Senior service coordinator Work, Jobs in Portsmouth Po3 (with Salaries)

Operations Coordinator - Portsmouth
BTS —Portsmouth
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Administrative Assistant
Hampshire County Council —Gosport
- £25,186 - £26,244 a year
- Microsoft Outlook
- Administrative experience
- IT
- Annual leave
- Employee assistance programme
10d
Head of Operations
City of Portsmouth College —Portsmouth
- £66,627.59 a year
- Full-time
- English
- Microsoft Office
- Travel
- Free parking
- Annual leave
Quick apply
3d
Senior Lecturer/Programme Coordinator - Acting for Film
University of Chichester —Chichester
- £47,389 - £56,535 a year
- Full-time
- University
- Bachelor's degree
- Teaching
- Employee assistance programme
- Employee discount
10d
Customer Care Manager
Dandara —Southampton
- Customer service
- Continuous improvement
- Construction experience
- Employee assistance programme
Senior Case Worker (Hospitals)
Hampshire County Council —Gosport
- £33,178 - £36,369 a year
- Call to connect
- Hybrid work
- Analysis skills
- Travel
- IT
- Annual leave
- Employee assistance programme
12h
HSE Sr Coordinator
CBRE —Southampton
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Senior Logistics Operations Manager
Fabexi Equipment and Logistics Services Ltd —Southampton
- £50,000 - £60,000 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Flexitime
- Sick pay
Quick apply
1d
Teaching Fellow or Senior Teaching Fellow in Nursing (Adult)
University of Portsmouth —Portsmouth
- £41,064 - £56,535 a year
- Full-time
- Hybrid work
- University
- Mentoring
- School
- Employee discount
14d
Health and Safety Coordinator
City of Portsmouth College —Portsmouth
- £26,494.86 - £30,248.30 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
9d
Director, Project Management - Performance & Reporting
Wiley —Bognor Regis
- £73,100 - £107,167 a year
- Full-time
- Project management
Business Development Manager
Durateam Environmental —Gosport
- Full-time
- Driving
- Communication skills
- Time management
Quick apply
Stores Coordinator - Bank Contract
PracticePlusGroup —Portsmouth
- £12.82 an hour
- Microsoft Office
Senior Care Worker / Care Coordinator
Eleada Care Services —Winchester
- £14.50 an hour
- Full-time
- Medication administration
- English
- Travel
- Paid training
- Sick pay
Quick apply
Senior Midwifery Practitioner - Community Coordinator
University Hospital Southampton NHS Foundation Trust —Southampton
- £49,387 - £56,515 a year
- Part-time
- Nursing
- Time management
1d
Care Assistant
Third Hand Care —Havant
- From £13.45 an hour
- Overtime
- Care plans
- Paid training
- Annual leave
Quick apply
Graduate Construction Project Manager - Southampton or Basingstoke
AECOM —Southampton
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Project management
Senior Mental Health Support Worker (non-registrant)
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Newport
- £28,392 - £31,157 a year
- Full-time
- Microsoft Outlook
- Communication skills
1d
Lead Activities Co-ordinator
Aurem Care Shared Services —Southampton
- £14 an hour
- Weekend availability
- Care plans
- Leadership
- Free parking
- Annual leave
Head Project Installations
Showcase —Portsmouth
- Hybrid work
21h

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senior service coordinator jobs near portsmouth po3

Operations Coordinator - Portsmouth

BTS -
Portsmouth

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Smartsheet
Communication skills
Time management

Full job description

Operations Coordinator

BTS have a fantastic opportunity to join our busy European Operations team based in Portsmouth.

The Company

BTS is a global professional services firm headquartered in Stockholm, Sweden, with some 1000 professionals in 34 offices located on six continents. We focus on the people side of strategy, working with leaders at all levels to help them make better decisions, convert those decisions to actions and deliver results.

We work in small teams to develop customised business simulations and other learning solutions and then we facilitate learning journeys directly with our clients in a setting that incorporates humour, fun and competition. BTSers are expected to be team players, leaders, and entrepreneurs.

The Role

No two days are the same as we coordinate and deploy the logistics for our programs to regional and global clients! You will support the execution of these programs, working with multiple stakeholders to ensure each client project is run successfully. Service is key and the Europe Operations team are at the heart of our client success management. A fun team dynamic and attitude to work supports us to be at our best whilst delivering the highest service and results to our clients. This role is critical in ensuring our world-class programs are delivered smoothly and effectively.

Hours are generally between 9.00am to 5.30pm (UK) Monday to Friday, with some flexibility required due to global sessions.

Responsibilities

Provide general logistical & administrative support to Client Delivery Teams (globally). This will involve, but not be limited to:

Managing and maintaining program data across various platforms simultaneously to enable successful client engagements, including but not limited to CVENT, Gallup, Miro, Smartsheet, Zoom, MS Teams as well as our in-house digital systems
Scheduling face-to-face and virtual workshops, as well as individual and group coaching sessions
Resourcing facilitators and coaches from both our internal pool of colleagues, as well as our external facilitator network
Uploading and launching new programmes via our in-house digital systems (Coach OS, Momenta) and monitoring participant engagement
Face-to-face workshop logistics, including but not limited to shipping of IT, ordering printed materials and maintaining and updating our digital deployment systems
Generating system reports for program activities and assisting with metrics reporting
Ensuring all client SLAs are met

Provide customer service support for Virtual Deliveries in the role of Digital Operator. This will involve, but not be limited to:

Setting up and managing virtual sessions on platforms such as Zoom and MS Teams
Providing live in-session support such as running polls, moving participants into break-out rooms, technical issues, managing simulations and pushing out links and documents
Supporting the scheduling, ramp up (training) and analytics of Operator use across Europe
Contributing to post session debriefs, with an aim to improve the Operator library and delivery collateral for the team
Input to ongoing process creation for the Digital Operators team
Working in close partnership with client and internal account teams to put forward recommendations for process improvement that could benefit client and team satisfaction
Maintaining accurate data on the business's ERP (Resource & Financial tracking) system and in line with Operations KPI targets

Who we are looking for

Organised, analytical and capable of working on multiple projects simultaneously, with exceptional attention to detail
Highly pro-active; always a step ahead and on top of tasks at hand whilst keeping an eye on the long-term goals of a project
Strong communication, able to relay instructions and decisions clearly both verbally and in writing
Able to demonstrate workload prioritisation, focus on tasks and personal time management
A relationship builder with experience managing client accounts and multiple internal and external stakeholders, ensuring expectations are met and exceeded
A creative thinker who looks for opportunities to improve existing processes, with the client and team at front of mind
Independent, a quick learner and comfortable taking on responsibility and testing new solutions and systems
Digitally savvy, ideally with experience using virtual meeting platforms (such as Zoom or Microsoft Teams)
Experience in using Microsoft Office Suite is required (Outlook, Excel, Word & PowerPoint)
A flexible attitude; unphased by unexpected change and ambiguity and able to adapt to changing scenarios at pace
A professional individual with a good sense of fun

Working Environment

Our Ops teams are based in offices across Europe. This role is based in our Portsmouth office, working across our Stockholm and Amsterdam accounts. We may ask you to travel to either location for team days or events several times a year. We work within a hybrid arrangement, with the expectation to spend 60% of your working time (minimum 3 days) in the Portsmouth office.

You will be asked to attend the office more frequently (up to 5 days) during your probationary period to further your onboarding.

What we offer

In return we offer a people focused, fun and supportive work environment, opportunities for structured professional development and a range of other personal and financial benefits.

We also offer a clear career path, with successful Project Coordinators often progressing into Senior Coordinator role within 18-24 months (dependent on performance and feedback).

Apply Now

Refine Your Search

senior service coordinator jobs in portsmouth po3

Operations Coordinator - Portsmouth

Senior Administrative Assistant

Head of Operations

Senior Lecturer/Programme Coordinator - Acting for Film

Customer Care Manager

Senior Case Worker (Hospitals)

HSE Sr Coordinator

Senior Logistics Operations Manager

Teaching Fellow or Senior Teaching Fellow in Nursing (Adult)

Health and Safety Coordinator

Director, Project Management - Performance & Reporting

Business Development Manager

Stores Coordinator - Bank Contract

Senior Care Worker / Care Coordinator

Senior Midwifery Practitioner - Community Coordinator

Care Assistant

Graduate Construction Project Manager - Southampton or Basingstoke

Senior Mental Health Support Worker (non-registrant)

Lead Activities Co-ordinator

Head Project Installations

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