Operations agent Work, Jobs in Portsmouth, Ham (with Salaries)

Resident Liaison Officer - Social Housing
Sureserve —Havant
- £27,976 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Operations & Port Delivery Agent | Southampton | UK
TUI Group —Southampton
- Full-time
- Microsoft Excel
- English
- Microsoft Office
- Paid training
Freight Operations Coordinator
RHC Equestrian —Portsmouth
- £32,000 - £35,000 a year
- Full-time
- Microsoft Office
- In-person
- Time management
Quick apply
12d
Resident Liaison Officer - Social Housing
Aaron Services —Havant
- £27,976 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
1d
Warehouse Assistant - Nightshift
HR Air Ltd —Portsmouth
- From £14.50 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Warehouse experience
Quick apply
Delivery Station Liaison Agent
Amazon UK Services Ltd. —Havant
- Full-time
- Customer service
- English
- Administrative experience
6d
Property Content Creator Apprentice (Photography, Video, Drone & Social Media)
Whitlocks Estate Agents —Bognor Regis
- £18,000 - £22,000 a year
- Part-time
- In-person
Quick apply
Office Manager / Senior Administrator
ClearWater Sensors Ltd. —Southampton
- £30,000 - £40,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Office
- Free parking
- Annual leave
Quick apply
3d
Site Agent
Octavius Infrastructure —Winchester
- Full-time
- Civil engineering
- Engineering
- No degree
- Annual leave
Yacht Shipping Coordinator (office based) - Liner
Sevenstar Yacht Transport —Southampton
- £38,000 a year
- Full-time
- Microsoft Office
Quick apply
Operational Administrator
Ancla Realty —Southampton
- £32,000 - £36,000 a year
- Full-time
- In-person
- Phone etiquette
Quick apply
2d
Assistant Harbour Master
Associated British Ports —Southampton
- Leadership
- Communication skills
1d
Senior Site Agent
Octavius Infrastructure —Winchester
- Full-time
- Engineering
- No degree
- Contracts
- Annual leave

More jobs to discover

Find similar jobs that you might be interested in.

Operations & Port Delivery Agent | Southampton | UK
TUI Group —Southampton
A full manual driver’s license is required for this role. Updating and confirmation of all services with suppliers in relations to services/products required…
Assistant Harbour Master
Associated British Ports —Southampton
STCW A-II/2 seagoing certification or equivalent maritime competence. C0103-1 VTS qualification (Supervisor endorsement) or willingness to undertake training.
1d

I want to receive the latest job alerts for operations agent in portsmouth, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Resident Liaison Officer - Social Housing

Sureserve -
Havant

Quick apply

Job details

£27,976 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Construction experience
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

operations agent jobs in portsmouth, ham

Resident Liaison Officer - Social Housing

Operations & Port Delivery Agent | Southampton | UK

Freight Operations Coordinator

Resident Liaison Officer - Social Housing

Warehouse Assistant - Nightshift

Delivery Station Liaison Agent

Property Content Creator Apprentice (Photography, Video, Drone & Social Media)

Office Manager / Senior Administrator

Site Agent

Yacht Shipping Coordinator (office based) - Liner

Operational Administrator

Assistant Harbour Master

Senior Site Agent

More jobs to discover

I want to receive the latest job alerts for operations agent in portsmouth, ham

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected