Customer service manager Work, Jobs in Portlethen, Abd (with Salaries)

Customer Service Manager
BMV Business Support Services Ltd —Aberdeen
- £2,600 - £3,300 a month
- Full-time
- Customer service
- In-person
- Leadership
Quick apply
1d
Duty Manager
John Codonas Pleasure Fairs Ltd —Aberdeen
- Part-time
- Management
- Sales
- Customer service
- Employee discount
- Flexible schedule
Quick apply
10d
GB - Service Manager - Customer Service Manager
Cactus Wellhead LLC —Aberdeen
- Customer service
- Bachelor's degree
- Leadership
Quick apply
Property Manager
Newton Property Management —Aberdeen
- £28,000 - £35,300 a year
- Full-time
- Customer service
- Microsoft Office
- Driving
- Life insurance
- Referral programme
Quick apply
Retail Store Manager
IOLLA —Aberdeen
- Full-time
- Sales
- Retail management
- Annual leave
- Employee assistance programme
Assistant Manager
Starbucks —Blackburn
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Assistant Manager
Screwfix —Banchory
- Up to £30,100 a year
- Part-time
- Annual leave
- Employee discount
Customer Service Team Leader
William Hill —Aberdeen
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Employee discount
6d
Assistant Bar Manager
The Ivy Lodge —Aberdeen
- Up to £15 an hour
- Weekend availability
- Hospitality
- Bar
- Customer service
- Employee discount
Quick apply
9d
Hotel Manager
TravelodgeHotels —Aberdeen
- £40,000 a year
- Part-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
12d
Deputy Manager
Halfords —Inverurie
- £29,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
2d
Branch Manager
REXEL —Aberdeen
- Full-time
- Leadership
- Annual leave
- Employee discount
Quick apply
Duty Manager
Holiday Inn Aberdeen - West —Westhill
- Full-time
- Hospitality
- Bar
- Management
- Employee assistance programme
- Employee discount
Quick apply
11d
Guest Services Manager
Radisson Hotel Group —Aberdeen
- Full-time
- Hotel
- Communication skills
- Employee discount
Quick apply
7d
Product Manager - Offshore Construction
JamesFisher —Inverurie
- Computer Science
- Engineering
- Maintenance
Head of Retail – Optical & Audiology
FWB —Aberdeen
- Full-time
- Leadership
- Communication skills
Business Development Manager
Redsquid Communications —Aberdeen
- Full-time
- Sales
- Presentation skills
- IT
Quick apply
Management Trainee - Aberdeen
SIXT —Aberdeen
- £32,330 a year
- Full-time
- Sales
- Customer service
- English
- Annual leave
- Employee assistance programme
Quick apply
4d
Hotel Duty Manager
Premier Inn —Dyce
- Up to £13.86 an hour
- Full-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Front Office Manager - MOXY Aberdeen Airport
Hotel Co 51 —Aberdeen
- £31,366 a year
- Full-time
- English
- Hotel
- Hotel experience
- Employee discount
Quick apply
5d

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Customer Service Manager

BMV Business Support Services Ltd
Aberdeen

Quick apply

Job details

Permanent | Full-time
£2,600 - £3,300 a month
1 day ago

Qualifications

Customer service
Leadership

Full job description

About the Role:

BMV Business Support Services Ltd believes that dependable customer support is a key part of every successful operation.

We are looking for a Customer Service Manager who can lead daily customer service activities, support a small team, and make sure clients receive clear, timely, and professional assistance. You will help manage enquiries, resolve service issues, improve response standards, and maintain a positive experience for every customer.

This role is ideal for someone who is organised, calm under pressure, and confident leading people in a busy customer focused environment.

Why Work With Us?

The Environment:
You will be part of a professional and supportive workplace where communication and reliability matter.

Customer Focus:
We believe good service is built on clear communication, fast follow up, and practical solutions. You will play an important role in keeping our clients and customers satisfied.

Team Support:
You will work closely with operations, administration, and management teams to make sure customer requests are handled properly from start to finish.

Growth:
This role offers a stable opportunity to build your leadership experience in customer service, client support, and business operations.

Key Responsibilities:

Customer Service Leadership:
Oversee daily customer service activities and support team members with enquiries, follow ups, and issue resolution.

Team Coordination:
Help assign tasks, monitor workloads, support training, and provide guidance to customer service staff.

Client Communication:
Respond to customer concerns professionally and make sure clients receive accurate updates in a timely manner.

Service Quality:
Monitor service standards, review common issues, and recommend improvements to customer handling processes.

Complaint Resolution:
Handle escalated customer concerns with patience, professionalism, and a practical approach.

Reporting:
Prepare basic reports on enquiries, complaints, response times, and customer service performance.

Internal Coordination:
Work with operations, administration, logistics, and management teams to resolve customer requests efficiently.

What We Are Looking For:

Experience:
Previous experience in customer service, client support, call centre operations, office management, or a similar supervisory role is preferred.

Leadership:
You can guide a small team, support staff development, and help maintain a positive working environment.

Communication:
You are confident speaking with customers, suppliers, colleagues, and managers in a clear and professional way.

Organisation:
You can manage multiple enquiries, track follow ups, and keep records accurate.

Problem Solving:
You stay calm when handling complaints and can find practical solutions without unnecessary delay.

Computer Skills:
Comfortable using email, spreadsheets, customer records, and basic office systems.

Mindset:
You are reliable, patient, service focused, and willing to take ownership of customer concerns until they are resolved.

Pay: £2,600.00-£3,300.00 per month

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in portlethen, abd

Customer Service Manager

Duty Manager

GB - Service Manager - Customer Service Manager

Property Manager

Retail Store Manager

Assistant Manager

Assistant Manager

Customer Service Team Leader

Assistant Bar Manager

Hotel Manager

Deputy Manager

Branch Manager

Duty Manager

Guest Services Manager

Product Manager - Offshore Construction

Head of Retail – Optical & Audiology

Business Development Manager

Management Trainee - Aberdeen

Hotel Duty Manager

Front Office Manager - MOXY Aberdeen Airport

I want to receive the latest job alerts for customer service manager in portlethen, abd

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