by dementia, or you're looking for your first professional role, we'd love to hear from you.

Key Responsibilities:

We are looking for an experienced and highly motivated individual, with an understanding of dementia and the needs of those living with dementia and their carers. To be successful in this role you will have:

Excellent non-judgmental communication and listening skills.
Strong organisational and time management skills in order to manage the hub rota and partner agencies attendance
Ability to assess client need along with the understanding of client confidentially is essential.
Be empathetic and non-judgmental in your approach with a commitment to equal opportunity.
You will also be committed to putting people affected by dementia at the heart of everything we do, to make the service the best it can be.
Preferably experience of working with a wide variety of relevant agencies and great networking and influencing skills are essential.
You should have good IT skills and the ability to embrace occasional changes in IT tools.
Have the ability and means to be able to travel independently throughout Gwent.

Interviews for this role have been provisionally scheduled to take place via Teams w/c 24th August.

If you require this advert in Welsh, please contact us at [email protected]

About You

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

INDAZ

Apply Now

Refine Your Search

client advisor jobs in pontypool

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