Customer experience manager Work, Jobs in Pool In Wharfedale, Wyk (with Salaries)

Duty Manager - Leeds Bradford Airport
Unifi —Yeadon
- £14.82 an hour
- Weekend availability
- Team management
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Area Care Manager
Helping Hands —Leeds
- £55,000 - £80,500 a year
- Team management
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Customer Operations Support Manager
Leeds Building Society —Leeds
- Hybrid work
- Continuous improvement
- Analytics
9d
Showroom Administrative Assistance (sales & Consignment)
Brooklands Motor Centres —Leeds
- £27,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Contracts
Quick apply
Café Assistant (Term Time Only)
Woodhouse Grove School —Bradford
- From £13.45 an hour
- Part-time
- Serving
- Customer service
- In-person
- Free parking
Quick apply
Deputy Manager Operations Control
Jet2.com and Jet2holidays —Leeds Bradford Airport
- Full-time
- Continuous improvement
- Team management
- Communication skills
- Employee discount
Operations and Customer Experience Manager
Leeds City Council —Leeds
- £39,862 - £42,839 a year
- Full-time
- Computer literacy
- Continuous improvement
- Team management
- Annual leave
8d
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Wakefield
- Full-time
- Bachelor's degree
- Continuous improvement
- Team management
Operations Manager
Britsafe Limited —Leeds
- £47,000 a year
- Full-time
- Computer literacy
- Team management
- Travel
Production Manager
Avery Dennison —Harrogate
- £47,320 - £75,712 a year
- Full-time
- Continuous improvement
- Team management
- Travel
- Free parking
- Employee assistance programme
Quick apply
Office Manager & Exhibitions/Events Coordinator
Phoenox Textiles Ltd —Huddersfield
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
1d
Commissioning Operations Manager
Orchard Healthcare Group —Harrogate
- £60,000 - £65,000 a year
- Full-time
- Business development
- Communication skills
- Employee assistance programme
Quick apply
Auction Coordinator
Walker Singleton Chartered Surveyors —Leeds
- From £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
- Employee discount
Quick apply
Area Manager
Lidl —York
- £66,000 - £94,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
10d
Cleaning Area Manager
OCS Group —Leeds
- Management
- Supervising experience
- Cleaning
Quick apply
Continuous Improvement Manager
GXO Logistics —Leeds
- Up to £65,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
10d
Lindt Chocolate Advisor
Lindt Careers —Leeds
- Bar
- Customer service
- Analysis skills
Retail Merchandiser
Service Innovation Group UK —Leeds
- Up to £15 an hour
- Temporary
- Merchandising
- Planograms
Department Manager
RNL Residential Ltd —Leeds
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- Team management
- In-person
Quick apply
7d
Assistant Manager - Spofforth (32-37k)
The Castle Inn —Harrogate
- £32,000 - £37,000 a year
- Full-time
- Customer service
- Restaurant management
- Hotel
- Free parking
- Employee discount
Quick apply

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Duty Manager - Leeds Bradford Airport

Unifi -
Yeadon

Quick apply

Job details

Full-time
£14.82 an hour

Benefits

Employee assistance programme
Employee discount

Qualifications

Driving Licence
Employee relations
Shift management
Complaint handling
Health and safety inspection
Team management
Aviation passenger services
Leadership
Communication skills

Full job description

Duty Manager - Night Shift vacancy at Leeds Bradford Airport

4 nights on, 4 nights off
18:00 - 06:00
UK Manual Drivers Licence is required
£14.82 per hour
Permanent vacancy

Role Summary:

The role requires communication with all Customer airlines to ensure service level agreements are maintained to a high standard. You will be expected to investigate service failures and respond to Customer Airlines where necessary and have regular communication with the Station Manager to ensure the smooth running of the operation. You will play a vital role in ensuring that the company welfare policy is implemented in accordance with all regulations, internal policies, and our obligations to the customers.

The Duty Manager will support the station management, including identifying training needs, conducting staff assessments, aircraft cleaning inspections, coaching, and motivating. This role operates across a designated shift pattern, a degree of flexibility is also required.

Key Responsibilities:

Combine experience, intuition, and strategic thinking to make considered judgements about the overall impact on the business and people, including of potential threats and risks.
Ensure tasks are performed in accordance with Company and Airline specific procedures and policies.
Maximise company revenue on a daily/nightly basis.
Ensure health & safety and company policies are continuously monitored and enforced.
The on-time delivery of all nightly aircraft services within the designated time and to the required standard and satisfaction of the customer.
Management of all associated paperwork/AV Clean in line with regulatory requirements and company procedures.
Assisting with aircraft appearance duties where required
Review operational reports and resolve problems to ensure minimum costs and prevent flight or delivery delays.
Inspects equipment to ensure specific operational and safety performance.
Required to attend the mandatory training imposed by the Company and Airlines as per job role.
Administrative duties including employee relations, preparing reports, pre-shift briefings, emails, and communication.
Be proactive and enthusiastic to lead by example.
Maintain an impartial and professional attitude towards all staff and customers.
Other duties as assigned.

Skills/Qualities required:

Zero tolerance approach to health & safety non-compliance.
Good working knowledge of the issues involved in managing a labour-intensive workforce.
Excellent planning and communication skills.
Evidence of a good level of people and operational management skills including leadership, resource management, planning, negotiation, and communication.
Good working knowledge of the statutory and procedural obligations of the business including health and safety, employment, and security issues.
Excellent communication skills both verbal and written.
Active management skills with the ability to lead by professional example.
Ability to assess situation and instigate corrective action quickly and accurately.
Delivery of Customer Service Standards
Proactively support the base manager with complaints from airline customers or other service providers, relating to ineffective delivery of agreed service keeping issues to a minimum.
Ensure minimal defects with internal service standards to meet targets

Qualifications and Competencies:

High degree of leadership skills with the ability to work under pressure.
Flexible to work various shifts (days, evening, nights, weekends, and holidays)
Aviation operations management experience
Full UK Manual Driving Licence (essential)

Safety and Compliance Responsibilities:

All employees have a responsibility and duty whilst at work to:
Fully understand and comply with the company Health and Safety and Safety Management System policies.
Co-operate with management to perform or comply with all legal and regulatory requirements.
Take reasonable care and necessary precautions for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons.
Report any work situation, equipment or activity that represent a danger to health and safety.
Report any hazards, near misses, incidents, accidents, or dangerous occurrences.
Carry out work in accordance with company information, procedures and training provided.

Benefits:

Enjoy discounted travel through our employee flight benefits programme
Free uniform provided
Employee Assistance Programme (EAP), offering confidential support and wellbeing services
Death in Service (DIS) benefits
Overtime opportunities
Complimentary or discounted tea and coffee facilities at some locations
Airport-specific benefits, which may include discounted parking, travel discounts, or other local perks
Career development and progression opportunities across the business, including pathways into specialist, supervisory, and management roles
Ongoing training and development opportunities

#UAA1

Quick apply

Refine Your Search

customer experience manager jobs in pool in wharfedale, wyk

Duty Manager - Leeds Bradford Airport

Area Care Manager

Customer Operations Support Manager

Showroom Administrative Assistance (sales & Consignment)

Café Assistant (Term Time Only)

Deputy Manager Operations Control

Operations and Customer Experience Manager

Area Manager, Customer Fulfillment

Operations Manager

Production Manager

Office Manager & Exhibitions/Events Coordinator

Commissioning Operations Manager

Auction Coordinator

Area Manager

Cleaning Area Manager

Continuous Improvement Manager

Lindt Chocolate Advisor

Retail Merchandiser

Department Manager

Assistant Manager - Spofforth (32-37k)

I want to receive the latest job alerts for customer experience manager in pool in wharfedale, wyk

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