Customer experience advisor Work, Jobs in Pontypridd, Rct (with Salaries)

Customer Service Advisor
NoteMachine —Crickhowell
- £27,831.35 a year
- 12 hour shift
- Software troubleshooting
- Customer service
- IT
- Employee discount
- Life insurance
Quick apply
13d
Customer Experience Advisor
Transport for Wales —Pontypridd
- £26,227.50 a year
- CRM software
- Microsoft Excel
- Customer service
- Employee discount
4d
Call Centre bookings advisor
Mon Motors —Cardiff
- £27,248 - £31,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Paid training
- Annual leave
Quick apply
4h
Trainee/Debt Advisor
Debt Movement UK —Bridgend
- £24,784 - £37,500 a year
- Full-time
- Data entry
- Financial services
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
Customer Sales Advisor
Halfords —Llantrisant
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
Tesco Travel Money Advisor
Travelex —Pontyclun
- £13.50 an hour
- Overtime
- Customer service
- In-person
- Employee discount
14d
Aftersales Advisor
Tredz Bikes —Llansamlet
- £27,716 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Financial services
- Free parking
- Health & wellbeing programme
Quick apply
12d
Trainee Mortgage Advisor
Mortgage Lane Limited —Newport
- £28,000 - £40,000 a year
- Full-time
- Basic maths
- Financial services
- In-person
Quick apply
16h
Sales Advisor
FFIA —Cardiff
- Full-time
- Sales
- Customer service
- Business development
Quick apply
8d
Customer Service Advisor
Link Financial —Caerphilly
- £26,000 - £28,500 a year
- Full-time
- Customer service
- English
- Administrative experience
- Employee assistance programme
- Employee discount
5d
Customer Advisor
The AA —Cardiff
- £24,060 a year
- Full-time
- School
- Annual leave
- Employee assistance programme
6d
EE Retail Advisor
EE —Cardiff
- £13.66 an hour
- Annual leave
- Employee discount
4d
Sustainability Advisor
Orangebox —Cardiff
- Up to £30,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- In-person
- Employee discount
Quick apply
14h
Service Desk Analyst
Cardiff Metropolitan University —Cardiff
- £28,031 - £28,778 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
1d
Senior Style Advisor / Supervisor
Mint Velvet —Cardiff
- Part-time
- Employee discount
Quick apply
Team Leader
Link Financial Outsourcing —Caerphilly
- £29,500 a year
- Full-time
- Customer service
- Mentoring
- IT
- Annual leave
- Employee assistance programme
Quick apply
5d
Customer Service Advisor
Sopra Steria —Newport
- £26,298 a year
- Hybrid work
- IT
- Annual leave
Membership Sales Advisor
Village Hotels - Swansea - Leisure —Swansea
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
3d
People Advisor
AerFin —Newport
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2h
Apprentice Customer Support Advisor
Torfaen County Borough Council —Torfaen
- Customer service
- English
- Communication skills
4d

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Customer Service Advisor

NoteMachine
Crickhowell

Quick apply

Job details

Full-time
£27,831.35 a year
13 days ago

Benefits

Company pension
Employee discount
Life insurance

Qualifications

Software troubleshooting
Customer service
Technical support
IT support
IT

Full job description

We're Hiring! | Customer Service Advisor | 4 On, 4 Off | 12-Hour Shifts (7am – 7pm)

Department: Customer Services
Hours: 4 on, 4 off – 12-hour shifts (7am – 7pm)

Join NoteMachine's dynamic Customer Services team as a Customer Advisor, where you'll be at the heart of providing exceptional support to merchants, card holders, and field staff across the UK.

- What You’ll Be Doing:

Be the first point of contact for merchants, card holders, and field support teams
Provide 1st line support, including ATM fault handling and remote fixes
Handle complaints and service issues with professionalism and empathy
Monitor our ATM estate in real-time to ensure uptime and reliability
Manage inbound calls, emails, and switchboard activity
Record and log all interactions accurately
Support and collaborate with internal teams, engineers, and even Company Directors
Get involved in exciting projects that shape the future of customer service

- What You’ll Bring:

Five GCSEs (A*-C) or equivalent
Experience in a customer service environment (phone or face-to-face)
Great IT skills and confidence with learning new systems
A professional and friendly telephone manner
A proactive and problem-solving mindset

- Why Join Us?

At NoteMachine we pride ourselves on the benefits that we can offer our staff. So, in return for your hard work and professionalism we offer:

Ø A competitive salary with an attractive bonus plan;

Ø Excellent career progression and opportunities for development within a growing and diverse company;

Ø Access to Medicash – allowing you to claim back some of your medical expenses such as dental, optical, massage therapy etc.

Ø Store discounts and cashback with some the UK’s biggest brands after 12 months service.

Ø A salary sacrifice pension programme that results in a higher take home and higher pension contribution;

Ø Life insurance scheme, paying x4 your annual salary;

Ø Sickness insurance programme for employees after a years service;

Job Types: Full-time, Permanent

Pay: £27,831.35 per year

Ability to commute/relocate:

Crickhowell NP8: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 2 years (required)

Work Location: In person

Quick apply

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Customer Service Advisor