Technical support specialist Work, Jobs in Poole, Dor (with Salaries)

Customer Contact Specialist
Van Mossel Automotive Group UK Ltd —Poole
- £28,089 - £38,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Employee discount
- Gym membership
Quick apply
14d
Certification Support Officer
United Registrar of Systems Ltd —Bournemouth
- £25,000 a year
- Full-time
- English
- Analysis skills
- Mentoring
- Annual leave
Quick apply
1d
Estimator / Assistant Estimator
Dorset Timber Framing Ltd —Blandford Forum
- £30,000 - £50,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- IT
Quick apply
11d
Manufacturing Engineer
IMI Plc - Legacy Precision —Poole
- Full-time
- Engineering
- Microsoft Office
- Assembly
CNC Programmer / Setter (Progression to Production Management)
Auto-Klean Filtration Ltd —Wareham
- £50,000 a year
- Full-time
- In-person
- Mechanical knowledge
Quick apply
7d
Property Surveyor
Anchor —Bournemouth
- £47,000 a year
- Construction
- In-person
- Communication skills
3d
Apprentice Public Health Analyst (36 month contract)
BCP Council —Bournemouth
- From £31,322 a year
- Hybrid work
- English
- Master's degree
- Supervising experience
3d
Lead Building Safety Manager
Magna Housing —Dorchester
- £62,100 a year
- Full-time
- Travel
- Leadership
- Annual leave
- Sick pay
7d
Employment Specialist
Elevate Employment Services Limited —Dorchester West
- £27,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Store discount
- Paid training
Quick apply
9d
Service Design Analyst
Dorset HealthCare University NHS Foundation Trust —Poole
- £39,959 - £48,117 a year
- Full-time
- Communication skills
9d
Telesales - Business to Business
Astute Ltd —Bournemouth
- Up to £40,000 a year
- Weekend availability
- Sales
- Salesforce
- In-person
- Free parking
- Employee assistance programme
Quick apply
11d
Operational Excellence Engineer
Sunseeker International Ltd —Poole
- £38,000 - £43,000 a year
- Continuous improvement
- Annual leave
- Employee assistance programme
11d
Senior Student Records Officer
Arts University Bournemouth —Poole
- £35,116 a year
- Full-time
- Hybrid work
- Continuous improvement
- No degree
- Organisational skills
Machine Shop Team Leader
IMI Plc - Legacy Precision —Poole
- Full-time
- Management
- Microsoft Office
- Continuous improvement
New Development Team Leader
BCP Council —Bournemouth
- From £53,460 a year
- Engineering
- Team management
- Leadership
Development Plan Lead
BCP Council —Bournemouth
- From £53,460 a year
- Project management
Principal Interior Designer
Sunseeker International Ltd —Poole
- Up to £53,000 a year
- AutoCAD
- CAD
- Project management
- Annual leave
- Employee assistance programme
1d
Accountant Level 1
BCP Council —Bournemouth
- From £34,434 a year
- Call to connect
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Operational Support Officer
HM Courts & Tribunal Service —Bournemouth
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
8d
Change Management & Master Data Technician
Sunseeker International Ltd —Poole
- Up to £40,000 a year
- Analysis skills
- IT
- Business
- Annual leave
- Employee assistance programme
9d

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technical support specialist jobs near poole, dor

Customer Contact Specialist

Van Mossel Automotive Group UK Ltd -
Poole

Quick apply

Job details

Full-time
£28,089 - £38,000 a year
14 days ago

Benefits

Cycle to work scheme
Company pension
Employee discount
Gym membership
Referral programme
Car scheme

Qualifications

Sales
Customer service
Organisational skills
Communication skills

Full job description

We have an opportunity for a Customer Contact Specialist to join our team at Poole Audi.

As a Customer Contact Specialist, you will play a key role in delivering an exceptional customer experience across our brands. Responsible for managing customer enquiries and service bookings, you will proactively contact customers to discuss service plans, maintenance requirements, and aftersales opportunities, helping to build lasting customer relationships while achieving booking and sales targets.

Your responsibilities will include:

Make outbound calls to follow up on existing customer enquiries.
Contact our customers to discuss the benefits of Service Plans and assist with plan setup and sales.
Promote and sell applicable scheduled maintenance, associated repair work, and vehicle recall campaigns.
Achieve monthly service booking and Service Plan targets.
Handle inbound service booking enquiries efficiently and professionally.
Deliver a consistently high level of customer service across all customer interactions.
Build and maintain positive relationships with customers, ensuring a seamless customer journey.
Accurately update customer records and booking information in relevant systems.

What you will need to be a Customer Contact Specialist at Poole Audi.

Ideally experience within the automotive industry or within an aftersales environment.
Experience in a customer-facing or telephone-based customer service role.
Confident and professional telephone manner.
Strong communication skills with the ability to build rapport quickly.
Good technical understanding and the ability to explain information clearly to customers.
Target-driven with the ability to achieve sales and booking objectives.
Excellent attention to detail and accuracy when updating customer records.
Strong organisational skills with the ability to manage multiple tasks effectively.
A professional, customer-focused approach and commitment to delivering outstanding service.

Hours of work: Monday to Friday 08.30 to 17.30

What you will get in return:

A competitive salary of £28,089 plus performance bonus OTE £38,000.

As well as your salary, you’ll enjoy a range of great benefits designed to support your wellbeing, career and lifestyle:

Car Benefit Scheme - Lease a Car from as little as £209 per month.

Vehicle Purchase Discount on various brands.

Company Discounts on MOTs, servicing, parts and accessories for you and your family.

Retail & Lifestyle Discounts - Access to 100+ rewards with Simply rewards, including gym memberships and local offers.

30 Days’ Holiday (including bank holidays)

Career Development & Training - Industry-leading brand training and ongoing support through our in-house learning management system.

Health Cash Plan - Includes mental health support, GP consultations, and cashback on dental, optical and prescription costs, plus access to private consultations.

Pension - Contributory pension through Aviva.

Life Assurance - Providing peace of mind for your loved ones.

Cycle to Work Scheme - Save money while supporting a healthier commute.

Refer a Friend Scheme Earn up to £2,000 on introducing successful employees.

Social Events - opportunity to get together with your colleagues, recent events have been go-karting, Charity quiz nights, Goodwood, Private cinema trips

Please note: some benefits are subject to eligibility criteria and successful completion of your probation period.

Why Join Van Mossel?

We are proud to be part of Van Mossel Automotive Group; an award winning, people orientated, family-owned business that has gained global recognition over a 78-year tenure in the automotive industry.

Van Mossel now operates in over 7 countries and have been named as one of the leading automotive companies in Europe.

At Van Mossel, we believe it’s our people who set us apart and drive our company forward as we continue to grow.

If this looks like the right role for you, we want to hear from you!

We are an equal opportunities employer and welcome applications from people of all backgrounds. We are committed to creating an inclusive workplace where everyone is treated fairly and with respect.

Job Type: Full-time

Pay: £28,089.00-£38,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical support specialist jobs in poole, dor

Customer Contact Specialist

Certification Support Officer

Estimator / Assistant Estimator

Manufacturing Engineer

CNC Programmer / Setter (Progression to Production Management)

Property Surveyor

Apprentice Public Health Analyst (36 month contract)

Lead Building Safety Manager

Employment Specialist

Service Design Analyst

Telesales - Business to Business

Operational Excellence Engineer

Senior Student Records Officer

Machine Shop Team Leader

New Development Team Leader

Development Plan Lead

Principal Interior Designer

Accountant Level 1

Operational Support Officer

Change Management & Master Data Technician

I want to receive the latest job alerts for technical support specialist in poole, dor

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